Fireworks Crazy Reviews

Name: Fireworks Crazy
Address: Unit 21/22 Eckersley Road,, Essex
Rating: 4.87

4.9 Rating 3,060 Reviews

98 %

of reviewers recommend Fireworks Crazy

4.9

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01245 354422

Email:

mark@fireworkcrazy.com

Location:

Unit 21/22 Eckersley Road,
Essex
CM1 1SL

Fireworks Crazy 5 star review on 8th October 2025

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection good prices and excellent service this is the 4th year we have used Firework crazy to purchase our display fireworks”

Helpful Report

Posted 7 years ago

“My delivery was delayed due to the unavailability of the *** firework although this wasn't identified at the time of order or until six days later when I phoned to enquire when my order would be delivered. I agreed to make a substitution to enable delivery the following day but then was texted to say my delivery was postponed and would take place on the following Monday (two days after my display) due to a problem at the connecting Hub at Heathrow. In short, the company paid for a Saturday delivery (the day of the display) and curiously there was a Kronos firework in the box after all as opposed to the substitution! My main issue here is that somebody was at the delivery address for six days expecting the order to arrive the next working day after order. That's a lot of time off work!”

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Posted 7 years ago

“first time I have ordered fireworks online I have received all that I ordered ,they were well packed cant fault the service,excellent.”

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Posted 7 years ago

“clearly very good at what they do - good advice, good product, good coms - we needed to fit the display into a 20m garden and we only had a modest budget - but the choice they recommended was really great and enjoyed by all!”

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Posted 7 years ago

“Excellent selection of fireworks, better than anywhere else ive seen and the ability to view videos of the fireworks is great Delivery was speedy, kept up to date with arrival, trouble free would thoroughly recommend. ***”

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Posted 7 years ago

“Excellent fireworks and great value. Good delivery”

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Posted 7 years ago

“I've been ordering from Firework Crazy for a number of years now for good reason. The staff are very knowledgeable about the products and are always happy to assist in designing the perfect display. The fireworks I have ordered have been very impressive and I find the videos together with the duration of each on the website a really useful tool when making my selection. The communication around delivery is also very good. All in all Firework crazy provide an excellent service from start to finish”

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Posted 7 years ago

“Had great service from the guys at Fireworks Crazy. Great choice and advice.”

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Posted 7 years ago

“Great company to deal with”

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Posted 7 years ago

“Very prompt dispatch of goods which were received within three days of order. Like the website as it is nice to be able to watch the fireworks in operation so you know what you are getting. Would use Firework Crazy again.”

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Posted 7 years ago

“Ordered from the website, easy to find what you're looking for, videos are helpful in deciding what you want. Prompt email and confirmation as were the delivery options. Yes, would recommend, and can't really think of anything that needs improving. One very happy returning customer x”

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Posted 7 years ago

“Good old-fashioned Customer Service (as it was and still should be). The videos are an excellent way to decide on your purchase. Fantastic display this year.”

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Posted 7 years ago

“Single ignition firework didn't completely finish. Only half of the firework went off which spoilt the display”

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Posted 7 years ago

“Firework Crazy delivered everything to order and in good time. Looking forward to a great show.”

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Posted 7 years ago

“Good quick delivery and not to expensive fireworks can’t wait to set them off”

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Posted 7 years ago

“i have used various fireworks company's over the last 30+years and none compare to fireworks crazy for choice customer service delivery by far the best fireworks company's in the uk ,if you have a problem or not sure about somthing there just a phone call away their knowledgeable staff are only to happy to help you out,if you're thinking of putting on a display no matter how big or how small then i 100% recommend fireworks crazy”

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Posted 7 years ago

“***”

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Posted 7 years ago

“Great fast service. products are always as they say on the web site . Have ordered many times before and never disappointed”

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Posted 7 years ago

“absolutely brilliant fireworks year after year. I have never had a problem with this company.Their staff are always friendly and helpful. I am sure their fireworks , service and even prices wont be beaten anywhere else.”

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Posted 7 years ago

“Fireworks were well priced, arrived in time, and all were undamaged and correct when they arrived (no subs). Excellent service from Fireworks Crazy!”

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Posted 7 years ago

Fireworks Crazy is rated 4.9 based on 3,060 reviews