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Flocon Valves, Pipes & Fittings Reviews

4.8 Rating 187 Reviews

95 %

of reviewers recommend Flocon Valves, Pipes & Fittings

Company Reviews

4.8

Based on 187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01443841666

Email:

danielle@flocon.co.uk

Location:

Unit D8.3, Main Avenue, Treforest Industrial Estate
Pontypridd
CF37 5UR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent firm to deal with. I placed a fairly large order for some galvanised steel tubing and galvanised fittings. They arrived within 3-4 days, as a couple of items were out of stock. I made a couple of technical enquiries to do with the fittings, and each time I phoned, the person who answered knew exactly what I was querying and gave me the right answer. When my order arrived one set of fittings were wrongly sent, I phoned them back and discovered they had input the wrong code, one number out, they agreed to send a replacement set out, which arrived by courier, the next morning! I realised, when I laid the fittings on the floor, I had not allowed for an offset in the handrail that the fittings were being used to build up. I needed 8 further fittings, so I placed another order. These arrived the next day and I have all I need now to create the handrail with a double offset in it. I cannot fault Flocon in their orders, deliveries and help in all aspects.”

“quick to deliver”

“I found Flocon online and had a web chat with a salesperson. Requested a quote and by the time the chat was over, the quote was in my Inbox. I Accepted, submitted my order and low and behold my goods were delivered the next day before mid-day. The sales team are all exceptionally helpful, friendly and overall BRILLIANT service. Recommend Flocon and will use again, their pricing is very competitive, but the service is what put them ahead of others.”

“Lovely staff,exremely helpful and proffessional, when every other company let me down. Will only be using flocon for pipe, going forward”

“I had to rate you 5 stars but your company isn't worth 5 it's worth 10 star's but it doesn't go up to 10 so that is the only reason why I have given you 5 star's so keep up the good work and big thanks to matt and reece”

“Happy with the service and quantity of the products.”

“A very friendly, efficient and professional company from start to finish. From phone advice to delivery and post-delivery help. I highly recommend them. I would definitely come back.”

“Order dealt with promptly and efficiently”

“Fast delivery, good price, well packaged, need say no more, thanks.”

“Very knowledgeable and prompt friendly and professional service would recommend.”

“A Very Helpful & friendly service with delivery on time. Will definitely be using Flocon in the future if required.”

“Quick delivery, well done for not using Hermes.”

“Can always guaranteed excellent service from Flocon, Andrew and the team always go the extra mile. Provided brilliant customer service to the Royal Mint for years, would definitely recommend them to any business.”

“I have been using Flocon for over 10 years and find the team very helpful. Prices are very competitive and service is second to none.”

“Always a first class service no matter who serves you would highly reccomend to any buyers”

“Worked with Flocon on various projects over the last year. Highly knowledgeable team, great service. Thanks very much!”

“Very professional service, delivery drivers always helpful.”

“We always receive excellent service from Flocon. The staff are friendly and go above and beyond in their service. they are always happy to help with last-minute enquiries. A very dependable company with who we hope to have a long working relationship with. would definitely recommend highly.”

“Craig and the team always provide the best customer service! They are always quick to action all of our last minute requests and show great attention to detail from point of order right through to delivery. Massive thank you to all at Flocon for the excellent service you have provided us this year!”

“Great support from you, always putting customers first with supply and information.”

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Flocon Valves, Pipes & Fittings is rated 4.8 based on 187 reviews