Dew Products Reviews

Name: Dew Products
Address: Units 1 - 4, Block 7b Nobel Road,, Dundee
Rating: 4.72

4.7 Rating 363 Reviews

94 %

of reviewers recommend Dew Products

Company Reviews

Product Reviews

Metrics

4.7

Based on 363 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Dew Products 5 star review on 11th December 2023

Nicola Burdekin

Dew Products 5 star review on 2nd August 2021

John Chambers

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always previously been very happy with the product and service. However, I am not so happy with UPS, your chosen shipping company. I ordered on the the 29th November, and its still not arrived. I have repeatedly had last minute notifications that it would be delivered to my business address that morning 8.50 - 10.50am, eg the 4th of Dec at 8.30am. Even if I picked up my email that early (which I don't) I would not have been able to arrange to have someone there to get it at such short notice. Then, on the following day the 5th, I got an email at 10.20am to say it would arrive between 8.50 - 10.50am. So, it had either arrived before the email did, or in the following 30 minutes! On either of these occasions, it could have just been left with a neighbour or at reception. I had on the 4th clicked though on their email where it said 'change delivery' to see if I could leave a note to this effect, but it looked like I would have to set up an account with them, which required some eyebrow raising contractual agreements and waivers which I was nor prepared to sign. I tried again on the 5th and found there was a way to ask for the package to be delivered to reception, without creating an account, and did so, and received an email to confirm it was received. Its now the 11th, 12 days since I ordered, a week since I asked for it to be delivered to reception, no parcel, no further email re delivery, and I have completely run out of the product I had left.”

Helpful Report

Posted 4 months ago

“I bought a Dew air deodoriser spray bottle a couple of months ago and it's useless because the top doesn't fit properly - it's like a screw with stripped threads, in that no matter how much I turn it, it's never really tightened. The result is the bottle separates from the spray top and falls to the floor, spilling its contents everywhere. The only way to use it is literally to hold the top and bottom of the bottle together with both hands while spraying. Waste of money.”

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Posted 9 months ago

“Teeeibke service been waiting for my product for my cats eyes weeks now it still hasn’t arrived to date”

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Posted 11 months ago

“Havent received it yet :(”

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Posted 1 year ago

“I've not even received it!! So can't review sorry”

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Posted 1 year ago

“I bought the pet deoderiser. Don't waste your money buying this as it doesn't work. I used it on my dogs bed and also as in the air to get rid if a cooking smell. I know I didn't expect any smell from this but I wanted to.try it as wanted something all natural. I have continued with it to.na avail. Will keep on looking for something that does work. Sorry Dew company.”

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Posted 1 year ago

“cant tell if its any good as although debited the product still hasn't arrived and no information on where it is or when to expect. will not buy again.”

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Posted 1 year ago

“I am still awaiting the products to be delivered! Been a week now. Had to leave voicemail to you abd still had no contact.”

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Posted 1 year ago

“Have tried 4 times to 'clean' my oven, nothing happened left overnight still nothing!, Not happy”

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Posted 2 years ago

“No sign of my products- 12 days later, and I cant see where the delivery status is on the page I am directed too- it is just confirming my original order. I would appreciate some up to date info regarding my deliver status please. Thank you.”

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Posted 2 years ago

“I bought the wet no wipe product and in my opinion its just overpriced water, if you don't want to use wet wipes take a flannel and some water out with you, much more effective than spraying on this product which you have to use several sprays of to get tissue wet and even more if using a flannel, only for the tissue to fall apart when wiping anyway.”

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Posted 2 years ago

“I have emailed you The super clean does not clean”

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Posted 3 years ago

“Ordered our products on the 28th November but unfortunately they have still not arrived !!”

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Posted 3 years ago

Dew Products is rated 4.7 based on 363 reviews