Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.09

4.1 Rating 1,859 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,859 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff on the ball”

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Posted 3 years ago

“Good deals and easy to arrange”

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Posted 3 years ago

“it's my first year car insurance with them and they have given cheaper quote than my previous insurance company, so i am happy to do insurance with Debenhams”

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Posted 3 years ago

“I just got car insurance. Good price and good online service. Thanks.”

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Posted 3 years ago

“Couldn't get through on confused.com but debenhams gave me the best cheapest quote as first time driver rang them directly and they still gave me the same quote good service nice and easy”

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Posted 3 years ago

“My car insurance was extremely quick and easy to purchase with Debenhams. It was the best quote I received after searching and it including all of the necessary elements. The format of the account could be slightly better to clearly show the policy documents, but I quickly received all of the relevant information.”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“Easy to renew , good price .”

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Posted 3 years ago

“Really simplistic service. All done online without even needing to contact anyone. Documentation takes a little bit long to come through and the online portal is not working nearly 48 hours after taking out the policy. Pricing seems to be the cheapest I’ve found amongst the comparison websites.”

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Posted 3 years ago

“Great service, second to none. The quote was reasonable and better than anything on the market and the service fantastic”

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Posted 3 years ago

“Yes Debenhams car insurance made me happy by serving good services and cheapest car insurance prise. I could not understand different between is driving licence and driving licence summery, I was very confused and worried about my policy, but when I spoken to the customer services, then l understand clearly, rest of them are very easy and good. I am happy with the Debenhams car insurance policy, which I purchased. thanks”

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Posted 3 years ago

“very helpful friendly staff, ive just renewed my insurance on a different car prices not changed that much, would definitely recommend”

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Posted 3 years ago

“Great price great help throughout changing car over scrapped a lot of funds as I was struggling stay safe”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Ok first year but doubled for second year, with an extra years no claims you’d think it would be cheaper !”

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Posted 3 years ago

“Price decreases every year and easy to use customer services 1 problem web site needs updating”

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Posted 3 years ago

“Second year with Debenhams and and everything has always gone smoothly. They have always kept me up to date on changes throughout the pandemic which has been great.”

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Posted 3 years ago

“Its my first year with debenhams car insurance, the initial set up was simple and easy all my documents were delivered when they should have been, so far I am impressed as its all been straight forward, and I've had no worries or stress insuring my car.”

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Posted 3 years ago

“Nice people to deal with”

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Posted 3 years ago

“I couldn't give 5 star because, when i got a higher car, i couldn't switch from my old insurance. I had to get a complete new one. Apart from that, they are very good which is why i have been with them for three years now. They use their broker to find me the cheapest insurance. Will definitely recommend them.”

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Posted 3 years ago

Debenhams Car Insurance is rated 4.1 based on 1,859 reviews