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Farrar & Tanner Reviews

4.8 Rating 5,917 Reviews
95 %
of reviewers recommend Farrar & Tanner
Company Reviews Product Reviews
8,914
 Metrics Info
4.8
Based on 5,917 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Farrar & Tanner Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th May 2024
Grant Ellis
Farrar & Tanner 5 star review on 18th May 2024
Grant Ellis
Farrar & Tanner 5 star review on 18th May 2024
Grant Ellis
Farrar & Tanner 5 star review on 18th May 2024
Isabel
Farrar & Tanner 5 star review on 25th April 2024
Dorte Bille
Farrar & Tanner 5 star review on 18th April 2024
Amanda
Farrar & Tanner 5 star review on 27th March 2024
Anonymous
441
Anonymous
Anonymous  // 01/01/2019
5
Melville
Melville
Verified Buyer
“Quality product as per pics Whisky goes quickly could be a hole in the glass ha ha”
Farrar & Tanner 5 star review on 7th January 2023
Helpful Report
Posted 1 year ago
5
Anne
Anne
Verified Buyer
“I came across Farrar & Tanner whilst searching for a new jewellery box and loved their items. I purchased a Mele & Co Katrina jewellery box for my newly decorated bedroom and it's perfect! Ordering was a simple procedure and delivery was prompt. Great service!”
Farrar & Tanner 5 star review on 27th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“My son loves his chess board.”
Farrar & Tanner 5 star review on 26th December 2022
Helpful Report
Posted 1 year ago
5
Denise
Denise
Verified Buyer
“What a company, great service. Wasn't sure if it would arrive in Australia in time, especially near Xmas. Ordered on 19/11 and received on Sunday 27/11. The communication was fantastic and kept me informed the whole way through. What a beautiful pocket watch, which was ordered for my son's graduation. Beautifully engraved with a message from me. Extremely happy with Ferrari and Tanner.”
Farrar & Tanner 5 star review on 28th November 2022
Helpful Report
Posted 1 year ago
5
Christine
Christine
Verified Buyer
“Lovely leather purse small but able to carry quite a few cards , note section coin perfect nice lining”
Farrar & Tanner 5 star review on 3rd November 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Product was brilliant, father-in-law was very impressed and the engraving was spot on!”
Farrar & Tanner 5 star review on 10th October 2022
Helpful Report
Posted 1 year ago
5
Chloe Fry
Chloe Fry
Verified Buyer
“I ordered the Farrer & Tanner multi blade pen knife for my brother as a going away gift to the army. He was absolutely over the moon with it, and loved the inscription I had arranged to be put into it. Brilliant service and excellent cost will purchase from Farrar & Tanner again”
Farrar & Tanner 5 star review on 6th October 2022
Helpful Report
Posted 1 year ago
4
Paul Whiteley
Paul Whiteley
Verified Buyer
“Nothing to fault with the 10x10" set recently purchased. The board is a lovely piece of work for its size, the pieces are well defined and relative to each other in size. I can hold the magnetic board upside-down with all pieces staying on the board. As per another reviewer, the only 'complaint' I have is that there are no spare queens for promotion, and I don't see an option to buy the pieces as a separate transaction. Overall, a very stylish board and pieces. Highly recommended!”
Farrar & Tanner 4 star review on 20th September 2022
Helpful Report
Posted 1 year ago
5
Jane Tierney
Jane Tierney
Verified Buyer
“Love my new knifes, they look great in my new kitchen and boy they are sharp 👌”
Farrar & Tanner 5 star review on 16th September 2022
Helpful Report
Posted 1 year ago
5
Suzanne Coates
Suzanne Coates
Verified Buyer
“excellent service, order arrives exactly when expected Cufflinks were of the highest quality, they were for my sons 30th birthday and he absolutely loved them.”
Farrar & Tanner 5 star review on 8th September 2022
Helpful Report
Posted 1 year ago
5
Amanda Ryan
Amanda Ryan
Verified Buyer
“First time ordering from this company but will definitely order again .. communication is fantastic as is customer support if needed.. very reliable and fast and efficient.. new backgammon game can't wait to play.”
Farrar & Tanner 5 star review on 4th September 2022
Helpful Report
Posted 1 year ago
5
Sharon
Sharon
Verified Buyer
“I bought a beautiful pocket watch for my husband. He’s mad on Sherlock Holmes, so this gift was absolutely perfect and he loves it. Thank you”
Farrar & Tanner 5 star review on 10th August 2022
Helpful Report
Posted 1 year ago
5
Sarah Bray
Sarah Bray
Verified Buyer
“I absolutely love my new Sabatier Edge Keeper Knife. It's perfect for chopping vegetables and is a real joy to use.”
Farrar & Tanner 5 star review on 22nd July 2022
Helpful Report
Posted 1 year ago
5
James
James
Verified Buyer
“Delighted with the quality of the boxed whisky glasses set I bought. The additional engraving wording I requested simply adds to the look of this gift.”
Farrar & Tanner 5 star review on 15th July 2022
Helpful Report
Posted 1 year ago
4
Verified Buyer
Anonymous
Verified Buyer
“Boyfriend absolutely loves the pocket watch. Only thing I was a little disappointed in was that the lettering actually etched and not engraved. I would have preferred engraving, but he is happy, so thats the main thing. Watch mechanism.is great and sounds lovely.”
Farrar & Tanner 4 star review on 11th July 2022
Helpful Report
Posted 1 year ago
5
Natalie Macpherson
Natalie Macpherson
Verified Buyer
“Great experience. Item arrived with slight damage. Customer service was very helpful and sent out a replacement very speedily. Overall very happy with service.”
Farrar & Tanner 5 star review on 25th June 2022
Helpful Report
Posted 1 year ago
5
Anna
Anna
Verified Buyer
“A fast and efficient service, very impressed. The gift was lovely, excellent quality and would definitely recommend and use again.”
Farrar & Tanner 5 star review on 13th June 2022
Helpful Report
Posted 1 year ago
5
Sophie Grimes
Sophie Grimes
Verified Buyer
“Very good quality products & fast delivery.”
Farrar & Tanner 5 star review on 11th June 2022
Helpful Report
Posted 1 year ago
5
Emma Pierce
Emma Pierce
Verified Buyer
“Bought as a 30th present, absolutely over the moon great quality and a beautiful piece of work, highly recommend”
Farrar & Tanner 5 star review on 18th May 2022
Helpful Report
Posted 2 years ago
5
John Webb
John Webb
Verified Buyer
“They make good things and it’s very smart. Good service - no complaints”
Farrar & Tanner 5 star review on 18th May 2022
Helpful Report
Posted 2 years ago
5
Michelle Dodds
Michelle Dodds
Verified Buyer
“Quite literally the most beautiful wedding gift for my brother and wife. We love it and they love it too. Fast service and excellent communication and already recommended to friends. Thank you!”
Farrar & Tanner 5 star review on 18th May 2022
Helpful Report
Posted 2 years ago
5
Adrian Jones
Adrian Jones
Verified Buyer
“Used them for years”
Farrar & Tanner 5 star review on 25th April 2022
Helpful Report
Posted 2 years ago
5
Sarah Heaver
Sarah Heaver
Verified Buyer
“The cuff links I ordered are absolutely gorgeous. They are for my sons we”
Farrar & Tanner 5 star review on 15th April 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Website was clear, correspondence also clear, delivery was quick, well wrapped. Very pleased.”
Farrar & Tanner 5 star review on 6th April 2022
Helpful Report
Posted 2 years ago
3
Carla Shire
Carla Shire
Verified Buyer
“Good quality axe for sure however the writing on the engraved handle was much smaller than I was expecting (the brand name is much bigger!) and the case had a faulty popper so can’t stay closed. Emailed the day it was received but a week later I have still not received a response.”
Farrar & Tanner 3 star review on 24th February 2022
Helpful Report
Posted 2 years ago
1
Jason
Jason
Verified Buyer
“Item arrived in damaged presentation box , was promised replacement presentation next day which never arrived . This was a gift for my father which was completely ruined by the lack of attention by Farr at & tanner and their trusted courier . Was given a 50% discount which to be honest did little to improve the whole experience . Promise the world but do not deliver - literally.0”
Farrar & Tanner 1 star review on 15th February 2022
Helpful Report
Posted 2 years ago
Hi Jason, i know we were unable to get a replacement box out to you in time for the one that was damaged in transit but as the glass had remained intact the partial refund was to accommodate the damage to the presentation box. We generally do have very good feedback on our next day service, unfortunately every once in a while there may be a problem, which we do our best to resolve. i hope the gift was enjoyed despite the crumpled edge to the box. Best wishes, Jude
Posted 2 years ago
1
Alice Nicholl
Alice Nicholl
Verified Buyer
“Hello Disappointingly I have discovered that the Christmas gift I ordered from your selves was opened on Christmas day by my mother and it has arrived in the wrong style and wrong size... I have attached images below for your reference.... It is particularly disappointing when I paid extra for gift wrapping as well.”
Farrar & Tanner 1 star review on 28th December 2021
Helpful Report
Posted 2 years ago
3
Mary McCausland
Mary McCausland
Verified Buyer
“I was disappointed to receive the product in a torn box. There were 4 tears, 2 were sellotaped. I realise it was reduced in price but didn’t expect the poor packaging.”
Farrar & Tanner 3 star review on 26th December 2021
Helpful Report
Posted 2 years ago
5
Jacqueline
Jacqueline
Verified Buyer
“The cufflinks I brought for my son as a Christmas present. The quality of these are lovely. In a beautiful gift box. Packaging was good and was sent promptly with a tracking number. My own experience was very good and will definitely be using this company again.”
Farrar & Tanner 5 star review on 23rd December 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered glass tumbler with etched rim. Beautiful product and beautifully packaged. Very quick and efficient delivery.”
Farrar & Tanner 5 star review on 6th December 2021
Helpful Report
Posted 2 years ago
Farrar & Tanner is rated 4.8 based on 5,917 reviews
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