Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Garden Street Reviews

4.2 Rating 7,101 Reviews
81 %
of reviewers recommend Garden Street
Company Reviews Product Reviews
6,635
 Metrics Info
4.2
Based on 7,101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Garden Street Reviews
Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Garden Street 5 star review on 21st May 2024
Mike B
Garden Street 5 star review on 7th May 2024
Ian B
Garden Street 5 star review on 1st May 2024
Mandy S
Garden Street 5 star review on 31st January 2024
Anonymous
Garden Street 5 star review on 26th August 2023
Kathryn M
Garden Street 5 star review on 17th July 2023
Kathryn
Garden Street 5 star review on 3rd July 2023
Christine T
381
Anonymous
Anonymous  // 01/01/2019
5
Jayne F
Jayne F
Verified Reviewer
“Extremely efficient company ordered on sat delivered by Wednesday. As for the furniture really comfortable and the seat height is important as I have arthritis and it’s great. Good job garden street.👍”
Garden Street 5 star review on 8th September 2021
Helpful Report
Posted 2 years ago
5
Lesley K
Lesley K
Verified Buyer
“This carport is excellent. It arrived on time. The construction is accurate and the carport is strong. The instructions were clear and easy to follow.”
Garden Street 5 star review on 7th September 2021 Garden Street 5 star review on 7th September 2021 Garden Street 5 star review on 7th September 2021
Helpful Report
Posted 2 years ago
5
Louisa S
Louisa S
Verified Buyer
“Happy with my purchase of dog kennel, communication and delivery. Thank you.”
Garden Street 5 star review on 6th September 2021
Helpful Report
Posted 2 years ago
5
Mrs Wendy C
Mrs Wendy C
Verified Buyer
“Excellent service, good price and great communication. Would deffo use them again 👍🏿”
Garden Street 5 star review on 27th August 2021 Garden Street 5 star review on 27th August 2021
Helpful Report
Posted 2 years ago
5
James C
James C
Verified Buyer
“Helpful, polite, and excellent products. Thank you.”
Garden Street 5 star review on 8th August 2021 Garden Street 5 star review on 8th August 2021 Garden Street 5 star review on 8th August 2021 Garden Street 5 star review on 8th August 2021
Helpful Report
Posted 2 years ago
5
Josephine W
Josephine W
Verified Buyer
“The item I received was of very good quality and looks lovely in our back garden . Easy to assemble , only criticism I have is that it sits directly in contact with the ground so we will elevate it on a base to minimise damage to the frame due to rain etc . We are waiting to fill it with seedlings .”
Garden Street 5 star review on 24th July 2021
Helpful Report
Posted 2 years ago
5
Lloyd R
Lloyd R
Verified Buyer
“My experience was very positive from start to finish. The items were swiftly delivered.”
Garden Street 5 star review on 19th July 2021 Garden Street 5 star review on 19th July 2021 Garden Street 5 star review on 19th July 2021
Helpful Report
Posted 2 years ago
5
Volkert K
Volkert K
Verified Buyer
“Hello readers. the first I let you know that the driver was very friendly to take out our chairs. it was sooner then expected, "that is a plus" the chairs are very good and in the quality that I like. very nice made, you don't put it together your self that is already done for you. that is a relief. they come in a impregnate under hi pressure in to the wood. So I ask, can I paint those chairs, and yes I can after to rest them for two weeks, other that I painted them, let you see wha I have done, I have stain paint them, it a personal touch.”
Garden Street 5 star review on 18th July 2021
Helpful Report
Posted 2 years ago
5
JoD
JoD
Verified Reviewer
“Would recommend. Saw an L shaped casual sofa and table at a local garden centre but not in stock. Saw the same set on line at Garden Street available to pre order. Ordered on 15th June and was able to pick up from the Crewe showroom on 24th ! John was really helpful and loaded the car with us, unfortunately we had under estimated the size of the sofa and cushions and couldn't fit it all in, so John fantastically arranged a courier for us. Really pleased with sofa, easy to put together and very comfortable. Would 100% recommend Garden street, helpful staff and great product, would use again. Photo attached - stools are included in the set but not shown.”
Garden Street 5 star review on 14th July 2021
Helpful Report
Posted 2 years ago
5
Justice H
Justice H
Verified Buyer
“Superb service from Garden Street. Having ordered a 3 seater Swing Seat, I realised it would be too big once the patio was built. I asked to change it to a 2 seater. Garden Street were very helpful, changed the order and immediately refunded the difference in price. Better still, when the order was delivered, the driver carried all the bits and pieces up the garden for me, made sure everything was present and correct, then explained exactly how to assemble the swing. He left his phone number, in case I needed any further advice. I cannot overstate how delighted I have been with the product, the service and the personnel.”
Garden Street 5 star review on 12th July 2021
Helpful Report
Posted 2 years ago
5
Michael C
Michael C
Verified Buyer
“Purchased the plum key six piece dining set with cushions. Great price! Best we could find around. Delivery very quick and we then ordered the parasol which again went through quickly. We’re delighted with quality of the product and with service from Garden Street. Only issue was that we didn’t get any timings from the courier company and items were left at side of house, the driver leaving before I’d opened the door. But all well with our new garden furniture which we are sure will stand the test of time.”
Garden Street 5 star review on 7th July 2021
Helpful Report
Posted 2 years ago
4
L U
L U
Verified Buyer
“All in all the summerhouse had no major problems couple of pieces were slightly damaged but was covered later by other pieces so didn't matter, some bits missed out on the wood stain, and had a problem with the door but the person fitting it sorted it for me, and has others have stated before it is slightly smaller than 8ft. But like i said all in all nothing major, arrived on day and time so that was good and I would recommend to friends and family has I am pleased with the purchase all went OK.”
Garden Street 4 star review on 28th June 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Managed to source the planter we wanted online through this company. It arrived without delay, although had been told by other garden centres that wood is in short supply. Was easy to put together and looks great.”
Garden Street 5 star review on 20th June 2021 Garden Street 5 star review on 20th June 2021
Helpful Report
Posted 2 years ago
5
Jayne A
Jayne A
Verified Buyer
“Great product, communication and service”
Garden Street 5 star review on 14th June 2021 Garden Street 5 star review on 14th June 2021
Helpful Report
Posted 2 years ago
5
""
""
Verified Buyer
“Perfect item problems with delivery but sorted with a phone call 5***** product and service. We've stained it but comes treated as photo”
Garden Street 5 star review on 13th June 2021
Helpful Report
Posted 2 years ago
5
Joanne S
Joanne S
Verified Buyer
“Really Happy with the product.”
Garden Street 5 star review on 12th June 2021
Helpful Report
Posted 2 years ago
5
Jayne B
Jayne B
Verified Buyer
“Very good company to deal with,Lovely lady on the phone, very knowledgeable, my fence arrived on time in perfect condition, I would definitely recommend.”
Garden Street 5 star review on 7th June 2021
Helpful Report
Posted 2 years ago
5
Tony L
Tony L
Verified Buyer
“Excellent product delivered on time with great instructions to build. Unfortunately having to wait for the side fitting addition but I'm sure it will be just as good when it eventually arrives.”
Garden Street 5 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
5
GEOFFERY M
GEOFFERY M
Verified Buyer
“Great customer service good Communication fast delivery super product”
Garden Street 5 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
5
Josephine S
Josephine S
Verified Buyer
“Although we had to wait due to demand, the shed was well worth it. Lovely shed easy to put together and solid fits together beautifully. Driver was polite and very efficient couldn’t ask for better service.”
Garden Street 5 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
5
Carol W
Carol W
Verified Buyer
“I bought the cottage arbor bench. It arrived within the 4 weeks. I had great telephone help and the delivery company were excellent. It was a little challenging to put together. You need a good electric screwdriver. I love the bench. Very good quality. Very happy and it was best price!!”
Garden Street 5 star review on 2nd June 2021
Helpful Report
Posted 2 years ago
5
Katie A
Katie A
Verified Buyer
“Beautiful fence panels”
Garden Street 5 star review on 27th May 2021
Helpful Report
Posted 3 years ago
4
Verified Buyer
Anonymous
Verified Buyer
“Happy with the canopy.straight forward to assemble.it was badly scratched on the guttering piece but a replacement gutter is hopefully being delivered today.”
Garden Street 4 star review on 27th May 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Good quality product, was extremely happy with my purchase and the delivery was very fast. I would definitely recommend Garden Street.”
Garden Street 5 star review on 24th May 2021
Helpful Report
Posted 3 years ago
5
Simon H
Simon H
Verified Reviewer
“Great service replied to my email very quickly would recommend”
Garden Street 5 star review on 23rd May 2021
Helpful Report
Posted 3 years ago
5
""
""
Verified Buyer
“ordered 3 x 4ft picnic benches and have so far assembled 2 reasonably easy to do and instructions are ok only thing we felt was that the screws supplied weren't up to the job 4 x longer screws or bolts for the bottom leg rails would make the benches stronger (we've changed them ourselves one cross rail had split on transit (glued and screwed to repair) but the packaging isn't really adequate”
Garden Street 5 star review on 22nd May 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fantastic! Arrived on time with 2 very helpful delivery guys! Great garden furniture. Solid and beautiful colour. Not the cheapest but worth the money. Shame it’s pouring rain and we can’t use it at the moment hence why the plastic still on!”
Garden Street 5 star review on 21st May 2021
Helpful Report
Posted 3 years ago
5
Alan R
Alan R
Verified Buyer
“Absolutely delighted with the storage boxes. They look really good and we have had lots of compliments and people asking us where we got them from. They are ideal for what we want them for and good value for money. Easy enough to assemble and look smart. The delivery was very smooth, prompt and on time. We would definately purchase from you again. Thank you”
Garden Street 5 star review on 12th May 2021
Helpful Report
Posted 3 years ago
5
Michelle S
Michelle S
Verified Buyer
“Canopy arrived within the timescales specified. Delivery was excellent. The canopy has far exceeded my expectations. It's even better than I'd imagined now it's up.”
Garden Street 5 star review on 10th May 2021 Garden Street 5 star review on 10th May 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very pleased with my purchase. Size of trough was exactly what I needed. Now painted to match my summerhouse and excited to watch the plants grow!”
Garden Street 5 star review on 6th May 2021
Helpful Report
Posted 3 years ago
Garden Street is rated 4.2 based on 7,101 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request