foxlondon Reviews

2.50 Rating 4 Reviews
50 %
of reviewers recommend foxlondon
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Anonymous
Anonymous  // 01/01/2019
One of the two dresses I ordered didn't arrive so I emailed them to cancel it. They ignored the email and sent me the dress anyway which I didn't then want as it was ages after the event I had ordered it for. I had to pay to then post back the dress I cancelled. They have now not issued me with a refund for 6 weeks. They don't respond to any emails or webchats, and they don't seem to have a phone number. The dresses were a poor fit for the price. AVOID!
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Posted 1 month ago
I made an order a week ago and ever since I received no tracking information even though I paid for an express delivery. I emailed them numerous times and the email keeps bouncing back. Their phone number on Facebook I texted to had not responded. I DM’ed them on instagram which they never responded to either. I am currently trying to get my money back from them through PayPal. Do not make the same mistake I did, this is a horrible shopping experience! It feels like someone is stealing my money, and their prices are very high. Be careful! S
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Posted 2 months ago
foxlondon is rated 2.50 based on 4 reviews