Flybubble Reviews

Name: Flybubble
Address: 1 Manor Close, Ringmer, Lewes, East Sussex
Rating: 4.90

4.9 Rating 749 Reviews

98 %

of reviewers recommend Flybubble

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flybubble:

Flybubble is a specialist freeflight (paragliding, hang gliding, speed flying and paramotoring) equipment retailer and distributor based in the UK. We aim to give an outstandingly personalised service to our highly valued customers. We offer a select range of the best equipment from the top freeflight manufacturers, and hold far more stock than most. This means we can offer you a great choice of new and used gear, package deals, part exchanges, custom fittings and demo flights.

We are passionate pilots, and between us love all aspects of free flying—from ridge soaring to hike-and-fly, cross country, competitions and acro—so can advise on many different styles of flying and equipment. In particular we are experts at matching pilots to equipment, and equipment to pilots!

Most of all, we care about your safety and progression as a pilot. Apart from keeping all the product information up to date on our website, so you can make better-informed decisions, we review freeflight gear, compile tips, and create articles and videos so you can benefit from our expertise and improve your flying.

For more information about the services we offer visit: https://flybubble.com/about

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Flybubble 5 star review on 14th February 2025

María José

Flybubble 5 star review on 21st November 2024

New USA Pilot

Flybubble 5 star review on 23rd April 2024

Alex

David

Graham

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You should say on site what colour is available Would not have ordered colour sent”

Helpful Report

Hi J Youster, Thank you for your feedback, and I’m sorry you’re unhappy with the item’s colour. The listing clearly states that colours vary randomly and cannot be chosen or confirmed. Nancy also explained this in her 9th December reply. While you’re the first to raise this concern, I understand your frustration. To address your comments, I’ve updated the listing to show the latest colours and further clarified the notes about the variations. You’ve received the latest version, which includes an improved design. If you’re not satisfied, you can return or exchange it under our Returns and Exchanges policy. As a goodwill gesture, I’ve extended the return period to 8th January 2025. Full details are on the Returns and Exchanges page, linked in my recent email reply to you. If you need further assistance, please reply to my email, and Nancy or I will be happy to help. Wishing you a happy New Year! Kind regards, Carlo Flybubble

“Goods got stuck in custom without notice also took a lot of effort to get them out”

Helpful Report

“Harness was as expected. Shame they have chosen to not provide a personal service, instead asking you to check yourself. Feels like they are moving away from the excellent personal service they used to do ( last time I bought from them for harness and ground wind) to a more £ focused online retailer. The kit is the kit, it’s what you do that defines you.”

Helpful Report

Hi Colin, I am sorry that you were disappointed we do not include an in-person part to our MATCH service anymore. As I explained to you over the phone we stopped offering in-shop/face-to-face appointments mainly due to the pandemic but also due to staff vulnerability and resource shortage. However we do offer a "remote" version which still includes the one-to-one personal service, via pre- and post-sales telephone appointments. Over the past 18 months this has proved highly successful with very positive feedback from our customers who chose to use our free MATCH service. It is a shame you did not take up this service because you would have experienced first hand the unique service we offer. We appreciate your feedback and we will take this into account when we next review our MATCH service. In the meantime we will look to see where we can make the service we offer clearer. I am extremely pleased to hear the Advance PROGRESS 3 harness is as you expected and fitting you well. I hope you enjoy many happy flights together. Best wishes, Nancy

Flybubble is rated 4.9 based on 749 reviews