John Delany Motors Reviews

Name: John Delany Motors
Address: John Delany Motors,Wood Street,Stockport,Cheshire,, Stockport
Rating: 4.91

4.9 Rating 1,099 Reviews

98 %

of reviewers recommend John Delany Motors

Company Reviews

Metrics

Info

4.9

Based on 1,099 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Delany Motors:

John Delany Motors was established in 1980 and has grown to be the largest independent garage in Stockport. We service, repair and maintain any make or model of vehicle.

All of our technicians are fully skilled and highly trained and we take great care to ensure that every job we do, from a simple oil change to a major overhaul, is completed efficiently, economically and promptly.

Visit Website

Phone:

01614776266

Email:

marketing@delany-motors.co.uk

Location:

John Delany Motors,Wood Street,Stockport,Cheshire,
Stockport
SK3 0DF

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John Delany Motors 5 star review on 1st June 2023

Mr Alan Braithwaite

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always”

Helpful Report

(Stockport) -

“Left vehicle 9-30ish for MOT & Service and asked to await call when vehicle ready. Heard nothing by 4-30 so rang to see what was happening. Told vehicle just being taken in for service and would not be ready that day. An much earlier call by you not me would have helped reorganisation!!! Our grandson Harry Sidderley had a poor experience some months ago when picking up his vehicle so much so he does not bring his car to you anymore it upset him so much. It was his father who worked across the road at Audi for many years who introduced you to me many years ago and have been a regular ever since. Should I go back to Audi???”

Helpful Report

(Stockport) -

Hi Mr Pidgeon, Thank you for taking the time to send us your feedback. I can only apologise for the delay in getting the vehicle back to you and completely understand your frustration and the knock-on effect this will have had on your day. Unfortunately, after completing the MOT, we didn’t get started on your vehicles service until later in the day which I understand was not ideal for you. This should have been communicated to you earlier to allow you to plan your day. This has highlighted an issue in our system which we have since worked together to address. The system we now have in place means that this cannot and will not re-occur in the future. We offer our sincere apologies and hope that this will not affect our relationship moving forward. As a long-standing customer, we really do value your custom. With regards to your grandson’s issue, this is not something we were aware of and we are more than happy to discuss this with him further if he wishes. Kind Regards, Brittany Delany

“Had a couple of tyres fitted via Black Circles and new brake pads at the front. All done in a morning. Very professional from these guys as usual.”

Helpful Report

(Stockport) -

“Been usingJD Motors for a long time always friendly and helpful and get the job’s done. Highly recommended.”

Helpful Report

(Stockport) -

“Can’t complain at all, diagnosed the issue which I was told by another garage that the engine would need to be completely stripped and investigated, this wasn’t the case. Was kept in formed throughout and what the best option to take was as well as being able to fit in extra work on top. My go to garage now.”

Helpful Report

(Stockport) -

“Been a happy customer for some years Always go the extra mile Prices below Dealers”

Helpful Report

(Stockport) -

“Easy to book a service. Staff friendly and helpful. No hassle. Will be taking my wife's car for its service later in the year.”

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(Stockport) -

“All good, car completed on time and returned nice and clean.”

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(Stockport) -

“Always go above and beyond and give great advice. They aren’t pushy with upselling and will give you an honest appraisal of works that need doing”

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(Stockport) -

“The service I received from John Delaney‘s Motor’s was professional, diligent and outstanding I would recommend using again to anybody that asked Special mention to Matthew who helped me out of enormously, keeping me updated whilst I was away on holiday. Absolutely fantastic Garage would use it every time thank you very much, Stephen Robertson”

Helpful Report

(Stockport) -

“Brillaint from start to finish - can't fault the service and customer desk front facing !”

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(Stockport) -

“Quick and easy drop off for MOT, plus a bonus of it passing!”

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(Stockport) -

“Efficient and excellent service as always ! Thank you !”

Helpful Report

(Stockport) -

“Professional service, as always. Polite staff, honest conversations about the work required, 'going the extra mile' to check whether the vehicle model needed specific replacement, or not, at a certain mileage. Can't really ask for any more from a garage.”

Helpful Report

(Stockport) -

“I've used John Delany for more than ten years and the service has been incredible over that time. There is a high standard of work and any issues have been solved quickly with a focus on serving their customers to full satisfaction. Thank you Anthony and team!”

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(Stockport) -

“Excellent treatment by the team, fast and reliable garage!”

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(Stockport) -

“Excellent service I have my mot done here every year”

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(Stockport) -

“The best garage there is lovely helpful staff great service and they keep my car running explain exactly what is wrong and repair it quickly and efficiently”

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(Stockport) -

“Excellent service from start to finish and a very reasonable price too for a full service and MOT”

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(Stockport) -

“Excellent service.”

Helpful Report

(Stockport) -

John Delany Motors is rated 4.9 based on 1,099 reviews