First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts Reviews

4.59 Rating 116 Reviews
91 %
of reviewers recommend First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
Read First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts Reviews

About First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts:

First Aid Wheels is one of the best wheel repair centres in London for full factory refurbishment and possibly the only one that offers a full repair service including straightening, welding, re-finishing and customizing.

It all started in 2001 as a hobby for customizing and working with alloy wheels.

Over the years this became a passion to achieve the best possible finish. Now we have the latest machinery, the latest paint systems and advanced techniques that match the manufacturer’s original finish.

We are constantly researching new techniques and developing new solutions to give our customers the best quality service possible.

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Phone:

02074350941

Email:

info@fawheels.co.uk

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I contacted these guys after pot holing my Alpina, these are an expensive replacement and was pleased to hear that they could be repaired. Extremely grateful for the work done at such short notice. Would highly recommend these guys polite welcoming and professional. Cheers guys
Helpful Report
Called these guys after pot holing my Alpina wheels which were seriously flat on inner edge and had thought id have to replace. Sam hooked me up with a serious repair within 2 hours of the call! Extremely polite set up highly recommended
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I found FirstAid Wheels via Google & 48 hrs later, the pothole-damaged wheel has been sorted. Really friendly competent service at a fair price! Thanks.
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Firstly I think the concept of exchanging wheels is a great idea, cheaper than buying news ones and very convenient not needing to dispose of or sell old wheels. The service recieved this week was very good. The person who dealt with us - Stan - was friendly and was very thorough in checking my tyres. He found a bulge in the tyre wall which I was oblivious to and is potentially dangerous, so thanks for that. I am very happy with the wheels I bought and happy with the overall experience. I would use the company again and would and have recommended other people use them if they have wheel damage. Many thanks, Mike
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they are amazing people and they do amazing job. they are real professionals
1 Helpful Report
Really great service. Very knowledgeable and extremely helpful. Bmw wheels now looking mint and great price too including cost of straightening and welding, Cheers Stan 👍
1 Helpful Report
Never again not good company after sale and don’t trust the price they give until it’s all in writing They will give live £400 including the VAT until Collecting they will deny and ask you you for £700 Rubbish all the way.
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The most professional company to repair/refurbish Alloys in London, have used them many times and always been impressed with quality of workmanship and “Can Do “ attitude.
2 Helpful Report
Absolutely wonderful place to take care of wheels. The place is not the best location, but all the staff gets attention to run the place and the business. Wheels are really good and talking about the prices, is one of “if not” the best in market. Travelled 100 miles and I couldn’t be more happy, definitely will trust them again in future. Thank you very much!! 🤙🏼
2 Helpful Report
I used the exchange facility. This prevented me being without my vehicle during the refurbishment period. It suited me as I wanted to keep the standard wheels on the vehicle, but change their appearance. I opted for diamond cut face with satin/black inserts. The wheels really set the car apart. the finish is excellent. This service was carried out in July 2019, but I have waited to review until now to judge how the finish would last. They look as good today as when fitted. The guys at FAW are extremely helpful, though I was there nearly two hours. They are very busy, but still found time to clean and protect my M Sport blue brake calipers, which really show through well the black wheels. Overall the experience was very good, I would visit them again. Only given four stars due to the waiting time, otherwise excellent.
2 Helpful Report
Great customer service and brilliant job on my alloys. I had mine respirated black to match the colour of my car and it was a spot on job. Also I had loan wheels whilst the job was getting, which most companies don’t offer and you could be without a car for 3 days.👍🏻
2 Helpful Report
Excellent service and attention given to me by Stan. Have used FAWheels in the past and have always been very satisfied.
2 Helpful Report
Excellent knowledge and service. Price was quoted and no hidden extras. Cant praise them enough.
2 Helpful Report
Stan was very knowledgeable about all aspects of my issue in relation to not only my buckled Alloys, but also the tyres themselves. In presenting me with options going forward, Stan articulated very clearly what my options were and most importantly balancing Safety (As a priority), Price and Aesthetics. Absolutely fantastic customer service, and a real demonstration of team work and expertise! I am looking forward to the completion of the work next week.
2 Helpful Report
Took in my E60 wheels that had been trashed after my car was nicked, they welded the split rim and took care of my flat spots. Gave me like for like wheels and the end result was brand new wheels just like a factory finish. Took 4 days but was blown away by how good the wheels looked afterwards
2 Helpful Report
Big thumbs up to Kamil for his help and to Stan for his customer care. Top results on my alloys.
2 Helpful Report
Hi. Chris here. I'm treating my cars to these guys over 6 years now and cannot remeber once having issues with their services or quality provided by them. Top guys. Keep providing same quality.
2 Helpful Report
the lady that answers the calls is absolutely clueless and wont let you speak to anyone that knows English very annoyed
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Superb service, very friendly and helpful, A team of great people. Perfect restoration of my chrome polished wheels. These guys are specialists. And a special thank you to Toby who looked after me so well. Thoroughly recommended (and ask for Toby!).
2 Helpful Report
Stay away from these guys at all costs. They repaired a diamond cut Alloy wheel on my Mercedes A Class and when I returned the vehicle back to the leasing company they charged me for a whole alloy as the repair was done to a poor standard! They had completely flattened the face of the alloy and had not cut out the detailing. They also removed a lot of the face so it could no longer be repaired! A bunch of cow boys. I would take them to court however I have lost the original invoice from them and don’t have time. They Might be good to repair a standard alloy wheel but NEVER a diamond cut alloy.
1 Helpful Report
First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts is rated 4.59 based on 116 reviews