Flybubble Reviews

Name: Flybubble
Address: 1 Manor Close, Ringmer, Lewes, East Sussex
Rating: 4.91

4.9 Rating 803 Reviews

99 %

of reviewers recommend Flybubble

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Flybubble:

Flybubble is a specialist freeflight (paragliding, hang gliding, speed flying and paramotoring) equipment retailer and distributor based in the UK. We aim to give an outstandingly personalised service to our highly valued customers. We offer a select range of the best equipment from the top freeflight manufacturers, and hold far more stock than most. This means we can offer you a great choice of new and used gear, package deals, part exchanges, custom fittings and demo flights.

We are passionate pilots, and between us love all aspects of free flying—from ridge soaring to hike-and-fly, cross country, competitions and acro—so can advise on many different styles of flying and equipment. In particular we are experts at matching pilots to equipment, and equipment to pilots!

Most of all, we care about your safety and progression as a pilot. Apart from keeping all the product information up to date on our website, so you can make better-informed decisions, we review freeflight gear, compile tips, and create articles and videos so you can benefit from our expertise and improve your flying.

For more information about the services we offer visit: https://flybubble.com/about

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Flybubble 5 star review on 14th February 2025

María José

Flybubble 5 star review on 21st November 2024

New USA Pilot

Flybubble 5 star review on 23rd April 2024

Alex

David

Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and Flybubble seem to have a good stock of essential items, like a ground handling wing :-)”

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“A first class service. I was really impressed by the level of communication. Many thanks”

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“As described, prompt delivery”

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“I recently bought a glider from Flybubble. The quality of service they provide is second to none. The initial match service was extensive, personally tailored and free (if you buy a wing). I chose a glider that wasn't in stock, however I was constantly updated about the importation and then delivery. You don't get service like this any more ! I can't rate them highly enough.”

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“Purchased a second hand wing from Flybubble, it was received very quickly, well packed and exactly as described on the website. I have used Flybubble for for several other purchases as well and always receive professional communication and shipping.”

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“I’ve known Flybubble for ten years now and they’re always my go to store for everything paragliding. Incredible knowledge, wonderful service - looking forward to the next ten years (if my knees hold out!)”

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“I’m living in France, and it was a really fast shipping. Thanks guys!”

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“top service and fast delivery to switzerland . . . thanks”

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“Very quick response to a request for an item which I was looking for. The item is as expected.”

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“Great product quickly delivered. Service is always to notch, cheers.”

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“ordered skytraxx and recieved within a week... excellent comms and service.. thankyou”

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“I`ve just received my speed bar from Flybubble, I have not checked the parcel from inside yet, but I feel more confident and relaxed now. I`ll keep it in the fridge for a while, in order to take precautions against the delta CoV-19, and then adjust it to the harness, I`ll keep you informed about the trial.”

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“AS usual Flybubble team were helpfull with purchase and item arrived well packaged and quickly. Have bought pretty much all of my flying gear over the years from Flybubble and would recommend doing business with them.”

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“Customer service is good, just beware of the return shipping policy. Fly bubble doesn't cover return shipping and double check the shoe sizes with them prior to ordering. I learned the hard way and it cost me.”

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“I really like your website. It is laid out great for first time viewers. All the equipment sales and training plans are laid in a methodical manner Great job!”

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“Excellent after-sale service... Fantastic store to shop from..”

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“helpful, efficient and a fast turnaround.”

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“Possibly the fastest turnaround time of any company I've ordered stuff from. Thank you!”

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“Harness was as expected. Shame they have chosen to not provide a personal service, instead asking you to check yourself. Feels like they are moving away from the excellent personal service they used to do ( last time I bought from them for harness and ground wind) to a more £ focused online retailer. The kit is the kit, it’s what you do that defines you.”

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Hi Colin, I am sorry that you were disappointed we do not include an in-person part to our MATCH service anymore. As I explained to you over the phone we stopped offering in-shop/face-to-face appointments mainly due to the pandemic but also due to staff vulnerability and resource shortage. However we do offer a "remote" version which still includes the one-to-one personal service, via pre- and post-sales telephone appointments. Over the past 18 months this has proved highly successful with very positive feedback from our customers who chose to use our free MATCH service. It is a shame you did not take up this service because you would have experienced first hand the unique service we offer. We appreciate your feedback and we will take this into account when we next review our MATCH service. In the meantime we will look to see where we can make the service we offer clearer. I am extremely pleased to hear the Advance PROGRESS 3 harness is as you expected and fitting you well. I hope you enjoy many happy flights together. Best wishes, Nancy

“Fast delivery, good service”

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Flybubble is rated 4.9 based on 803 reviews