DMW Property Services Reviews

Name: DMW Property Services
Address: 826 Woodborough RoadMapperleyNottingham, Nottingham
Rating: 4.77

4.8 Rating 84 Reviews

95 %

of reviewers recommend DMW Property Services

Company Reviews

Metrics

Info

4.8

Based on 84 reviews


Customer Service
Communication Channels	Telephone, Email

About DMW Property Services:

DMW Property Services are an independent Estate and Lettings based in the Mapperley are of Nottingham, servicing Mapperley, Arnold, Gedling, Carlton, Netherfield, Nottingham and surrounding areas.

We offer very competitive fees whilst providing a comprehensive selling and lettings service.

Visit Website

Write Your review

Tell us how DMW Property Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rented a property from them once we told them we were leaving they couldn't get rid of us quick enough. Didn't give us time to move out before they were at the door wanting to do a final check. Dan was rude to us and his behaviour was unprofessional.”

Helpful Report

“We would not recommend DMW to manage your property due to the tenant they recommend. It transpires she gave false documents to get the tenancy in which it cost us thousands in lost rent and damage to the property court fees and bailiffs. We strongly recommend you stay away from this agent”

Helpful Report

Thank you for your review. Can I please clarify that we did reference the tenant correctly. I.D was taken. Proof of address was taken and a credit check carried out. The tenant committed fraud with the information she gave, however the information provided to us was proven to be legitimate including a fraudulently obtained DVLA driving license and official documentation for proof of address. I am disappointed that you are apportioning blame on us as your agent when no-one could have foreseen that the documentation provided was fraudulent. We also supported you throughout the whole eviction process, provided you the solicitors to carry out the eviction, continued to carry out quarterly inspections, spoke to you every week on the phone and dealt with all maintenance for no charge for the last 6 months of the tenancy. Your blame should be laid at the tenants door not ours. As was clearly explained to you prior to letting the property there is always a risk associated with tenants and as an agency we try and minimise that risk. We cannot totally remove this risk. We are very disappointed that you feel that should give us a bad review rather than taking your frustration out on the tenant that has caused us both a lot of issues.

“Absolute disgrace of a company, our ceiling is ruined from a leak in one of their properties & we’ve been trying to get it repaired since summer 2020. Numerous phone calls, empty promises & not turning up when scheduled to do the job. My partner is disabled & this has caused us so much stress & upset. It’s the worst company I have ever dealt with, I don’t know how they sleep at night.”

Helpful Report

“It was impossible to arrange a viewing or obtain any information on a plot of land they were marketing in Gedling . I called on 4 separate occasions and each time was told that only Dan had any detailed knowledge of the land and , despite promises from Whitney , he never returned my calls . A colleague of mine had a similar experience , although he did manage to progress to the booking a viewing appointment stage . Sadly this appointment was cancelled by DMW and no alternative offered . They replied to my colleague's e-mail advising him to take a look at the property on his own , not a progressive suggestion for a piece of land fenced off for security ( and next to a neighbouring house ) . Overall a pathetic level of customer service !”

Helpful Report

DMW Property Services is rated 4.8 based on 84 reviews