First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts Reviews

Name: First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts
Rating: 4.61

4.6 Rating 165 Reviews

91 %

of reviewers recommend First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts

4.6

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts:

First Aid Wheels is one of the best wheel repair centres in London for full factory refurbishment and possibly the only one that offers a full repair service including straightening, welding, re-finishing and customizing.

It all started in 2001 as a hobby for customizing and working with alloy wheels.

Over the years this became a passion to achieve the best possible finish. Now we have the latest machinery, the latest paint systems and advanced techniques that match the manufacturer’s original finish.

We are constantly researching new techniques and developing new solutions to give our customers the best quality service possible.

Visit Website

Phone:

02074350941

Email:

info@fawheels.co.uk

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First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts 5 star review on 23rd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not receive the service I thought we would get. Poor customer care Would not use again”

Helpful Report

Hi, we would like to apologise for your negative experience at our garage. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 020 7435 0941 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Kind Regards First Aid Wheels

“I've always been very happy with the service that I've received at First Aid Wheels. Over the last few years, I've had several sets of wheels refurbished by them and also purchased new tyres from them. Their prices are very fair and the standard of finish is excellent. The team are polite, efficient and know what they are doing. I'll certainly use them again in the future and will continue to recommend them to friends. Jonathan F. NW6.”

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“Great work on the wheels. Very easy to do the change. Good Cafe down the road during your short wait”

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“Very disappointed. Communication poor, delivery slow and wheel had scratches. Did offer to resurface but I needed the wheel desperately as other wheel damaged and not safe to use and delivery delay meant I had already been without a car for a week. It was not a good experience for us!”

Helpful Report

Hi Juliet, we would like to apologise for your negative experience at our garage. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 020 7435 0941 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Kind Regards First Aid Wheels

“Quick and professional service. Thank you!”

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“Great service provided by a great team of professionals.”

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“Great Service and Quality and nice friendly and helpful staff”

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“Simple, efficient and good value service”

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“Very helpful had a spare set of alloys as mine was repaired when finished looked like new would recommend first aid wheel to anybody first class service one minor problem very cramped working area”

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“Really helpful and did a great job. Even talked me out of spending more money. Highly recommend.”

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“Excellent”

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“Sorted me out quickly for cheap.”

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“FAW I would like to thank you and your team for the work on Saturday morning, quite a busy morning and you were all professional and courteous. The work done was excellent and I would have no trouble in coming back to you or passing on your details to interested parties Quite tight, better to get in and turn round if you can.”

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“Wanted a new colour on my Audi TT wheels, found First Aid Wheels website and noticed their exchange program. Told them what I had, told them what a wanted. Turned up, new wheels ready, tyres swapped, wheels balanced. Wheels back on car ready to drive away within the hour. What a fantastic service, brilliant staff and great value. Highly recommend them.”

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“Just had my wheels refurbished for my 4 series BMW. Fantastic job done at First Aid Wheels and all within a week + they give a spare set of wheels so you are not without your car in between. Highly recommended and very friendly and efficient service. Gosia who manages reception is great!”

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“My trip to FAW from start to finish was superb. Gosia on reception handled everything very professionally, she really was excellent and it all came with a smile. The guys doing the work were friendly, helpful and my wheels are fantastic. In this day and age time is money and my rapid turn around was second to none. I can't recommend this company enough and my thanks to them all for a great job at a fair price.”

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“Second time I have used FAW and both times I have been extremely happy not only with the wheels but also the whole teams attention to making sure you are looked after and happy with the completed work, plenty of nice coffee on offer as well! Thanks Guys!”

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“One of the most efficient, competent firm of engineers I have dealt with to date, pro-active, interested in their work A1 service and A1 quality wheel refurb, no nonsense, kind regards, Tony, CBS”

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“I went to FAW for an assessment of my left front wheel which was slightly cracked and had been leaking air. A new wheel quoted by Mercedes was £500. At FAW I was so impressed by their professionalism and assessment of my wheel and their prices. I ended up getting all my alloys done plus two new tyres for less than the quote from Mercedes for 1 new wheel!. They did a marvellous job it looks like a new car with shiny wheels again. :) I was delighted with their service!”

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“I had done the wheels for two Mercedes S Class ( diamond cut ) and a Range Rover autobiography at First Aid Wheels and I am amazed by the approach, service, update with the job and the quality of the work. Everything has been done in excellent way. For this reason I do highly command them than any other wheel repair. I had tried couple but they never near the quality of work and the finishing, also the prices for the tyres if it need to be changed are very good, for that reason I didn't need to go and get the tyres from els where. And at last I would like to thank Ms. GOSIA whom she was taking the order over the phone and at the reception she was so helpful and kept me update with the wheels are ready. Wishing you all the best.”

Helpful Report

First Aid Wheels - Alloy Wheel Repair & Refurbishment Experts is rated 4.6 based on 165 reviews