Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.09

4.1 Rating 1,859 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,859 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saved lots of money with Debenhams car insurance,thanks”

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Posted 4 years ago

“I was very happy with the cheap quote. The costumer support team was very helpful, so I'm happy.”

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Posted 4 years ago

“Not bad not bad”

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Posted 4 years ago

“I made a review 2 days ago about being charged 50quid for changing my address. I want to update that. I want to give credit Moneysavingexpert.com (link below). I did some research, wrote a short email to request the fees to be waived or reduced. I emailed on Friday night, got an reply Monday. They will be refunding me 25 pounds 5-7 working day. http://www.moneysavingexpert.com/news/insurance/2015/05/the-devil-is-in-the-details-insurers-charge-huge-fees-for-simple-changes”

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Posted 7 years ago

“my REF 04-SOMX08PCO1 MANUEL FRANCISCO SOARES 824 HERTFORD RD EN3 6UE l need RENEWAL PLEASE I”

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Posted 7 years ago

“The price quoted was good but I have found the after sales customer service average at best. Halfway through my policy I bought a new car and had to amend the details. On my first call to get a price the staff were very unprofessional. Lots of laughing and joking with each other. At times I felt as though I was imposing on their social gathering. On my 2nd call to take up the insurance the lady did not speak very clearly and had great difficulty in finding the car make/model I wanted to register. This was even though I was told all details would be on my file following my 1st call. Doubt I will use them again.”

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Posted 7 years ago

Debenhams Car Insurance is rated 4.1 based on 1,859 reviews