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Gathering Games Reviews

4.9 Rating 1,202 Reviews
99 %
of reviewers recommend Gathering Games
4.9
Based on 1,202 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Gathering Games Reviews

About Gathering Games:

Gathering Games is an independent UK-based geek hobby retailer specialising in trading card games and tabletop culture. We focus on carefully curated products across games like Pokémon, Magic: The Gathering, One Piece, Flesh and Blood, and more — from sealed releases and accessories to community-favourite staples.

As a specialist store, we prioritise authentic products, fair market pricing on limited items, and reliable fulfilment, while supporting the long-term health of the hobby rather than short-term hype. We’re passionate about TCGs, actively involved in the community, and committed to providing clear communication and genuine customer support.

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Phone:

07443823448

Email:

sales@gatheringgames.co.uk

Cancelled my order with no correspondence. Waste of my time essentially held my money hostage for a week.
Helpful Report
Posted 8 hours ago
I really sorry this felt frustrating. We did attempt to contact you before the cancellation, but I understand that it may not have reached you as expected. I never want customers to feel inconvenienced, and I appreciate the feedback as it helps me improve my communication going forward. Kind regards, Luke Customer Service Asisstant
Posted 15 minutes ago
Great service. 24 hour delivery despite ordering so close to Christmas. Items arrived safely packaged and as described. Will definitely use again in future.
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Posted 4 days ago
First time of using Gathering Games and very impressed with their speed and customer service. Would definitely use again. Thanks!
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Posted 4 days ago
I had pre-ordered several books and contacted Customer Services a couple of times regarding the order. On both occasions a support assistant named Luke responded and they were both very helpful and very patient. My order arrived when due and in great condition. I hadn’t used Gathering Games before but I certainly will again 😊
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Posted 1 week ago
I ordered "Middle Ages" board game for my children as a gift. The game came very quickly and was everything we expected- We have had a lot of fun playing it. The price was also very good and a lot cheaper than many of the other places we looked at online. We will be shopping again with you soon :-)
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Posted 1 week ago
Really good service. Book arrived in excellent condition, well packaged. Would definitely shop there again.
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Posted 1 week ago
Great item fast delivery. Still waiting for a couple of pre orders for February so will weave more feedback then thanks
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Posted 1 week ago
I ordered and paid for a Zelda chess set many weeks ago but the delivery date was uncertain. I contacted Fez at Gathering Games many times to see if there was any news on this item. Fez maintained his pleasant, patient manner when he must have felt as frustrated as I was, not knowing if and when this chess set would arrive! Happily, the game was delivered to me last week and I am thrilled. Fez and Gathering Games are a team to be trusted. They are as keen as ever to keep their customers happy. Merry Christmas Fez.
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Posted 1 week ago
Exceptional service, quick delivery 5*
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Posted 1 week ago
Great prices on offer & item arrived promptly. Glad to have come across Gathering Games.
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Posted 2 weeks ago
competitive price, prompt fulfilment.
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Posted 2 weeks ago
Ordered 2 items, 1 of which they couldn’t ship due to some quality issue. No communication, ended waiting 2 weeks and only after me contacting them do i get an answer. Got a bunch of excuses “we tried to contact you but couldn’t”, even though they successfully sent 2 emails prior. Poor organization, poor communication, not taking any responsibility for their failures.
Helpful Report
Posted 2 weeks ago
Thank you for taking the time to leave a review. I’m genuinely sorry for the frustration caused by the delay and the lack of clear communication around your order. You’re absolutely right to expect timely updates, especially when an item can’t be dispatched due to a quality issue. While our team did attempt to make contact, it’s clear that this wasn’t communicated effectively or promptly enough, and that’s something we need to own and improve on. We appreciate you bringing this to our attention, as feedback like this helps us tighten our processes and ensure customers are kept better informed in future. Please accept our sincere apologies for the inconvenience caused. If you have any questions or requests, please don't hesitate to contact us at sales@gatheringgames.co.uk. Kind regards, Luke Support Assistant
Posted 2 weeks ago
Good, efficient service, my goods arrived promptly and were a very good price. I would be happy to buy from Gathering Games again.
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Posted 2 weeks ago
Amazing as always!
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Posted 2 weeks ago
Quick and reliable. Always kept in the loop where my order was and arrived in perfect condition. Will definitely order again!
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Posted 2 weeks ago
Great! Highly recommend
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Posted 2 weeks ago
Super helpful and friendly staff! My go to shop for sealed pokemon
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Posted 2 weeks ago
Great service with fast delivery. My game arrived well packaged and undamaged.
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Posted 2 weeks ago
Fantastic shop, great service. Quick delivery. Thank you :-)
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Posted 2 weeks ago
As the game I chose is for a Christmas present, I have no idea, yet, how good it is to play. Hopefully enlightenment soon.....
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Posted 2 weeks ago
Gathering Games is rated 4.9 based on 1,202 reviews