Freevacy Ltd Reviews

Name: Freevacy Ltd
Address: 13 Stephenson Court Priory Business Park, Bedford
Rating: 4.73

4.7 Rating 160 Reviews

95 %

of reviewers recommend Freevacy Ltd

Company Reviews

Metrics

4.7

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joyce was an engaging and pleasant trainer and managed to guide me to a pass. Thank you, Joyce! I'd use Freevacy again.”

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Posted 2 months ago

“The course was very informative, I learned a lot about FOI in the two weeks. Joyce was fab - very knowledgeable and made the course interesting and enjoyable. I was glad the course was online as it made it more accessible for me. I would have personally preferred to do the course in 1 week full days but this is just a personal preference. Overall I can't fault anything!”

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Posted 7 months ago

“The instruction was most valuable for getting ready for exams. The instructor appears to be quite informed about the subjects. Instead of CIPPs, I opted for live online CIPT training in my case. I anticipated that I might get technical expertise in how to put in place privacy protections and practical experience. However, rather than focusing on hands-on activities and the kinds of technical controls employed in the current industry, the CIPT training was presented as lectures where the instructor read from slides. I did not anticipate the context debate to be as long as it was and sometimes, it is too cool to be focused on. I sincerely hope that Freevacy/IAPP will focus more of the CIPT training on practical applications and hands-on skills as opposed to lecturing and reading from slides, which may be the proper method of instruction in CIPP/E/US etc. But generally speaking, it was useful though from the exam prep. Thanks.”

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Posted 10 months ago

“The booking process and logistics were easy and hassle-free. Comprehensive course material (both in documentary form and onscreen). The presenter (Tony) was excellent and engaging throughout and the use of genuine examples assisted to provide context to some real-life cases. Recommended. Thank you. MP.”

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Posted 11 months ago

“Really helpful course, aimed at the whole FOI rather than industry-specific which was great as an overview of the FOI Act. I struggle with online courses but this was a mixture of talking example questions and a chance for people to discuss answers and give real life examples.”

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Posted 1 year ago

“I enjoyed the course.”

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Posted 1 year ago

“Thoroughly enjoyed the delivery of the BCS training course. Excellent trainer who engaged with us all very well. Portfolio arrived on Friday in time for the training which commenced on Monday.”

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Posted 1 year ago

“Course content was excellent and the trainer was very good and knowledgeable. I found 17 within an online environment to be quite challenging and you may want to consider reducing the number of participants slightly for future online training.”

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Posted 1 year ago

“The materials are good and Joyce's knowledge is strong - it is a shame we could not be in the classroom as this is how I learn best, but Joyce did so well to make the material as engaging as possible and encourage discussions”

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Posted 2 years ago

“Really enjoyed this course and felt that it gave me a good knowledge base to undertake my FOI role.”

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Posted 2 years ago

“When I first started the course I found it quite intense and overwhelming, as I wasn't experienced in the DP field as a whole but wanted to challenge myself. I enjoyed the breakout sessions and the question sets more than the course content. The exam prep session was very helpful with some beneficial tips. The course folder was very thorough and well put together. Due to IT constraints I was unable to do the exam online, Jodie was very accommodating so I could learn my exam at home.”

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Posted 3 years ago

“Thank you Joyce for your advice and support throughout the 2 weeks of the course. I do have a couple of things to suggest. Through no fault of anyone, I did struggle with the online set up; more so during the second week. There was a lack of interaction between attendees - it felt only 50% of the group gave feedback or engaged in discussion which provided little real life examples. The breakout groups were often awkward and I felt the same, more confident at speaking attendees, led the group time after time. I felt some attendees just switched off. Joyce was often met with silence when she asked the group a question. Going forward maybe have the cameras on for the first 5 minutes each morning and all say hi and maybe all asked to prepare and ask a question or tell the group something they have learnt the day prior - then cameras off for the course. Someone is designated to lead the group, take notes and feedback for breakouts and this switches person each time. I found I learnt the information better when I could apply to real life examples - maybe a few more of these; a few more case studies. I really struggled with the course being over two weeks. Switching from course to work after dinner didn't help with concentrating and focussing on either. If I had a difficult afternoon at work or looming deadlines, I'd be thinking about it the next morning during the course and became distracted. I feel it should be one full week. I liked the 5 question test at the end and the course materials (folder) is well set up and very useful. Again thank you. Leanne”

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Posted 3 years ago

Hi Leanne, Thank you for your comments. In any course, both online or in a classroom, there will always be a mix of people engaged in discussions and those more comfortable remaining quiet. Our policy at Freevacy never puts pressure on a delegate to speak or answer questions when that might cause upset, particularly for delegates with limited subject matter knowledge. The course you attended did have a high proportion of delegates new to the subject, so it is only natural that there was the occasional silence. It is a similar issue regarding cameras. In an ideal situation, delegates' cameras are always switched on. However, there are technicalities that can prevent some people from getting online, such as insufficient bandwidth or internet connection issues that can make using a camera practically impossible. Other delegates use computers or devices that do not always have a camera. Of course, there is also the issue that not everyone is comfortable using a camera. We ask everyone (where it is possible) that they use their cameras for the introduction. And we should be reminding delegates that the use of cameras for break-out sessions will enhance the discussion and help everyone. At some point, we expect to deliver classroom-based training courses again, which means the BCS Practitioner Certificate in Freedom of Information course that you attended will revert to being delivered across five full-days. This is not possible currently due to COVID-19. However, the feedback received on half-day online sessions is extremely positive for the same reasons that you didn't like the format. Many people and their employers appreciate being able to fit training in around their daily role. So much so that we will continue to offer these online half-day sessions after the pandemic has ended along with full-day classroom events. Hopefully, we will be able to provide you with a choice in the future. Regarding your last comment, your course was the last to be run with a 3-hour written BCS exam involving case studies and essay questions. In future BCS exams for FOI practitioner certificate will have an electronic multiple-choice based exam. We will continue to have break-out sessions, and exercises that are real-life based, but there will be more of the end of day question that you enjoyed. Thank you again for your feedback. It is always appreciated. Joyce

Posted 3 years ago

“The course was really helpful and the flexibility to do it remotely was great. The guidance from the instructor was clear and our group discussions were very interesting. I passed the exam fine however it did seem harder than anticipated from the course material we covered.”

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Posted 3 years ago

“Recently completed the Foundation Data Protection course. In light of the lockdown, Freevacy adapted well and the course was delivered expertly by Joyce online. The training materials were excellent and Joyce was very knowledgeable and supportive. They have a friendly and personal approach with valuable ongoing support and resources, I would definitely recommend Freevacy.”

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Posted 3 years ago

“We sometimes went off on tangents, but generally the course was good, thanks.”

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Posted 4 years ago

“Attended an FOI course recently. A lot of information to digest which was well delivered. A good course but there has to be a realisation that you need to put aside a good amount of other personal time before taking the exam.”

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Posted 4 years ago

“trainer very knowledgeable.”

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Posted 4 years ago

“Freevacy are easy to book with and very accommodating, Joyce was able to provide on site training for staff ranging from groups of 3 - 8 and set up BCS examinations (Data Protection and FoI) after training. Resources available are good quality and Joyce is very knowledgeable and tries to keep the content engaging. Overall the training is an enjoyable experience.”

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Posted 4 years ago

“I thought the course was good but could have done with more group work activities to break up the style. I also felt that while finishing early seems ideal, my preference would have been to go through topics more slowly and finish at the time expected.”

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Posted 5 years ago

“Overall the course was good and informative. Having the exercises after talking through sectiosn weas useful. Once comment for the wording through the course was very gender based he/his she/hers, as we know people do identify differently to these, so a suggestions would be that any mention of these could be changed to them/they/theirs to be fully inclusive.”

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Posted 5 years ago

Freevacy Ltd is rated 4.7 based on 160 reviews