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Express Bi-Folds Direct Reviews

4.8 Rating 155 Reviews
96 %
of reviewers recommend Express Bi-Folds Direct
4.8
Based on 155 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Express Bi-Folds Direct Reviews
Express Bi-Folds Direct 5 star review on 12th June 2024
Robert Szabo
Express Bi-Folds Direct 5 star review on 5th June 2024
Ned Krivosic
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Martin Helstern
Express Bi-Folds Direct 5 star review on 9th May 2024
Graeme Lee
36
Anonymous
Anonymous  // 01/01/2019
A great company to deal with. When I placed the order, I needed the bi-folds delivered on a specific day to coordinate with when our builders would be onsite to receive and install them. My plans changed and I needed the delivery to be a day later - this was no problem and the guys immediately tweaked the order. Everything arrived when I needed it to. I haven't tried the doors yet as our lounge is still a bit of a building site but they look great.
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Posted 2 years ago
The doors are of a fantastic finish, really impressed with them ALthough the first driver didn’t help us the second driver on a re- delivery was so helpful and nothing was too much for him - a true credit to the company 👍🏽
Express Bi-Folds Direct 5 star review on 16th November 2022
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Posted 2 years ago
Great service, fast turnaround and excellent customer service my delivery was delayed due to the M25 being closed by protesters but received the product the following day easy to install myself (with the help of Oakwood Garden Rooms you tube vids) I wouldn’t hesitate in using them again.
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Posted 2 years ago
The order from start to finish was a very smooth process. Delivery driver was very helpful in regards to knowledge of the door and how/where to store all parts. Very happy DIYer!
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Posted 2 years ago
Super quick delivery by a very nice driver. Doors are now installed and are looking fantastic! Thank you!
Express Bi-Folds Direct 5 star review on 16th November 2022
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Posted 2 years ago
Excellent quality doors, perfectly delivered when they said they would be and easy to follow installation instructions!
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Posted 2 years ago
The doors arrived on time and in perfect condition. The mechanisms seem to work flawlessly and we are extremely happy with the product. Would definitely recommend.
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Posted 2 years ago
The doors were recommended by Liam of Oakwood Garden Rooms and I chose these doors partly because of his recommendation but mainly because of his superb video - https://www.youtube.com/watch?v=vSAW5r5rQsg. I couldn't have fitted them as a first-time door-fitting-DIYer without this video as the instructions that came with the doors wouldn't have been enough and were not particularly related to the garden room pre-fabricated doors that I bought where the doors are set on the OSB board floor. I contacted the help desk on several occasions and the staff were very helpful. I think it would be worth making clear that it is the small orange label, rather than the large white label, that goes on the inside. I didn't see the orange label initially - I am 75 and perhaps my eyesight is not the best! I didn't have to do any adjustments as the doors fitted perfectly. I am delighted with the finished fitting; the doors look great, glide effotlessly - they passed the one-finger opening test! - and I would recommend them.
Express Bi-Folds Direct 5 star review on 27th October 2022
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Posted 2 years ago
Great delivery time, great quality doors, great warranty, fitted them with no problems Thanks
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Posted 2 years ago
The ordering process was simple, I called to be sure about everything and they were really helpful. It was delivered on time and I was helped get it off the van. The in-glass blinds look lovely. Unfortunately, the steel delivery was not on time so it's not been installed yet. I'm really looking forward to seeing it in situ.
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Posted 2 years ago
Bifolds arrived in 2 days! Delivery driver was really nice and helped me move the doors into back garden. Fitting the doors was exceptionally easy, they work prefectly and look amazing on my almost complete garden room. The quality is second to non. They're so well built and sturdy. I would 100% buy from Express again!
Express Bi-Folds Direct 5 star review on 12th October 2022
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Posted 2 years ago
Brilliant service - came on time and no problems whatsoever. Quality of door is 10/10. Easy instructions. Will definitely buying again. Well done 👍🏻 Mr Parker
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Posted 2 years ago
Great service, and delivery on time, very please with the bifold doors,
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Posted 2 years ago
Ordered my Bi Folds Friday evening took delivery the following Wednesday the driver was very helpful which was great because I was suffering with a bad back product very high spec Will definitely use again thanks 😊
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Posted 2 years ago
Nice easy sales process and delivery of bifolds doors with easy to follow instructions and accessories to fit the doors. Happy with the product and service.
Express Bi-Folds Direct 5 star review on 15th September 2022
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Posted 2 years ago
Great price and customer service
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Posted 2 years ago
Ordered bifold 3 panel anthr' grey, a very quick delivery and delivery driver was very helpful, pre called prior to arriving . All goods well packed and protected, all damage free. Got them pre made and hung, was all so simple to instal quickly as sizing was precise. All fitting and working perfectly. Would advise to have a basic knowledge of what your doing rather than first time DIY er. Got no complaints at all thanks so much.
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Posted 2 years ago
Order process was easy and smooth. Ian kept me up to date on my orders progress and was also able to change the delivery date when the first one wasn't suitable. The pre-built garden bifold doors I bought were top notch quality and they look amazing in my garden.
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Posted 2 years ago
Following the YouTube videos by Oakwood garden rooms, I went with Express bifolds, for my garden room self build , I wasn’t disappointed Service great, doors amazing, fitting instructions and Liams videos made them fit perfect! Would highly recommend, the only issue I had was watching the videos from Oakwood I assumed l the blinds where with the bifold and as the garden rooms section of the website didn’t have blind options I assumed they where standard, but a phone call and it was sorted and they would come later so I could fit the doors due to Linder turn around times.
Express Bi-Folds Direct 5 star review on 6th September 2022 Express Bi-Folds Direct 5 star review on 6th September 2022
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Posted 2 years ago
Ordered the XP10 pre made doors on a Monday and they were delivered on the Friday by a very helpful and courteous driver. Great communications and value for money bi folds which are fantastic.
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Posted 2 years ago
Express Bi-Folds Direct is rated 4.8 based on 155 reviews