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Dick's Climbing Reviews

4.9 Rating 1,777 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,777 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Quick delivery, good stock. Happy
Helpful Report
Posted 5 years ago
Great service and excellent advice from people who climb.
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Posted 5 years ago
Eveithing was ok, fast reply
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Posted 5 years ago
Super speedy delivery!
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Posted 5 years ago
I ordered the wrong book initially and the staff were helpful and efficient at processing an exchange. Great service.
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Posted 5 years ago
Great price, great service... Why look any further :)
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Posted 5 years ago
Responded to questions promptly, and I received my delivery very quickly!
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Posted 5 years ago
Good range of products and a clean/clear website; orders quickly shipped.
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Posted 5 years ago
Very quick service. Excellent
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Posted 5 years ago
ordered something online and realised I needed to add something else. had a wonderful conversation with someone and a really well sorted. `happy customer
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Posted 5 years ago
Dicks Climbing is hands down one of the top online outdoor/climbing shops. Why?? They have incredible customer support. Any questions BOOM answered immediately. Your not waiting weeks for a response. Their service is wicked quick. Customer support fast, knowledgeable, and friendly. Climb on Steve
Helpful Report
Posted 5 years ago
Amazing service, couldn't be better 😁
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Posted 5 years ago
Always A1 for service. A great company
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Posted 5 years ago
Good price and swiftly received item.
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Posted 5 years ago
Good to work with
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Posted 5 years ago
Super service as always, thank you and hope to see you soon. Cheers Nick
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Posted 5 years ago
Fantastic customer service and excellent selection of equipment
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Posted 5 years ago
Amazing and prompt service as always
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Posted 5 years ago
Ordered Saturday, it was shipped Monday, I got it Tuesday! Impressed! I'm very happy with the service guys!
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Posted 5 years ago
Ordered a product from the website that said you had 10+ in stock, I then later received and email saying you didn’t have it and we’re not sure when you would get them. Although the refund was quick and communications were good was disappointed by the lack of goods.
Helpful Report
Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,777 reviews