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DENTAL DIRECT Reviews

4.7 Rating 7,390 Reviews

94 %

of reviewers recommend DENTAL DIRECT

Company Reviews

Product Reviews

About DENTAL DIRECT:

Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as:
interdental brushes
interspace brushes
toothbrushes
toothpaste
mouthwashes

Visit Website

Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

DENTAL DIRECT 5 star review on 8th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advised in #tock but three week delivery as not in stock”

Posted 3 years ago

“The service was reasonable given the C19 situation. Unfortunately the purchase wasn’t as I’d hoped. I made the purchase of Retainer Brite from reading previous reviews but in all honesty I didn’t get the results I had hoped for. All in all including postage I spent about £10 & didn’t get any better result than from using a £1.50 tube of Steradent tablets. Personally I would not recommend the product.”

Posted 3 years ago

“What it says on the box”

Posted 3 years ago

“Unfortunately one of the items was out of stock. As it was expected in a few days nothing happened. I received no order acknowledgement, no information about the delay - the only way I knew the order had been received was because PayPal had it showing on my account. Eventually I called and found out what had happened, but good customer service should not mean I have to do that. Prices very good, therefore 3 stars otherwise it would have been fewer.”

Posted 3 years ago

“There was a picking problem. Was sent the wrong product. Phoned and the right one was sent with a postage paid label to return the wrong one which I duly posted. I was satisfied that the mistake was well handled.”

Posted 3 years ago

“My only concern was not receiving an acknowledgement of my order. However, when I rang up to check whether my order had been received, a lovely gentleman apologised and confirmed my order had been dispatched. It duly arrived safe and sound.”

Posted 3 years ago

“Delivery not particularly immediate but acceptable, and goods as described.”

Posted 3 years ago

“No comment really. Service was what I expected”

Posted 3 years ago

“Very helpful if you have to ring the office”

Posted 3 years ago

“Haven't been able to go out so these were the next best thing but wouldn't be my first choice”

Posted 3 years ago

“🙏🏼 No comment”

Posted 3 years ago

“Recent order incorrectly priced and no reply to my email pointing this out. I appreciate things are a bit "different" at the moment, but customer service should always remain a high priority.”

Posted 3 years ago

“Sent me long-handled interdental brushes rather than short-handed version as requested.”

Posted 4 years ago

“The company did not deliver one item out of half a dozen as it was out of stock but did not say when it might be in stock. They did say that I had not been charged for it.”

Posted 4 years ago

“Ordered and pay for 7 items and only 2 were available. Maybe check you stock before putting them in your website?!”

Posted 4 years ago

“Issued a discount code but it does not work!!!”

Posted 4 years ago

“I am still waiting for my order. More than 20 days now”

Posted 4 years ago

“Whilst the product was exactly as advertised, there was a slight delay due to COVID-19. However, whilst this is understandable, it would have been better if the product journey could have been tracked so I could have known when it was going to arrive. The email notification of dispatch should have a tracking number as is provided by many internet retailers nowadays.”

Posted 4 years ago

“Products all good, it just took a very long time to arrive this time”

Posted 4 years ago

“The lower denture tape is better than paste, but the shape does not cover my denture and, secondly after about 7 to 8 hours it as useful as paste/ glue. Meanwhile, I will search for better if there is one out there!”

Posted 4 years ago

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DENTAL DIRECT is rated 4.7 based on 7,390 reviews