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Garden Street Reviews

4.2 Rating 7,101 Reviews
81 %
of reviewers recommend Garden Street
Company Reviews Product Reviews
6,634
 Metrics Info
4.2
Based on 7,101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 21st May 2024
Mike B
Garden Street 5 star review on 7th May 2024
Ian B
Garden Street 5 star review on 1st May 2024
Mandy S
Garden Street 5 star review on 31st January 2024
Anonymous
Garden Street 5 star review on 26th August 2023
Kathryn M
Garden Street 5 star review on 17th July 2023
Kathryn
Garden Street 5 star review on 3rd July 2023
Christine T
381
Anonymous
Anonymous  // 01/01/2019
5
James W
James W
Verified Buyer
“Excellent service, the best price I found & their live chat is extremely helpful on queries in relation to delivery”
Garden Street 5 star review on 21st October 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Over all great service. Fantastic item, had to wait few weeks for it to be delivered but it was worth the wait, really happy with the product and very competitive price!”
Garden Street 5 star review on 12th October 2020
Helpful Report
Posted 3 years ago
4
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Verified Buyer
“Very happy. This was a gift for my friend who loved to braai. This lets her do it in all weathers. It’s was easy to put up with clear instructions. Considering it’s so light we were impressed how sturdy it is. We added lights to really make it special”
Garden Street 4 star review on 8th October 2020
Helpful Report
Posted 3 years ago
5
Kevin M
Kevin M
Verified Buyer
“Over the moon with this garden gate, well packaged for a damage free delivery and a top quality, well built product that is sure to last many years !”
Garden Street 5 star review on 7th October 2020
Helpful Report
Posted 3 years ago
5
Aubrey C
Aubrey C
Verified Buyer
“Purchased a wooden patio table and two chairs. One chair arrived damaged Abs Garden Street reacted speedily and, in no time, we received a replay. Very satisfied with the product and the customer service I received from Garden Street.”
Garden Street 5 star review on 28th September 2020
Helpful Report
Posted 3 years ago
5
David F
David F
Verified Buyer
“Very good product really enjoying it and it was very easy to assemble.”
Garden Street 5 star review on 16th September 2020
Helpful Report
Posted 3 years ago
4
John H
John H
Verified Buyer
“Good comms prior to delivery. There was an issue with the item delivered, however Garden Street dealt with it quickly and I was satisfied with the companion seat when it was assembled”
Garden Street 4 star review on 15th September 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“We have been looking for a bistro set for a while . I knew I wanted something that was metal and able to leave outside. The chairs and table are sturdy even though they stand on a slight slope only had them a few weeks but so far we are really happy with them. Hopefully they will stand up to the rain . Really happy with it so far”
Garden Street 5 star review on 14th September 2020
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Excellent product and service. Highly recommended”
Garden Street 5 star review on 12th September 2020
Helpful Report
Posted 3 years ago
5
Angie C
Angie C
Verified Buyer
“Excellent service Excellent product Extremely good value - it was in the sale”
Garden Street 5 star review on 8th September 2020
Helpful Report
Posted 3 years ago
5
John H
John H
Verified Buyer
“Excellent service. Excellent shed. Easy to erect. Great customer service. Nothing more needs saying.”
Garden Street 5 star review on 8th September 2020 Garden Street 5 star review on 8th September 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very pleased with our gazebo, arrived quicker than expected, so excellent. A couple of items were damaged and were replaced quickly and without fuss. Would recommend the product which was easily assembled.”
Garden Street 5 star review on 8th September 2020
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“We purchased the Rowlinson Kashmir Arbour from Garden Street which was delivered very quickly. It was fairly straight forward to put together and now takes pride of place on our patio. The quality of the item is very good and up to date, we've had no issues (Just need a bit more sunshine!)”
Garden Street 5 star review on 4th September 2020
Helpful Report
Posted 3 years ago
5
Stephanie C
Stephanie C
Verified Buyer
“Ordered a garden planter . We had two already but wanted a third and Garden Street was the best buy. Other sights added ridiculous delivery price to the cost. Will consider Garden Street again if we need anything.”
Garden Street 5 star review on 4th September 2020 Garden Street 5 star review on 4th September 2020 Garden Street 5 star review on 4th September 2020
Helpful Report
Posted 3 years ago
5
Vanessa
Vanessa
Verified Reviewer
“Ordered the unity double bbq table on 9 August and it was delivered 13 August. Good service, no problems. Received sealed box with instructions and simple to assemble. Husband super happy with new outdoor bbq trolly. Sturdy and weatherproof 👍”
Garden Street 5 star review on 18th August 2020 Garden Street 5 star review on 18th August 2020
Helpful Report
Posted 3 years ago
5
Karen H
Karen H
Verified Buyer
“Excellent! First time I have bought from Garden Street and I am very impressed . Excellent customer service, they kept me informed when the furniture went out of stock and when there was a further delay, they gave me the option of cancelling and obtaining a full refund. I’m glad I waited because the furniture is amazing, It looks perfect on my terrace , is very good quality for the money and exactly what I was hoping for. I would not hesitate to recommend and would buy from them again..Oh and the delivery service was spot on as well. 10 out of 10 Garden Street!!”
Garden Street 5 star review on 17th August 2020 Garden Street 5 star review on 17th August 2020
Helpful Report
Posted 3 years ago
5
Yvonne H
Yvonne H
Verified Buyer
“Excellent service and the balustrade was very well made and looks great. Very pleased with the product and competitive price thank you.”
Garden Street 5 star review on 26th July 2020
Helpful Report
Posted 3 years ago
5
Deborah M
Deborah M
Verified Buyer
“Very pleased with my purchase although not had much chance to use it due to the weather Quality and design excellent Delivery prompt and safe”
Garden Street 5 star review on 23rd July 2020
Helpful Report
Posted 3 years ago
5
Alison C
Alison C
Verified Reviewer
“Suncast items ordered in January, but out of stock. I was kept up to date with likely delivery dates, so customer service was excellent. Garden Street also agreed price match. I received my cabinets in June and am really pleased with them - such good quality. The in-stock items I purchased at the same time were delivered very quickly. I would not hesitate to order from them again, and have done. Well worth waiting for out of stock items. Highly recommend.”
Garden Street 5 star review on 1st July 2020
Helpful Report
Posted 3 years ago
3
Alfred P
Alfred P
Verified Buyer
“The instructions were not very clear particularly concerning roof assembly and where wet through as the bag was split had to dry it out in the oven However we love the end result”
Garden Street 3 star review on 28th June 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very pleased with quality of our Rowlinson arbour. Delivery was quite quick. The email suggesting we check the progress of the delivery driver was not updated, so he arrived when it still indicated that he was at depot, but not a problem.”
Garden Street 5 star review on 26th June 2020
Helpful Report
Posted 3 years ago
5
Catherine N
Catherine N
Verified Buyer
“Was worried after reading some of the reviews , but the bistro set arrived promptly and looks great”
Garden Street 5 star review on 24th June 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Easy to assemble looks really nice. Happy parents”
Garden Street 5 star review on 22nd June 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service. Greenhouse received on time. Easy to follow instructions and all parts, screw, nuts and bolts received.”
Garden Street 5 star review on 10th September 2019
Helpful Report
Posted 4 years ago
Good Morning Thank you for your feedback and sending us a picture; the Greenhouse looks great! Kind Regards GardenStreet
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Just what I wanted. Quite substantial, all the bits there. I actually adapted it slightly by making it a bit taller so it took 3 of our recycling bins. Good fun to put together and no problems.”
Garden Street 5 star review on 2nd September 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent in all areas We are very happy with the Lean too Wood Shed”
Garden Street 5 star review on 31st August 2019
Helpful Report
Posted 4 years ago
5
Steven T
Steven T
Verified Buyer
“Good price, efficient website, friendly service and prompt delivery.”
Garden Street 5 star review on 29th August 2019 Garden Street 5 star review on 29th August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great item with good price and gas delivery”
Garden Street 5 star review on 29th August 2019
Helpful Report
Posted 4 years ago
5
Brian W
Brian W
Verified Buyer
“Great summer house with side shed, took all day to erect, with one little piece of advise which may make things a little quicker. Mark the sections with "ABC etc". The delivery was very early and we were to receive a time slot, but nothing came through via txt or phone. The delivery man was alone so we helped him as the pieces were large and awkward. It is now in place in our garden and looks great. See Photo.”
Garden Street 5 star review on 29th August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent quality, husband built it all on his own , looks very smart. Would recommend.”
Garden Street 5 star review on 19th August 2019
Helpful Report
Posted 4 years ago
Garden Street is rated 4.2 based on 7,101 reviews
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