EKM Reviews

Name: EKM
Address: EKM, Caxton Road Fulwood, Preston
Rating: 4.38

4.4 Rating 45 Reviews

84 %

of reviewers recommend EKM

Company Reviews

Metrics

Info

4.4

Based on 45 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About EKM:

Sell more with an online shop that never stops evolving.

With EKM’s unique Evolution Mode your online shop will continually evolve and be optimised free, forever. You’ll have everything you need to create your own online success.

Visit Website

Phone:

0333 004 03333

Email:

sales@ekm.com

Location:

EKM, Caxton Road Fulwood
Preston
PR2 9ZB

Write Your review

Tell us how EKM made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful and very polite 5 stars”

Helpful Report

Posted 4 years ago

“Excellent online shopping basket. Consistently good and straightforward to setup and use.”

Helpful Report

Posted 4 years ago

“EKM management and Staffs have been really a true professionals right from start of my project to finish and the follow up They have bees great support. It is a very caring company and I have been with them more than a year. Ali Demin. The Truffle shop”

Helpful Report

Posted 4 years ago

“Great team, very responsive and proactive”

Helpful Report

Posted 4 years ago

“We have been using EKM for a number of years and have found them easy to build and always available to help. I would recommend EKM”

Helpful Report

Posted 4 years ago

“Easy to set up a web presence. Plenty of support if needed. Respond to communication very quickly.”

Helpful Report

Posted 4 years ago

“EKM have hosted our website since 2011 and we have to say that in that time we have been extremely pleased with all aspects of the experience. Whenever we have had a problem, we have been able to get through to the UK call centre and get immediate knowledgeable help. Our website was originally set up by a friend who is a website designer but after a few years it started to look a little dated and this is where the Evolution mode team stepped in and created a wonderful, new look, responsive website for us. The company are on the ball and are constantly striving to be ahead of the game and although we are a micro business we have always been given the impression that we matter to them. We have been very impressed with EKM and have found them to be a very positive, genuine, customer focused company.”

Helpful Report

Posted 4 years ago

“Great business :)”

Helpful Report

Posted 4 years ago

“Super customer service TONY RUSHE has helped me out so much over the last few day I can’t thank him enough he’s done me a massive favour with starting up with ekm and I owe him big time definitely going to open more up with ekm”

Helpful Report

Posted 4 years ago

“I had a problem with my EKM site and was very worked up. They lady who dealt with me was very calm and patient and sorted it out. Even though I didn’t have some of the information she wanted as I’m on holiday. After she had solved it I mentioned another problem was going off to sort out. She actually solved too. Great stuff.”

Helpful Report

Posted 4 years ago

“EKM provide an excellent, competitive product with amazing customer service. They care about their customers and it shows.”

Helpful Report

Posted 4 years ago

“We are a new customer of EKM expanding our business into the eCommerce world! So far the experience with EKM has been first class. We are in the early stages of creating our shop but the process has been clear and easy to follow. Having friendly people at the end of the phone with the ability to screen share your PC to help tweek and adjust your work is perfect. Looking forward to building our shop, and then benefiting from their experience to help us work towards our goals.”

Helpful Report

Posted 4 years ago

“There is a lot to be said for good customer service, but EKM take it one step further, delivering a first rate service. Having come from another eCommerce system that was extremely complicated and definitely not user-friendly, to an incredibly intuitive system - one that almost seems to have been designed exactly for our company - it feels like a huge weight has been lifted. From our first touch point, Jack to our own Account Manager (and how great is that) Tom, I have been given the confidence to know our decision to move to EKM was the right one.”

Helpful Report

Posted 4 years ago

“Great service, amazing value for money and the support team are lovely and here in the UK.”

Helpful Report

Posted 5 years ago

“EKM have provided outstanding service for my business, the 24 hour UK support and the proactive advice that the Established plan provides has been invaluable.”

Helpful Report

Posted 7 years ago

“They have a guys that works ther called Marc who is ace!”

Helpful Report

Posted 7 years ago

EKM is rated 4.4 based on 45 reviews