Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.08

4.1 Rating 1,860 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Documents Delivered On-time	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help from some of the staff regarding my new car insurance policy. Would definitely recommend Debenhams to friends and family. Paul Glasgow”

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Posted 6 years ago

“Great service and a quick reaction to get me moving”

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Posted 6 years ago

“I have just renewed my car insurance & Debenham was the cheapest. It was so easy to transfer over and I had no problems at all.”

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Posted 6 years ago

“Very helpful thanks”

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Posted 6 years ago

“I am happy with the customer service so far and I have not had to claim for anything yet.”

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Posted 6 years ago

“Quick application and good service”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Overall a very good service. Cheaper than else where and the online portal works perfect. The only thing which makes me deduct a star is that every time you change the details or a car you have to pay £35 if the change is done through online portal or £50 if you do it through the phone. Most of the online companies don't charge for these changes. But overall a good name to relate to.”

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Posted 6 years ago

“Quick and easy to apply wi fair prices”

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Posted 6 years ago

“Recently purchased my car insurance from Debenhams finance, send me my policy docuemnts via email which was very convenient for me, so far quite happy with the service.”

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Posted 6 years ago

“Competitive rate for new user, easy to complete process”

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Posted 6 years ago

“Reassuringly robust and professional service.”

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Posted 6 years ago

“Brilliant customer service and fantastic price. Received all my documents very quickly, Also explained clearly in email how to use online portal etc and how to get in contact. Over all very happy with Debenhams!”

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Posted 6 years ago

“Decent price would recommend”

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Posted 6 years ago

“A great online service easy and user friendly”

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Posted 6 years ago

“Best deal to be offered to me, friendly e-mails received and all my documents were quickly available to me”

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Posted 6 years ago

“Great Service whilst only just joined. Had an adjustment done and advisor very helpful in assisting”

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Posted 6 years ago

“Good price”

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Posted 6 years ago

“Very easy to use website and customer portal. Friendly and understanding customer service staff”

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Posted 6 years ago

Debenhams Car Insurance is rated 4.1 based on 1,860 reviews