Djanddiscostuff.com Reviews

Name: Djanddiscostuff.com
Address: 65 Stockton Road Darlington County Durham DL1 2RZ, County Durham
Rating: 4.90

4.9 Rating 1,495 Reviews

98 %

of reviewers recommend Djanddiscostuff.com

4.9

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01325 480507

Location:

65 Stockton Road Darlington County Durham DL1 2RZ
County Durham
DL1 2RZ

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Djanddiscostuff.com 5 star review on 19th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received excellent service from this company. The Lights are fantastic for the money I Will definitley buy from them again Alan (Mobile DJ Warwickshire)”

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Posted 2 years ago

“Ordered a set of touring gravity lighting stands, upon arrival, the base plates were quite badly damaged, not just with scratches quite bad scuffs that were obviously touched up with some kind of paint/marker pen. After phoning up and explaining the situation I was told as they were touring stands, it should be acceptable to receive them in this condition as they are designed to have heavy use and having defects on the delivery was pretty standard. My opinion personally is, if you order something brand-new it should be in brand-new condition. Apart from this, the attitude of the guy on the phone and just seemed quite negative and he had a “why are you moaning” attitude? On requesting a replacement I was told this couldn’t happen. The only option was a small amount of refund that didn’t really resolve my problem, Would I purchase from here again? probably not!!”

Helpful Report

Posted 2 years ago

Hi Craig, i am sorry to read this review. And we did offer £39 discount per stand on a £189 each stand. Which you did accept and we have done. We also offered to collect the stands and refund them. The reason we felt swapping for new ones we not a good idea, was we could not guarantee they would arrive with 100% no marks. Lighting stands are not manufactured to a floorless paint job, sadly. So we were concerned that we could send more and they may have marks. Hence we offered you a discount or refund. We never said the item was not marked as it clearly is and we thought we had dealt with the matter very quickly. As for the person you spoke to on phone, I am sorry you did not like my service. I am the MD of this company and look after every single sale and customer service issue. Was I disappointed? yes I was disappointed the item was not to your expectation. This may come over on the phone for which I am sorry. But I believe I dealt with the matter quickly and resolved the issue. If you had not accepted the 20% discount I would of had to collect and refund which I did offer. I am sorry you feel we have let you down. Best regards Mike

Posted 2 years ago

“Great quality product and value for money. Great communication with the online dispatch...highly recommended and I will use again.”

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Posted 2 years ago

“Ordered lights on Wednesday in the evening and they were delivered by Friday afternoon! When I had to contact the company with a query they were quick and professional in response. Already used them again!”

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Posted 2 years ago

“If Carlsberg did DJ and disco stuff!!!! Best and most helpful DJ shop in the country, only place I go to.”

Djanddiscostuff.com 5 star review on 20th January 2023

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Posted 2 years ago

“Good service fast delivery”

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Posted 2 years ago

“Great service from Djandstuff, not so good from DPD. Box heavily damaged, metal work slightly bent.”

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Posted 2 years ago

“I travelled down to Phase One in Sunderland for an emergency purchase of a snow machine. I phoned Mike and said I was coming. When I arrived it was ready for me and worked perfectly. I ended up buying a few other bits and pieces. Mike was very friendly and helpful and it was nice to finally meet him!”

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Posted 2 years ago

“Ordered as Christmas gift for my Son, so not been seen or used yet. Arrived quickly in well protected packaging”

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Posted 2 years ago

“The company owner Mike, is superb and has exceptional Knowledge in all he stocks! I've had a great customer service experience on many occasions whilst shopping here. Very well priced high end equipment and accessories for all your Dj'n needs”

Djanddiscostuff.com 5 star review on 19th December 2022

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Posted 3 years ago

“Great service Mick very helpful great customer service and would recommend this shop for all your DJ products keep up the good work”

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Posted 3 years ago

“Quality cables. Excellent service Once again Phase one simply the best”

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Posted 3 years ago

“Mike is absolutely fantastic and knows his stuff, and of course what I bought was everything I needed and more.”

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Posted 3 years ago

“Great service as ever, thanks Mike”

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Posted 3 years ago

“The communication was first class between myself and the guys at PhaseOne! My lights arrived both promptly and safely! I couldn't be happier! Thanks Guys!”

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Posted 3 years ago

“Top quality would highly recommend and fast delivery. ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Lovely company to deal with! They very kindly sent me another item after an issue with the courier (which was out of their control). Kind and friendly customer service. Very impressed.”

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Posted 3 years ago

“Great customer service, friendly and helpful staff, would definitely buy again! I was after a specific piece of DJ equipment and came across it on the website as part of a combo deal. Unfortunately, there was an issue with processing my payment, and although there was limited stock, the staff reassured me that they would reserve it while they looked into the problem. Finally, when payment went through, it was shipped ASAP and I got it next day! The staff went above and beyond and I can't thank them enough for keeping me updated along the way. Excellent customer experience!”

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Posted 3 years ago

“Great, speedy service. Thanks!”

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Posted 3 years ago

“Quick and fast delivery on the 16amp needed. Even provided heat shrink on the cable which was a great surprise, will be using again!”

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Posted 3 years ago

Djanddiscostuff.com is rated 4.9 based on 1,495 reviews