“My insurance called out Ryan from Ecogem when my heating system developed a leak that was turning in to a flood. Ryan quickly understood the issue and went over and above to sort the issue. Thoroughly grateful, excellent job. Thanks Ryan.”
“Excellent customer service, contacted Des regarding replacement central heating radiators, he gave me a a fair price for the work, we agreed a time to do the work. He arrived on time, completed the work to a high standard, the bungalow is a lot warmer now, Thank you Des & Ellis”
“EcoGem recently fitted my new boiler…Fitted, up and running very quickly!
The young engineer “ Jordan “ is an absolute credit to your company ..very efficient, polite and a pleasure to have working in your home..he had to return to sort a slight problem with thermostat..all I can say is he went above and beyond to get us exactly what was best for our needs. You should be very proud of this young man he’s an absolute gem!! Thanks for first class service!”
“With rather old microbore pipe, our central heating was becoming a problem.
Ecogem sorted the whole system out without any fuss or mess and at a very fair price.
Special mention must be made of Jordan, the enineer, who left behind two very satisfied and happy pensioners!”
“It started with a leaking toilet flush & stuck gate valve. Eventually I changed a diaphragm which made matters worse. My insurance company called out Ecogem & what a great experience. I thought they were only going to replace the isolating valve but no a new flush was also fitted all with no mess. To say we were impressed would be an understatement”
“Ryan visited our property and was amazing, diagnosed the issue in minutes and was on the phone trying to locate a spare part near us so he could fix it in day.. 35 minutes later and one new Fan we were back on a working.. heating was lovely”
“Eco Gem arrived to assess and deal with a problem which we had struggled to get solved by other providers. Ryan not only solved the problem but stayed long enough to make absolutely sure it was all ok. Not only that but we then got a follow up call to make sure it was sorted. Ryan was brilliant as it was not a simple issue but he saw it through with patience and good humour. We were so impressed with him and would definitely recommend Eco Gem on the basis of this visit.”
“Excellent service, both during the initial boiler inspection and the new boiler installation. Great communication, trustworthy and reliable. Thank you.”
“EcoGem were great to deal with. We had a quick response time, they arrived when they said they would, fixed our problem and the engineers were efficient and friendly. Have already recommended them to a neighbour. Would definitely use them again.”
“Ecogem did a great job of replacing the boiler and hot water system in my elderly mother's house. Not an easy task in a 1930's property with lots of old plumbing! Very tidy and well engineered job that took three days. A minor problem with a defective new pump was swiftly resolved. I would happily use them again, they are a good team.”
“We recently had a new boiler installed in our property by Noel.
I confirm that we are very happy with the outcome and the work he has done. He is extremely hardworking, honest, reliable and dedicated to his work. I consider him to be a very valuable member of, and credit to your company who consistently achieved good results and delivers all the tasks and expectations.
Mr. Agravat
07 November 2020”
“Good guys, first company to be honest, always used to need a new boiler. Very knowledgable around the whole gas issues. Fixed our fire in less than 5 mins.”
