First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts Reviews

Name: First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts
Rating: 4.61

4.6 Rating 176 Reviews

91 %

of reviewers recommend First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts

4.6

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts:

First Aid Wheels is one of the best wheel repair centres in London for full factory refurbishment and possibly the only one that offers a full repair service including straightening, welding, re-finishing and customizing.

It all started in 2001 as a hobby for customizing and working with alloy wheels.

Over the years this became a passion to achieve the best possible finish. Now we have the latest machinery, the latest paint systems and advanced techniques that match the manufacturer’s original finish.

We are constantly researching new techniques and developing new solutions to give our customers the best quality service possible.

Visit Website

Phone:

02074350941

Email:

info@fawheels.co.uk

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First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts 5 star review on 12th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately they have additional cost and prices are very expensive. Always ask before they start taking off the wheels and get them to first give a quote before they put any replacements tyres. I called and was told £300 for 4 wheels and additional charge for cracks, welding and straightening would be £30/£40 per wheels but once they inspected my alloys it was £500+ plus VAT. I didn’t go ahead with it but was charged £72 for just taking on and off the wheels. They wasn’t clear and didn’t say the cost of taking off the wheel and inspection too and was rushed.”

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“Joke man phone doesn’t work”

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We are sorry to hear about your negative experience. Could you please confirm when you tried to call us? Our opening hours are: Monday: 8:30AM - 6PM Tuesday: 8:30AM - 6PM Wednesday: 8:30AM - 6PM Thursday: 8:30AM - 6PM Friday: 8:30AM - 5PM Saturday: 9:00AM - 3PM We are closed on Sundays & public holidays. Kind Regards, Wojtek

“Extreamly rude and unprofessional staff, customer service is awful, who ever the receptionist or who ever is behind the whats app group is also rude and unprofessional.”

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“Worst company i have ever used. My alloys look worse than before and these people refuse to make right! Very very rude and i would never deal with them again. Avoid at all costs!”

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“I we been today I waiting 2 hours and after that the guys hi charge 400 and college then hi say 500 price! I don’t recommend anymore this company’s! Last year when I come it’s so professional but now it’s so rude and unprofessional! I don’t waste my time never with them! 👎👎👎👎👎👎👎👎”

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“Never again not good company after sale and don’t trust the price they give until it’s all in writing They will give live £400 including the VAT until Collecting they will deny and ask you you for £700 Rubbish all the way.”

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“the lady that answers the calls is absolutely clueless and wont let you speak to anyone that knows English very annoyed”

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“Stay away from these guys at all costs. They repaired a diamond cut Alloy wheel on my Mercedes A Class and when I returned the vehicle back to the leasing company they charged me for a whole alloy as the repair was done to a poor standard! They had completely flattened the face of the alloy and had not cut out the detailing. They also removed a lot of the face so it could no longer be repaired! A bunch of cow boys. I would take them to court however I have lost the original invoice from them and don’t have time. They Might be good to repair a standard alloy wheel but NEVER a diamond cut alloy.”

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“Very poor service and an acceptable finish mean I will avoid this company in future.”

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Hi, we would like to apologise for your negative experience at our garage. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 020 7435 0941 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Kind Regards First Aid Wheels

“Tried to make out my exchange wheels were buckled when 2 weeks earlier i'd had them balanced and checked!”

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First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts is rated 4.6 based on 176 reviews