“A plainly super competent and productive company with great staff, a great variety of e-bikes, great aftercare and pre-existing-customer support and a lot of flexibility and honesty all round too. Would highly recommend dealing with Fully Charged as the retailer to go to primarily for any of their bikes :)”
“Visited the Guildford branch on 22-6-24 not knowing very much about e bikes. Had a booking with Chris who was excellent, found out what we wanted the bikes for and made some recommendations. We had some test rides. Went back three days later and bought two bikes with some accessories. We are confident we have exactly what will suit our needs thanks to the help and advice from Chris. The shop and bikes are extremely well presented. We highly recommend this branch.”
“Fully charged, fully charged my life.
Their knowledge and range of e-bikes is second to none. The staff are experts in the space, super kind and beyond helpful.
Really impressive show room, that even has a child area where my kids could keep entertained whilst we discussed the ideal bike for me. It’s the little details that count and fully charged are brilliant. Will certainly be back and couldn’t recommend them higher.
5 stars”
“Really impressed from an initial query - through to purchasing and delivering a new charger for our existing e-Cargo bikes. Really happy to be a Fully Charged customer. Thanks”
“I bought a RM Charger 4 and owned for 5 weeks now and seems to be a near perfect purchase. For my intended use for purchasing, I should have probably opted for the Homage as Tristan (Silverstone) suggested. I’ll be back at Fully Charge by the year end to upgrade to Homage (Sooner if my bank allows it). From Test riding through to Delivery, Tristen has been exceptional: friendly; informative, and trustworthy. I highly recommend giving the business a visit and going on to purchasing a E-bike. I have barely been in a car since for personal travel, despite winter floods, driving rain and freezing wind. With the carry capacity of the panniers to the comfort/reliability of the bike I don't ever want to be a car owner again.”
“I was looked after extremely well by the Fully Charged crew. They asked me about what I needed a bike for and selected the perfect 2 wheels. Couldn’t be happier with my purchase. Big love to FC”
“It's a great bike - fast when needed and comfortable / It's heavy but I guess that is part of the workout. The team at Fully charged were really helpful and surprisingly charming .”
“I bought a 'pre-owned' Desiknio Pinion x35 that has arrived in great condition - could barely tell it was second hand. The bike itself is very well made and really light for an e-bike.”
“We bought an HSD S+ in July this year. We had a great time at Fully Charged Cornwall testing out different bikes and what would suit us. Chris was super helpful in making a decision and had great communication.
When new bike day arrived Chris dropped the bike to our home and helped us set it up.
We had a problem with a faulty motor and Chris literlly sorted it as soon as there was a problem. He had the bike back to us within 48 hrs of the part arriving and we have had problem free biking since.
We are now 400 miles in and I LOVE this bike!
It has become a true second car/ car replacement and I would much rather go and do errands, school runs and commute to work on the bike than I would drive the car.
We have bought some additional accessories that I would totally recommend and have been invaluable - the clubhouse mini, mad pad and storm box. We have the stirrups and wheel guards for next summer but haven't used them yet.
Our 4 year old loves going on the bike and it's made our school run lots of fun.
All in all a wonderful experience and great communication. We bought through a cycle to work scheme which was also quick and straightforward.
Would definitely recommend Fully Charged Cornwall to a friend. Excellent buying experience and customer service!
Would definitely recommend the HSD S+ if they have any left. It's a really lovely bike to ride!”
“Steve in Christchurch Fully Charged serviced my ebike with a Bosch motor. When I rode it away it felt like a new bike - the gear changes and transmission were crisp and smooth again.
Thank you Steve”
“Excellent customer service, great communication, very fast delivery. Fully Charged are a company that I would definitely use again. Managed to buy my dream bike for an awesome price, thanks to Max, Ben and the team at Fully Charged. Now enjoying my awesome Moustache Samedi FS7, meaning I can keep up with my wife.”
