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Dick's Climbing Reviews

4.9 Rating 1,778 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,778 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Always a good price and service from Dick’s
Helpful Report
Posted 6 years ago
Great prices fast delivery.
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Posted 6 years ago
Quick and efficient service and plenty of information on deliveries and back orders.
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Posted 6 years ago
friendly, efficient and good communicators
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Posted 6 years ago
Excellent service -- with phone call to clarify one item on order, and prompt delivery. Very nice rope (Dick's Climbing 9.8mm dry). I found this shop whilst looking for ice screws -- and will certainly come back for future orders. Thank you.
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Posted 6 years ago
Good quality product available to order online at the best price. Arrived as scheduled and in good condition ready to use. What's not to like!
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Posted 6 years ago
Simple to use website, payment process and quicker than expected delivery. All good thank you very much =)
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Posted 6 years ago
For the last ten years or so we have gone to Dicks climbing for equipment and advice. He still maintains that high level of service and friendliness. Our last purchase was made online (a first for us) and cannot fault the delivery times and how the items arrived. Still top notch!
Helpful Report
Posted 6 years ago
Very prompt service, everything we ordered was in stock.
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Posted 6 years ago
Absolutely no problem, international shipping to the Czech republic was a pleasant surprise. Definitely recommended!
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Posted 6 years ago
Fantastic service. Great stock, easy to use website and incredibly quick delivery.
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Posted 6 years ago
Fast prompt sale
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Posted 6 years ago
Delivered on time at a price that is great... will use again 👍🏻
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Posted 6 years ago
Its not the stores problem but DHL charged extra 10EUR for “warehouse services cost” without any prior notice when I rescheduled the shipment with a week. That’s really not a customer friendly behavior.
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Posted 6 years ago
Fast and excellent communication fast replies, fast shipping, 10+++
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Posted 6 years ago
Simple website, good prices, order arrived quickly and well packaged.
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Posted 6 years ago
Excellent service when buying a new climbing helmet
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Posted 6 years ago
Completely satisfied!
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Posted 6 years ago
Quick turnaround and high quality gear. Will use again
Helpful Report
Posted 6 years ago
Exactly what I ordered, came quickly.
Helpful Report
Posted 6 years ago
Dick's Climbing is rated 4.9 based on 1,778 reviews