Protape Ltd Reviews

Name: Protape Ltd
Address: Kirkman House, 12-14, Whitfield Street, London, London Borough of Camden
Rating: 4.90

4.9 Rating 210 Reviews

98 %

of reviewers recommend Protape Ltd

Company Reviews

Metrics

Info

4.9

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

About Protape Ltd:

Suppliers of Professional Blank Media and Data Storage Solutions to the Production, Music and Film Industry.

Visit Website

Phone:

02072910890

Email:

sales@datastores.co.uk

Location:

Kirkman House,
12-14, Whitfield Street,
London
London Borough of Camden
W1T 2RF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a G-Technology ArmorATD 5TB drive, which I received the next day. This is the second drive I've purchased from Protape. The drive was carefully packaged and the service was excellent and I'll continue to use them.”

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Hi Francis, many thanks for your great review.

“Excellent service, I'll be back. Thank you. Jordan”

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Hi Jordan, thanks for the great review!

“Really good store who patiently give good advice and have low prices!! Goods are always promptly despatched.”

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Hi John, many thanks for your positive review.

“Great service and very, very helpful staff. A couple of emails back and forth for technical info really helped. Always buy drives my these guys.”

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“Great service, as ever”

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Hi James, thanks for the positive review!

“I have used Protape before - but not for some time but I remember that even when I had occasion to buy audio tape for reel to reel - the service, communication and delivery speed were all excellent. Have just purchased an external drive. Nothing's changed. Highly recommended.”

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“I am very pleased with your products and very pleased indeed with your excellent service with prompt delivery received spot in time thanking you M Wallworth”

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Hi Michael, thanks for the great review!

“Good product, but could do a lot more to ensure my calls were returned when I had pre-order questions.”

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“Good service at a good price. Personal acknowledgement of online order.Delivered next day. Support them!”

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Hi Barbara, thanks for your great review!

“Excellent service.”

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thanks!

“My pre-sale telephone query with Datastores, concerning purchase of an external hard-drive, gave me a thorough answer to my questions. The next-day delivery worked perfectly, through DPD.”

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Hi, thanks for your great feedback :)

“Fantastic company, good, competitive prices. Customer service is excellent, they really go out of their way. I am very happy with many purchases from them. I like their style as they do everything to help out. Their response time is excellent. Don't hesitate to use them, very good - I keeping going back!”

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Hi Adrian, thanks for your positive feedback. much appreciated :)

“Great price, secure & swift delivery.”

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“This is my third purchase from Protape only had need to speak to them the first time for product advice , very helpful and knowledgeable. On each occasion speedy delivery.”

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“Received excellent service from Ollie Matthews. Ordered a G-Technology ArmorATD 4TB drive, as they were out of stock, I received a 5TB drive for the same price. I'll certainly be ordering another one soon.”

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“Great price, expertly packaged, and next day delivery via DPD. You can’t improve on that.”

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“Great service and quick delivery with a competitive price.”

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Hi Colin, thanks for your positive feedback.

“One week since I placed my order and not even a delivery date was given for the "next day delivery" service they promise. Did not even bother answering my emails.”

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Hi Andrew, as detailed in our long email to you, we apologise for the delay on this order. The stock is finally arriving today (as mentioned in email) following a delay in manufacturer pricing, the long easter weekend and an issue with delivery into us by the courier company. With the current situation, we are operating a rotating skeleton crew with reduced hours and can only apologise for the lack of communication. We have offered free delivery or immediate refund. We are doing our absolute best in challenging conditions with delays from both the supply chain and couriers.

“We used Protape during my time at Intervideo. They always provided a top notch service and are lovely people to deal with. Nothing was ever a problem. Highly recommended Gerry Wade INTERVIDEO”

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“Excellent customer service, memory card delivered as promised, and on top of this the price was better than any other UK supplier.”

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Protape Ltd is rated 4.9 based on 210 reviews