John Delany Motors Reviews

Name: John Delany Motors
Address: John Delany Motors,Wood Street,Stockport,Cheshire,, Stockport
Rating: 4.91

4.9 Rating 1,113 Reviews

98 %

of reviewers recommend John Delany Motors

Company Reviews

Metrics

Info

4.9

Based on 1,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Delany Motors:

John Delany Motors was established in 1980 and has grown to be the largest independent garage in Stockport. We service, repair and maintain any make or model of vehicle.

All of our technicians are fully skilled and highly trained and we take great care to ensure that every job we do, from a simple oil change to a major overhaul, is completed efficiently, economically and promptly.

Visit Website

Phone:

01614776266

Email:

marketing@delany-motors.co.uk

Location:

John Delany Motors,Wood Street,Stockport,Cheshire,
Stockport
SK3 0DF

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John Delany Motors 5 star review on 1st June 2023

Mr Alan Braithwaite

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of many years for a reason, friendly helpful staff who take the time to explain what has been or needs doing at a fair price. More than happy to recomend.”

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(Stockport) -

“Excellent service all round,”

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(Stockport) -

“First time I have used this garage, they took on a job to find and fix an oil leak and flush out the coolant tank after yours truly had managed to pour oil into it, this work had been turned down by other local garages. They fixed both issues and I was advised of the costs after an intial inspection of the vehicle. The pricing was fair and I will be taking our other cars there for future work.”

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(Stockport) -

“The service is excellent and the work is always thorough. They never do anything unnecessary. I have no hesitation in recommending John Delany Motors.”

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(Stockport) -

“Booking was a very easy plesent t experience, Staff very friendly and professional, Car was ready when they said it would be , Would definitely recommend to a friend”

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(Stockport) -

“Great friendly staff. Car Ford focus in for MOT and due to a late finish at work kept the car secure overnight ready for collection next morning. Looking to book a service in the coming months”

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(Stockport) -

“Amazing service with Bev, Harriet and Matthew Ryder all were very lovely and efficient. Great teamwork and thank you so much for sorting my MOT out. Will be back with my service in the near future :)”

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(Stockport) -

“Been using your garage for years Excellent service & friendly staff Never had a problem”

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(Stockport) -

“Excellent service from staff. Very knowledgeable.”

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(Stockport) -

“Have used John Delaney for a number of years and wouldn't hesitate to recommend to others. Professional yet friendly and knowledgeable”

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(Stockport) -

“Excellent service when I took my van for an MOT & staff were super polite. I’ve been looking for a reliable trustworthy garage in Stockport & I’ll be sticking with them going forward.”

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(Stockport) -

“They provide a great service. However, they change the settings on my screen every time. Yesterday I it back as i had time. Interesting if it happens next time.”

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(Stockport) -

Hi Mr Denby, Thanks for taking the time to leave a review, we're pleased to hear that you're happy with the service. When the vehicle is in with us we use your instument cluster to re-set your service light but this shouldn't affect any of your previously stored settings. Next time you're in with the vehicle please mention this to us and we can take a look for you. Thanks agin, Brittany

“I have been using John Delaney for several years now, different types of cars but mainly Mercedes for servicing, MOT, repairs and diagnostics. All the staff are no short of excellent, friendly, great feedback and advice. I have also used John Delaney for tyres via Black Circles - again, excellent !! The prices are cheaper than main dealership, but dare I say the quality of workmanship is equal to, if not better !!”

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(Stockport) -

“All the staff were very friendly and professional service. Would highly recommend and definitely use again.”

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(Stockport) -

“Great service as always”

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(Stockport) -

“Left vehicle 9-30ish for MOT & Service and asked to await call when vehicle ready. Heard nothing by 4-30 so rang to see what was happening. Told vehicle just being taken in for service and would not be ready that day. An much earlier call by you not me would have helped reorganisation!!! Our grandson Harry Sidderley had a poor experience some months ago when picking up his vehicle so much so he does not bring his car to you anymore it upset him so much. It was his father who worked across the road at Audi for many years who introduced you to me many years ago and have been a regular ever since. Should I go back to Audi???”

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(Stockport) -

Hi Mr Pidgeon, Thank you for taking the time to send us your feedback. I can only apologise for the delay in getting the vehicle back to you and completely understand your frustration and the knock-on effect this will have had on your day. Unfortunately, after completing the MOT, we didn’t get started on your vehicles service until later in the day which I understand was not ideal for you. This should have been communicated to you earlier to allow you to plan your day. This has highlighted an issue in our system which we have since worked together to address. The system we now have in place means that this cannot and will not re-occur in the future. We offer our sincere apologies and hope that this will not affect our relationship moving forward. As a long-standing customer, we really do value your custom. With regards to your grandson’s issue, this is not something we were aware of and we are more than happy to discuss this with him further if he wishes. Kind Regards, Brittany Delany

“Had a couple of tyres fitted via Black Circles and new brake pads at the front. All done in a morning. Very professional from these guys as usual.”

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(Stockport) -

“Been usingJD Motors for a long time always friendly and helpful and get the job’s done. Highly recommended.”

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(Stockport) -

“Can’t complain at all, diagnosed the issue which I was told by another garage that the engine would need to be completely stripped and investigated, this wasn’t the case. Was kept in formed throughout and what the best option to take was as well as being able to fit in extra work on top. My go to garage now.”

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(Stockport) -

“Been a happy customer for some years Always go the extra mile Prices below Dealers”

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(Stockport) -

John Delany Motors is rated 4.9 based on 1,113 reviews