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Farrar & Tanner Reviews

4.8 Rating 5,904 Reviews
95 %
of reviewers recommend Farrar & Tanner
Company Reviews Product Reviews
8,877
 Metrics Info
4.8
Based on 5,904 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Farrar & Tanner Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 3rd May 2024
Jakkapan
Farrar & Tanner 5 star review on 25th April 2024
Dorte Bille
Farrar & Tanner 5 star review on 18th April 2024
Amanda
Farrar & Tanner 5 star review on 27th March 2024
Anonymous
Farrar & Tanner 5 star review on 27th March 2024
Anonymous
Farrar & Tanner 5 star review on 22nd March 2024
Eric
Farrar & Tanner 5 star review on 19th March 2024
Maria
434
Anonymous
Anonymous  // 01/01/2019
5
Pete Munton
Pete Munton
Verified Buyer
“Fantastic”
Farrar & Tanner 5 star review on 29th February 2024
Helpful Report
Posted 2 months ago
5
Sandra
Sandra
Verified Buyer
“I ordered a bottle of wine in a personalised wooden case from Farrar & Tanner. I am so pleased with my purchase, the wooden case is really well made and together with the wine, due to being packaged carefully arrived safely and within a few days. I know my friend will love it. Thankyou.”
Farrar & Tanner 5 star review on 15th February 2024 Farrar & Tanner 5 star review on 15th February 2024
Helpful Report
Posted 2 months ago
5
Kathleen
Kathleen
Verified Buyer
“Excellent product and great customer service. I added a personal touch as it was a gift .”
Farrar & Tanner 5 star review on 23rd January 2024 Farrar & Tanner 5 star review on 23rd January 2024 Farrar & Tanner 5 star review on 23rd January 2024
Helpful Report
Posted 3 months ago
5
Kristine Vaivara
Kristine Vaivara
Verified Buyer
“Order special gift box with note on box come really nice and look fabulous thank you so much . Really pleased with order šŸ¤©”
Farrar & Tanner 5 star review on 21st January 2024
Helpful Report
Posted 3 months ago
5
Hilary
Hilary
Verified Buyer
“Just what Iā€™d been looking for to mist my orchids and water my indoor plants. Great quality products well packaged and delivered quickly. I recommend.”
Farrar & Tanner 5 star review on 6th January 2024
Helpful Report
Posted 4 months ago
5
Daniel Rees
Daniel Rees
Verified Buyer
“I am really pleased with the engraved Opinel no-8, with the carved climbers handle. It was a gift for a climbing and hiking fanatic, so it's perfect. Excellent Quality. It's going to make a perfect Christmas gift. Thank you”
Farrar & Tanner 5 star review on 20th December 2023
Helpful Report
Posted 4 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Superb quality and remarkable value.”
Farrar & Tanner 5 star review on 18th December 2023
Helpful Report
Posted 4 months ago
5
Mr
Mr
Verified Buyer
“Could not be happier, with the product and the service. Quicker delivery than stated and lots of updates to let you know when you will receive your purchase. Product is beautiful and exactly as described and customised. Very happy overall.”
Farrar & Tanner 5 star review on 14th December 2023
Helpful Report
Posted 4 months ago
5
Ronan
Ronan
Verified Buyer
“Was impressed by the quality of the website, even more impressed by the service and product. Bought a beautiful Cherry Wood knife rack, arrived swiftly, well packaged. Will return for other items/gifts for people!!”
Farrar & Tanner 5 star review on 29th September 2023
Helpful Report
Posted 7 months ago
5
Paul Stoffel
Paul Stoffel
Verified Buyer
“The Backgammon set arrived well packaged and on time. The box is well finished and looks the part and I am very pleased with everything that came with the set. So I would recommend Farrar and Tanner for all their products if they are of the same quality.”
Farrar & Tanner 5 star review on 14th August 2023
Helpful Report
Posted 8 months ago
5
Maxine
Maxine
Verified Buyer
“So thrilled with my recent purchase of a marble chess set which was a gift for my partners 75th birthday .. excellent quality, speedy delivery and totally awesome .. would not hesitate to order again .. Thankyou very much”
Farrar & Tanner 5 star review on 26th July 2023
Helpful Report
Posted 9 months ago
5
Wendy
Wendy
Verified Buyer
“Absolutely fabulous I am so pleased with this product Thank you”
Farrar & Tanner 5 star review on 15th July 2023
Helpful Report
Posted 9 months ago
5
Brian
Brian
Verified Buyer
“Hi first time I have ordered wine over the net . Wanted something for my daughters birthday. She said the engraved boxes were very lovely. She said the Melbec was very nice . I cant comment but she knows her Melbec so I take her word. Melbec is lovely with a roast dinner.”
Farrar & Tanner 5 star review on 13th July 2023
Helpful Report
Posted 9 months ago
3
Verified Buyer
Anonymous
Verified Buyer
“Customer service put the phone down when I asked about billing, leather creased at the bottom left corner, and the engraving on the leather is practically invisible”
Farrar & Tanner 3 star review on 7th June 2023
Helpful Report
Posted 11 months ago
Good afternoon, I'm so sorry to hear this. I'm certain there would be an explanation for the call drop, but I'm extremely sorry that happened. If you'd like to get in touch with me directly at stacey@outdoor365.co.uk I would be happy to look into this immediately and sort this for you. Best wishes, Stacey
Posted 11 months ago
5
Anne
Anne
Verified Buyer
“This Barbour belt and wallet were a gift for a friend. Beautifully presented. Despatched immediately and received the next day. Very happy.”
Farrar & Tanner 5 star review on 17th May 2023
Helpful Report
Posted 11 months ago
5
Susan
Susan
Verified Buyer
“I bought a bottle of Champagne in a wooden box which I had engraving on the box to celebrate my son and daughter in laws 25th wedding anniversary They absolutely loved it and said it was a lovely gift The whole experience was great, from the ease of the ordering right through to delivery Well done!!”
Farrar & Tanner 5 star review on 12th May 2023
Helpful Report
Posted 11 months ago
5
Robert
Robert
Verified Buyer
“Absolutely stunning glasses!! Everyone LOVES them šŸ’™”
Farrar & Tanner 5 star review on 18th April 2023
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating! We are delighted to hear that you found our glasses, what a brilliant photo. Best wishes, Stacey Customer Services
Posted 1 year ago
5
Annette
Annette
Verified Buyer
“A perfect birthday present for my husband. Right size as a going away bag. Well made compartments to put a wash bag & electonic cables.”
Farrar & Tanner 5 star review on 16th April 2023 Farrar & Tanner 5 star review on 16th April 2023
Helpful Report
Posted 1 year ago
5
June
June
Verified Buyer
“Wedding cake knife .engraving could have been bigger . The knife is perfect.”
Farrar & Tanner 5 star review on 8th April 2023
Helpful Report
Posted 1 year ago
5
Gillie
Gillie
Verified Buyer
“I was looking for an unusual set of knives for a little woodland cabin. A friend had made a beautiful magnetic knife holder and it needed something special. These knives are just perfect for the job as they have the different coloured handles and are slightly rustic to fit with the woodland setting. I love them and the engraving just tips them well above the norm.. just perfect, thank you”
Farrar & Tanner 5 star review on 29th March 2023 Farrar & Tanner 5 star review on 29th March 2023
Helpful Report
Posted 1 year ago
Thank you for the lovely 5-star rating, Gillie! We are so pleased we had the perfect knives for your unique set up in the cabin. It looks brilliant! Best wishes, Stacey Farrar & Tanner
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“They are very helpful and quick. And also offering great prices for the high quality products such as Haws and Victorinox.”
Farrar & Tanner 5 star review on 20th March 2023
Helpful Report
Posted 1 year ago
Hi there. Thank you so much for your 5 star review. What a lovely photo! We're so glad you're happy with your order. Best wishes, Stacey Farrar & Tanner
Posted 1 year ago
5
Joel
Joel
Verified Buyer
“Absolutely buzzing with my chessboard, the quality is beautiful and well worth the money in my opinion. Would highly recommend.”
Farrar & Tanner 5 star review on 8th March 2023 Farrar & Tanner 5 star review on 8th March 2023
Helpful Report
Posted 1 year ago
Thank you so much for your review. We're so glad that you are happy with your chessboard. We appreciate your recommendation and are thrilled that you are so pleased with your purchase. Kind Regards, Jamie Customer Service
Posted 1 year ago
5
Dafydd
Dafydd
Verified Buyer
“Lovely chess board. Suits my new pieces brilliantly. Transaction was smooth and delivery as promised. Overall very satisfied customer!”
Farrar & Tanner 5 star review on 3rd March 2023
Helpful Report
Posted 1 year ago
Thank you so much for the 5-star rating, Dafydd! We are so glad that you are satisfied with your new chess set and that from placing the order to the delivery was a smooth process. Thank you for your support! Kind Regards, Jamie Customer Service
Posted 1 year ago
5
Aneta Martin
Aneta Martin
Verified Buyer
“Absolutely beautiful. I am very happy with my order”
Farrar & Tanner 5 star review on 15th February 2023
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“This large, walnut chess board goes extremely well with my marble chessmen. It was sent promptly and was extremely well packaged. I am very pleased with it.”
Farrar & Tanner 5 star review on 13th February 2023
Helpful Report
Posted 1 year ago
5
ALI SHAFEEQ
ALI SHAFEEQ
Verified Buyer
“It's great to swallow you”
Farrar & Tanner 5 star review on 2nd February 2023
Helpful Report
Posted 1 year ago
5
Ross
Ross
Verified Buyer
“Perfect in every way.. a piece of art!”
Farrar & Tanner 5 star review on 30th January 2023
Helpful Report
Posted 1 year ago
5
Upeksha
Upeksha
Verified Buyer
“What an excellent poker watch. I bought this for my husband's 40th Bday. He adores it. The look is so elegant, and it has a proper gentlemen's touch. I had a minor issue with the order, but the customer service solved the problem then, and there knowing how pressured I was with the time. Their service is exceptional.”
Farrar & Tanner 5 star review on 18th January 2023 Farrar & Tanner 5 star review on 18th January 2023
Helpful Report
Posted 1 year ago
5
Penny
Penny
Verified Buyer
“Arrived following day from order. Excellent quality”
Farrar & Tanner 5 star review on 7th January 2023 Farrar & Tanner 5 star review on 7th January 2023 Farrar & Tanner 5 star review on 7th January 2023
Helpful Report
Posted 1 year ago
5
Melville
Melville
Verified Buyer
“Quality product as per pics Whisky goes quickly could be a hole in the glass ha ha”
Farrar & Tanner 5 star review on 7th January 2023
Helpful Report
Posted 1 year ago
Farrar & Tanner is rated 4.8 based on 5,904 reviews
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