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Djanddiscostuff.com Reviews

4.9 Rating 1,566 Reviews
98 %
of reviewers recommend Djanddiscostuff.com
4.9
Based on 1,566 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Djanddiscostuff.com Reviews
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Phone:

01325 480507

Location:

65 Stockton Road Darlington County Durham DL1 2RZ
County Durham
DL1 2RZ

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Anonymous
Anonymous  // 01/01/2019
The cdj stand item arrived severely damaged, I called to get a replacement sent asap and arrange a courier to collect Monday and was told they were too busy and call back some other time. I purchased elsewhere after that and told them to send a courier label or arrange a day to collect the item as its waiting to be returned and as yet its still sat here awaiting return with no courier booking forthcoming. It will be escalated to a claim this weekend
Helpful Report
Posted 8 years ago
We are very sorry the item arrived damaged from time to time parcels can arrive damaged when using a courier. When you called on Saturday, it was very busy in our store and like we have explained in few emails that you have not replied to, our 14 year saturday boy did answer the phone, he is just new and he did not have the knowledge to be able to advise you , so he asked for your number to call you back on, so a more experienced member of staff could call back and help. We have explained this in several emails and we have also tried to call you to resolve the matter . Again we have tried at every point to help and we have arranged for the item to be collected and replaced or refunded , no quibble , it needs to be sorted and to resolve something quickly and efficiently , communication is key and we have tried. Once again i am sorry the item has been delivered damaged , but at no point have we said we would not help, in fact the opposite, we really just want to collect item and refund . Customer service is 100% the number 1 priority to us and our customers . I am sorry you feel we have let you down. Best regards Mike @ Phase One
Posted 8 years ago
The shop owner was very helpful with advice before I bought the mixer, there was no sales pressure just made to feel welcome. So a week later I bought the mixer, great comms through out delivery, will definitely use these again.
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Posted 8 years ago
Amazing service. Always there to help and always looks after his customers
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Posted 8 years ago
From order, shipping to next day delivery - 100% satisfaction. as for the microphone - sheer bliss!!!! RECOMMENDED RETAILER!!!!!!!
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Posted 8 years ago
An excellent product which was delivered promptly.
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Posted 8 years ago
Great product, very happy. Excellent communication from seller. Thank you :)
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Posted 8 years ago
by aventually getting my light to me
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Posted 8 years ago
Priced matched 2x Rcf speakers from another store online. Threw in 2 power cables for free and got it all the next day! I wouldn't use anyone else for my gear. Being a professional dj and knowing i can get help on the phone and next day delivery is awesome. 5 stars all the way
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Posted 8 years ago
Usual great service and value for money from Phase One
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Posted 8 years ago
Great service as always from the retailer of the year
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Posted 8 years ago
Good videos on the product, great service with prompt delivery
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Posted 8 years ago
They make good videos for you tube with a complete and honest review of the equipment. This make buying from them a breeze
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Posted 8 years ago
class and good
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Posted 8 years ago
Prompt shipping, items as described and no damage. Only fault was the packaging, quite ridiculous amount of rubbish stuffed into an oversized box in relation to the ordered items. Almost seems as if they are trying to save on waste disposal by stuffing it all into boxes for delivery. I don't usually leave reviews but had to mention something about this, looks really unprofessional and the last thing I want to do is dispose of needless excess rubbish.
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Posted 8 years ago
From order to delivery in less than 24 hours. Excellent service, as always!
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Posted 8 years ago
Great prices, great service, easy to deal with. Love these guys.
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Posted 8 years ago
Prompt service and good communication.
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Posted 8 years ago
Purchased the new ADJ DMX Bridge Great product for use of my moving heads very easy to use also you can find tutorials on the nets Big thanks to Mike and the staff
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Posted 8 years ago
Helpful and Friendly staff. Knew what I wanted before I did!!
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Posted 8 years ago
Ordered a speaker bundle with speakers, stands, and cables. All arrived promptly and exactly as described. Great value for money and customer service.
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Posted 8 years ago
Djanddiscostuff.com is rated 4.9 based on 1,566 reviews