Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 883 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 883 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christy was very helpful”

Helpful Report

Posted 6 years ago

“Just like to share my experience that I had with Crystal Travel.. Especially the service I've received from Christy who was extremely helpful and polite and helped me book my flight. Thanks Christy.”

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Posted 6 years ago

“Firendly service thanx for help cathy hart perfect”

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Posted 6 years ago

“Very good service by Crystal and would book via this agency again.”

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Posted 6 years ago

“Kathy was extremely helpful And helped me out with everything I needed,will use your company again and would recommend you as well. Thank you”

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Posted 6 years ago

“Found Crystal Travel website on a search, good ticket price but then I couldn’t get the online payment to work, I called the office and spoke with Christy, such a helpful and patient lady - good experience would book with them again”

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Posted 6 years ago

“She contacted me at the back of an unfinished booking i did online. I was not ready to buy the ticket but she explained to me all my options and convinced to buy the right ticket very good on her, another satisfied customer.”

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Posted 6 years ago

“thanks.”

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Posted 6 years ago

“It was good experience of booking ticket with crystal travel and customer service was also good . Thanks to customer advisor Philip carter”

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Posted 6 years ago

“I haven't yet gone on my holiday bit the help I had buying my flight was excellent. I had to make sure I had ample time yo change planes at two very busy airports in the USA as I'm disabled and Christopher was very helpful in booking flights that would give me ample time as I'll need wheelchair assistance.”

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Posted 6 years ago

“Great customer service. Lisa was particularly wonderful and very helpful in securing a really good ticket. Best experience so far.”

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Posted 6 years ago

“Excellent customer service.”

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Posted 6 years ago

“After my booking and phone conversation with Christy i found Christiy to be very helpful,understanding and professional,she did her upmost to complete my booking at a price affordable to myself...Thank you Christy your customer service and friendly and professional manner which was very much appreciated”

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Posted 6 years ago

“Spoke to good bloke. Very helpful. Tickets booked. Thank you.”

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Posted 6 years ago

“I would like to thank Kathy who sorted out our flights for being very helpful & polite I would recommend Crystal Travel to all my friends & family. Paul & Kerrie”

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Posted 6 years ago

“Amazing staff! Patient and understanding, I enjoyed booking with you. You will always have my recommendations. I will be booking with you again soon. Thank you.”

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Posted 6 years ago

“Very friendly service thx to Crystal travel, very good and quick customer service. Thx. H singh”

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Posted 6 years ago

“Excellent service, prompt communication and I will be using this service again. Thank you Christy”

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Posted 6 years ago

“Thank you for the lovely customer service”

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Posted 6 years ago

“The team in the Crystal Travel were supportive and cooperative”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 883 reviews