Protape Ltd Reviews

Name: Protape Ltd
Address: Kirkman House, 12-14, Whitfield Street, London, London Borough of Camden
Rating: 4.90

4.9 Rating 206 Reviews

98 %

of reviewers recommend Protape Ltd

Company Reviews

Metrics

Info

4.9

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Protape Ltd:

Suppliers of Professional Blank Media and Data Storage Solutions to the Production, Music and Film Industry.

Visit Website

Phone:

02072910890

Email:

sales@datastores.co.uk

Location:

Kirkman House,
12-14, Whitfield Street,
London
London Borough of Camden
W1T 2RF

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Anonymous

Anonymous // 01/01/2019

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“2nd Order via the website for XQD Card, which arrived next day via carrier, well packaged. Prices great too. Will recommend DataStores to others.”

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“Initial contact was Via Telephone, very helpful. Oordered via the website 2 XQD Cards, which arrived next day via carrier, well packaged.”

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“perfect sevice fast delivery trusted product”

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“Excellent service quick dispatch and well packed. Delighted.”

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“Excellent service”

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“I appreciate your quick response and cheaper compared to other!”

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“Super efficient service! I'm a happy customer.”

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“Very poor customer service. After receiving a faulty Thunderbolt 3 dock they have been unable to help me resolve the issue. Instead they asked me to contact the manufacturer directly and said to take it up with them. This is unacceptable. They sold me the item and therefore are not upholding their responsibilities as a retailer. I should have bought the item from Amazon even though it was slightly more expensive as at least I know I can return the item and get my money back. I’ve sent three emails to customer support and since them telling me the first time to contact the manufacturer I’ve heard nothing from them. I’ve had to go and purchase another dock from elsewhere due to the urgency of a project and now I’m out of pocket twice due to not being informed whether I can return a faulty item. Stay away, pay a little extra for peace of mind.”

Helpful Report

“Very poor customer service. After receiving a faulty Thunderbolt 3 dock they have been unable to help me resolve the issue. Instead they asked me to contact the manufacturer directly and said to take it up with them. This is unacceptable. They sold me the item and therefore are not upholding their responsibilities as a retailer. I should have bought the item from Amazon even though it was slightly more expensive as at least I know I can return the item and get my money back. I’ve sent three emails to customer support and since them telling me the first time to contact the manufacturer I’ve heard nothing from them. I’ve had to go and purchase another dock from elsewhere due to the urgency of a project and now I’m out of pocket twice due to not being informed whether I can return a faulty item. I’m still waiting to hear back from them as I write this review. Stay away, pay a little extra for peace of mind.”

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“Protape are great. Great prices, great quality in their choices of brands and they always go the extra mile in their customer service. I love them.”

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“A very helpful, friendly and reassuringly professional service with next day delivery.”

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“Swift delivery, thanks.”

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“I've used Protape data stores on three occasions for memory cards and external hard drives. One of the best competitors out there in regards of Data I wouldn't use anyone else now. Reasonably priced and love the fact its next day delivery.”

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“Great service, super fast shipping.”

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“Fantastic service, have and will continue to recommend Datastores to my friends and family, next day delivery, great communication, great prices who could ask for anything more! Peter, Rothwell, Northamptonshire”

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“First time I have used Data Stores and really impressed. Best price around for XQD cards and delivery was swift and came with very good communication along the way. Thanks guys!”

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“Very pleased with hard drive. Exactly as described. Very good price, well packaged and delivered quickly.”

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“Fantastically helpful service from very nice people. Couldn't recommend them highly enough.”