FreeCarCheck have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
“
Did what it said on the tin. Peace of mind before spending a few grand on a 2nd hand car for my daughter. Good detail and service at a good price. Thanks
”
- Julian O
“
Easy to navigate the wedsite to get any information needed on a vehicle and at a good price, information sent straight away brilliant would recommend to other people *****
”
- Michael A
“
Very good price and good service highly recommended
”
- Matt C
“
Unfortunately the information provided about the vehicle was wrong in a number of important respects.
The check had to be repeated through Experian. This caused delay and inconvenience and some embarrassment and alarm for the seller.
Please will you refund the fee.
I look forward to confirmation that this has been done.
Yours
Richard Gregory
”
- Richard
“
If it wasn't for this service I would have bought a car with finance still on it and not found out that the rear wheels were damaged would definitely use this service again
”
- SHARON
“
Fantastic service
”
- Stephen M
“
I was entirely happy with the service offered. It highlighted a couple of issues which I was able to address with the seller in a straight forward manner without confrontation .
Facts is Facts as they say .
Very happy to recommend and will, of course use again.
”
- Ian M
