Debt Solvo Reviews

Name: Debt Solvo
Rating: 4.86

4.9 Rating 1,249 Reviews

97 %

of reviewers recommend Debt Solvo

Company Reviews

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4.9

Based on 1,249 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Debt Solvo:

We are a North West firm of Licensed Insolvency Practitioners based in Manchester providing industry leading, nationwide advice and services to businesses and individuals that may be facing financial and operational problems.

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Debt Solvo 5 star review on 24th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt really supported at the beginning until the decision was made on how to deal with my finances. After that it went from someone blowing up my phone with calls day in day out to no response and no help when I needed it the most. One of my fines was promised to be covered by the IVA and I was told by my financial advisor they would personally ring them to get this added on so it didn’t affect my new job but this wasn’t done twice and resulted in my new job having to add it onto my payslip. Really disappointed with how quickly the attitude and support changed as soon as I accepted my IVA. Wouldn’t recommend to anyone I know struggling with finances. Felt like just another customer they couldn’t wait to pass on to another company so they can get their commission.”

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Posted 1 year ago

“Don't keep you updated with what is going on once submitted approval forms off and don't keep to the structure of what is affordable and fighting corner against creditors and allowing them to gain more than what you ccna afford.”

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Posted 1 year ago

“I haven’t received any updates on how the progress has been made. I keep getting calls from creditors so I am very concerned that the agreements are not in place.”

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Posted 1 year ago

“Still waitting for my Iva two be sorted out and haven’t heard anything from anyone about it”

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Posted 2 years ago

Hi Sheryl, I have looked into this for you and firstly I apologies if you feel you haven't been kept up to date. I have looked into this and this was a particularly complex case, where there was a delay in documentation that we had requested. I know this was a stressful time for you and I'm sure you just wanted a conclusion quickly. However we have to be as thorough as possible in order to satisfy the creditors to get your application approved. This is now resolved and if you have any query's please don't hesitate to contact us. Daniel is working on your case and your advisor matt is always here for you on 01616949955. Kind Regards Hannah Molyneaux Personal Insolvency Accounts

Posted 2 years ago

“The lack of aftercare explaining how things were going. Then the very limited response when they were called was poor. I hope the work is being done by Foris as I’m yet to be updated properly.”

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Posted 2 years ago

“Ok !!!!!!!!!!!!!!!”

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Posted 3 years ago

“Not answering any emails at all”

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Posted 3 years ago

Hi John, Good to speak to you today regarding this issue. As discussed over the telephone, the individual you was trying to contact has been out of the office due to sickness. I have arranged the call for you today at 3.15pm. Kind Regards Matt

Posted 3 years ago

“Very difficult to gets things sorted - communication poor do not read e-mails - had to get a manager involved so things could be sorted !”

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Posted 3 years ago

Hi Tracy Thank you for your feedback. Our Customers satisfaction is of the upmost importance to us. We will investigate this matter further and provide some further feedback personally. I am glad that at least that there was a successful end result and I hope you feel much better. Kind Regards Matt Kay Director

Posted 3 years ago

Debt Solvo is rated 4.9 based on 1,249 reviews