“Had a sofa delivered with defects. They kindly sent out another sofa and that came a week later the delivery driver didn’t even take it off the van because it was worse than the first one. Honestly so frustrating and when ever I call the office I just have unhelpful staff from the warehouse who get defensive and are not helpful just saying the man who deals with it is not in and the person I’m speaking to on instagram just works from home. Just want the sofa with no defects how hard can that be.”
“Absolutely appalling service, please do not order from them, they will take your money and you will never hear back from them. Spent almost £3k on a sofa and footstools that arrived damaged and dirty. No replies to emails, no post-sale support. Terrible service. Now I have to spend another £200 to attempt a return so that I can raise a dispute with my bank to try and get the money bank.”
“I recently purchased the Forever Unique Home Boucle Sofa, and I'm so glad I did! The sofa is incredibly comfortable and stylish. The upholstery is made of a soft, velvety fabric that feels great against my skin. The colour is a beautiful neutral grey that goes with just about any colour scheme. I love the unique boucle pattern that adds a modern touch to the sofa. I find myself sinking into the plush cushions and the corner-blocked frame adds to the overall structure and durability of the sofa. I'm sure this sofa will last me for years to come! Highly recommend!”
“Ordered two beds Harper bed and Brooklyn bed. Both beds have amazing quality fabrics with soft touch and luxurious feel. Both beds were also very easy to assemble.”
“Bought the large corner California sofa ! I love it ! From start to finish the team were exceptional and sent me a swatch to start with then I had a video call to see the sofa - everyone was so helpful and I ordered it so easily on line and chose my delivery date 4 days later ! Amazing service and gorgeous sofa !”
“Communication prior to purchase was excellent and very helpful. Sofa arrived very quickly. Well packaged and really good quality. Modular sofa is easy to connect to suit the space and requirement. Would highly recommend.”
“After an initial concern with the delivery, they went above and beyond to fit in with my work schedule to deliver the sofa at 6.15am. The sofa is stunning I am delighted thank you so much”
