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Crystal Travel Reviews

4.4 Rating 883 Reviews
88 %
of reviewers recommend Crystal Travel
Company Reviews Metrics Info
4.4
Based on 883 reviews
Shipping & Delivery
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Crystal Travel Reviews
Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
ATTA UR REHMAN
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
LYNDON PARSONS
Verified Buyer
“My experience with Crystal travel was amazing very help Kathy should be commended on her customer help and skills I will always use and recommend crystal and kathy Brilliant company very helpful Thank you”
Helpful Report
Posted 6 years ago
TARIQ PERVEZ
Verified Buyer
“Great customer service by Kathy. Very helpful and I would definitely recommend this.”
Helpful Report
Posted 6 years ago
JULIE HOLEHOUSE
Verified Buyer
“Very good and helpful and friendly, will definitely be using again, I booked online and christy was very patient with me as I'm a bit slow with technology, we rang a day later as we just needed validation on a query we had the gentleman we spoke to put our minds at rest.”
Helpful Report
Posted 6 years ago
DURGA DEVI RAI
Verified Buyer
“Freddie was amazing, he helped me get the best deal .I would love to use Crystal travel again.”
Helpful Report
Posted 6 years ago
Mr Mohamed Ali
Verified Buyer
“Very good Chris and helpful Thanks”
Helpful Report
Posted 6 years ago
SUSAN MARY ANNE O
Verified Buyer
“Crystal travel have been very helpful and thorough with my booking. Thank you Philip Carter”
Helpful Report
Posted 6 years ago
LINDA MAY HARMON
Verified Buyer
“Freddie your reservation agent who helped me plan my trip was very good. So far very satisfied with the service provided”
Helpful Report
Posted 6 years ago
CARMO FERNANDES
Verified Buyer
“Service was vgood and fast thanks very much especially Christy she was very kind,”
Helpful Report
Posted 6 years ago
JAMES SUTTON
Verified Buyer
“I have just finished booking a trip to USA as a gift for my grandson. I changed my mind about flights a couple of times but Mr Philip Carter was extremely patient and helpful. Thanks to him I have a flight, insurance and baggage deal at an excellent price. I would not hesitate to recommend this company and hope to deal with them again in the future. ***** Five stars.”
Helpful Report
Posted 6 years ago
MR ANDREW DAVID JONES
Verified Buyer
“A slight concern on the online payment led to a very efficient and helpful call with Christopher - so i would thoroughly recommend using Crystal Travel again”
Helpful Report
Posted 6 years ago
ZAHID PERVAIZ
Verified Buyer
“Highly recommended! Superb service I was extremely satisfied with the service from Christy. She was very professional, helpful and friendly. I will recommend to my friends and family. Thanks!”
Helpful Report
Posted 6 years ago
STEPHEN ROBINSON
Verified Buyer
“Freddie was very helpful and called back when we got cut off. Would use again in the future Many thanks for your help”
Helpful Report
Posted 6 years ago
MITCHEL BATT
Verified Buyer
“WE HAVE USED CRYSTAL TRAVEL FOR OUR FLGIHTS TO THE USA FOR A NUMBER OF YEARS AND FIND THEM COMPETATIVE AND THE CUSTOMER SERVICE OUTSTANDING”
Helpful Report
Posted 6 years ago
ZEESHAN ALI AWAN
Verified Buyer
“EXCELLENT SERVICE ;)”
Helpful Report
Posted 6 years ago
EMILY PHILLIPS
Verified Buyer
“Christy was very helpful in finding me a good deal despite the promotional offer I originally saw no longer being available. Thanks”
Helpful Report
Posted 6 years ago
PAUL GRIFFEY
Verified Buyer
“CHRISTY was very helpful and provided a good service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I WOULD LIKE TO SAY THANK YOU SO MUCH TO MR. RICKY JONSON FOR HELPING ME SORTING OUT MY FLIGHT BOOKING. VERY MUCH APPRECIATED .I WILL RECOMMEND CRYSTAL TRAVEL TO ALL MY FRIENDS AND FAMILY IN BOOKING FLIGHTS IN THE FUTURE.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Kathy was very patient And helpful. She explored all possible routes with me to get the best deal and most comfortable connection time. She followed up afterwards to ensure all was in order with the booking. I will certainly be using them again for my next booking. Natalie”
Helpful Report
Posted 6 years ago
MR MICHAEL OKOROAFOR
Verified Buyer
“christopher is chilled guy hard a great conversation with him. Ever willing to listen to his clients. crystal travel is the new bae. :)”
Helpful Report
Posted 6 years ago
Crystal Travel is rated 4.4 based on 883 reviews
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