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Garden Street Reviews

4.2 Rating 7,105 Reviews
81 %
of reviewers recommend Garden Street
Company Reviews Product Reviews
6,638
 Metrics Info
4.2
Based on 7,105 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 30th May 2024
Stephen C
Garden Street 5 star review on 21st May 2024
Mike B
Garden Street 5 star review on 7th May 2024
Ian B
Garden Street 5 star review on 1st May 2024
Mandy S
Garden Street 5 star review on 31st January 2024
Anonymous
Garden Street 5 star review on 26th August 2023
Kathryn M
Garden Street 5 star review on 17th July 2023
Kathryn
382
Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
Anonymous
Verified Buyer
“Very pleased with my purchase. Size of trough was exactly what I needed. Now painted to match my summerhouse and excited to watch the plants grow!”
Garden Street 5 star review on 6th May 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very happy with service. Hammock arrived quickly, wrapped well and very good quality”
Garden Street 5 star review on 5th May 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered two sheds on line. Came much more quickly than I expected. Had to contact Green Street as one plastic part had been damaged in transit. On-line support was very helpful, replaced part within a week, which was fine.”
Garden Street 5 star review on 3rd May 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Very pleased with my awning arrived quicker than expected. Would use again”
Garden Street 5 star review on 2nd May 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“I ordered my garden furniture on a Thursday afternoon. I was contacted by the carrier on the following Monday. The furniture was delivered the following afternoon. Excellent service and I was very pleased with the quality of the product. I would certainly recommend this company.”
Garden Street 5 star review on 19th April 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Product arrived on time by a lovely helpful friendly delivery driver who drive the truck as close as possible to my allotment plot (I bought a shed for my plot) and put it on the plot. Shed was reasonably easy to assemble (instructions a little confusing) but is now up and painted and I couldn’t be more pleased.”
Garden Street 5 star review on 15th April 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Shed delivered on time. All bits there and went up very easily. Looks great - all twinkly lights on it, shelves added inside. Beer mat decorations ! 😀”
Garden Street 5 star review on 14th April 2021 Garden Street 5 star review on 14th April 2021
Helpful Report
Posted 3 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Bought the ‘Shire Overlap 8x6 Windowless Shed’ I wasn’t sure what to expect because of the price (so cheap) but I was pleasantly surprised. I will be strengthening it up with a few extra screws etc but overall very happy, 2 of us got the majority up in a couple hours. Then another hour to finish it. I would recommend for anyone looking for a budget shed. Delivery was on time and I was messaged before hand to confirm,”
Garden Street 5 star review on 7th April 2021
Helpful Report
Posted 3 years ago
5
Jonathan W
Jonathan W
Verified Buyer
“Delivered on time and then8x8 summer house was exactly what we were expecting.”
Garden Street 5 star review on 6th April 2021
Helpful Report
Posted 3 years ago
5
Leanne G
Leanne G
Verified Buyer
“A very quick turn around for a last minute birthday present for our daughter. No missing pieces ... phew!! Superb quality and a friendly service.”
Garden Street 5 star review on 4th April 2021
Helpful Report
Posted 3 years ago
5
Julie
Julie
Verified Reviewer
“Absolutely love my Shire Hampton 8ft x 8 ft summer house. Arrived on time and could even track the delivery on route. Off loaded with care and even removed the packaging. I built this with the help of my two adult sons, very clear instructions. If I could find a fault it would be pre drilled pilot holes would have been an advantage. Very happy with this addition to my garden and I would highly recommend this company.”
Garden Street 5 star review on 3rd April 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Excellent product and delivery. Well recommended. Very easy to build and looks fantastic. Thanks.”
Garden Street 5 star review on 2nd April 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Delighted with the quick delivery and companion seat, however, after leaving it indoors for the recommended 3 weeks the colour of the seats and other parts of the set have faded considerably and looks as if it needs another coat of stain.”
Garden Street 5 star review on 30th March 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Excellent service, excellent product and good value for money - what else could you ask for?”
Garden Street 5 star review on 27th March 2021
Helpful Report
Posted 3 years ago
5
BEVERLEY J
BEVERLEY J
Verified Buyer
“Arrived on time - product amazing very easy installation”
Garden Street 5 star review on 15th March 2021
Helpful Report
Posted 3 years ago
5
Nat D
Nat D
Verified Buyer
“Great service.. prompt delivery.. excellent product.”
Garden Street 5 star review on 13th March 2021 Garden Street 5 star review on 13th March 2021
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“We ordered the Palram Sierra canopy and also a side for it. I asked a few questions via email prior to my purchase, I always had an answer within a couple of hours. Ordering online was swift and easy. Delivery was when I was told it would be and quite fast. Can't fault Garden Street. Great service.”
Garden Street 5 star review on 7th March 2021
Helpful Report
Posted 3 years ago
5
Stuart H
Stuart H
Verified Buyer
“Bought the burbage Stirling black metal rails and posts to add onto small brick wall . Very happy with the end product . Delivery was a lot quicker than stated . It’s said 8 weeks and came within a week . The customer services team over email were also very helpful and answered all my questions in good time .”
Garden Street 5 star review on 27th February 2021
Helpful Report
Posted 3 years ago
5
Jeremy S
Jeremy S
Verified Buyer
“A company who delivered what I wanted when I wanted it.”
Garden Street 5 star review on 26th February 2021 Garden Street 5 star review on 26th February 2021
Helpful Report
Posted 3 years ago
5
Anne H
Anne H
Verified Buyer
“Delivery received faster than estimated 13-16 weeks. One pane of glass was unfortunately broken, but one call to customer service providing photo and replacement glass was received within two working days. Lovely product but assembly very fiddly, incorrect numbering on some parts and you tube video not really that helpful.”
Garden Street 5 star review on 18th February 2021
Helpful Report
Posted 3 years ago
5
Karen G
Karen G
Verified Buyer
“Definitely worth the wait for this stunning bistro set. Very sturdy. Beautifully painted almost too good for the garden. Can’t wait a few more weeks to site in the garden and use. Excellent value for money”
Garden Street 5 star review on 16th February 2021
Helpful Report
Posted 3 years ago
5
Graemme B
Graemme B
Verified Buyer
“Very good service they delivered when they said they would. I'll probably use again.”
Garden Street 5 star review on 19th December 2020
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Very helpful on the telephone when I rang to find out about delivery. The shed was taken through to our back garden which was very helpful. Shed is of good quality.”
Garden Street 5 star review on 12th December 2020
Helpful Report
Posted 3 years ago
5
Dot N
Dot N
Verified Buyer
“Arrived earlier than anticipated, packaged extremely well and quality is superb. Very easy to assemble. We gave it to a couple as a wedding present, they are over the moon with it. Need to add a cushion for extra comfort.”
Garden Street 5 star review on 8th December 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Wanted to buy a fire pit and called up to check they had stock. They checked this for me and said it was definitely in stock and it would be delivered in around 1-2 weeks. I received a text from the delivery company to let me know it was on its way and it was delivered 3 days after i ordered! I'm happy with the service i received and really pleased with my fire pit and can't wait to use it.”
Garden Street 5 star review on 24th November 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fantastic product , love it it’s huge just as described 💯 recommend. Looks just like picture”
Garden Street 5 star review on 9th November 2020 Garden Street 5 star review on 9th November 2020
Helpful Report
Posted 3 years ago
5
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Verified Buyer
“Great lean to, well designed & constructed. Erected in a day & a half. Very pleased with quality of materials. Will give us years of pleasure.”
Garden Street 5 star review on 5th November 2020
Helpful Report
Posted 3 years ago
4
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Verified Buyer
“Good quality and delivered on time 👍”
Garden Street 4 star review on 1st November 2020 Garden Street 4 star review on 1st November 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very good quality product at a very reasonable price. Even though it comes treated I decided to paint my pergola with Protec paint which really looks nice but needs a lot of coats. Once I finished the decking it should look really nice! I highly recommend this company for your garden structures 👍🏻”
Garden Street 5 star review on 30th October 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Wonderful product. Good quality, looks great, have had so many compliments!”
Garden Street 5 star review on 26th October 2020
Helpful Report
Posted 3 years ago
Garden Street is rated 4.2 based on 7,105 reviews
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