Cover Direct Reviews

Name: Cover Direct
Address: St Andrews House 4400 Parkway, Fareham
Rating: 4.75

4.8 Rating 902 Reviews

96 %

of reviewers recommend Cover Direct

Company Reviews

Metrics

Info

4.8

Based on 902 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cover Direct:

Cover Direct offers a fully online solution for life insurance taking away the need to ever speak to someone on the telephone

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Cover Direct 5 star review on 14th September 2022

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lied to from beginning. Did not tell us premiums go up every year. Cover direct messed up and now blaming us never recommend this company to anyone”

Helpful Report

“Had a call from cover team direct, advising me they wanted to reduce my electrical policy that I have no record of taking out, asking me for my CVV code on my bank card, when I refused to give him this information as I have no contract of the policy he was talking about and asked him to send documation before I gave him this information, I was met with a very aggressive man telling me about his hourly pay rate which means nothing to me, what am I concerned about is the fraud factor which is involved with handing over my CVV code. I find this extremely poor customer service and this needs to be addressed ASAP.”

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“Hello, I'm sorry, but I can't leave a review yet. I haven't seen you in action yet. I'll be able to in a month. When I see all the paperwork completed. Thank you .”

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“Quick and easy to take out the poicy”

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“There is a catch. So first year they give you pay monthly amount low,but it say that they don't quarantine the monthly payment after a year. Mean that if you pay 100 first year ,next year you could pay 300”

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“Excellent service without any pushy sales, helpfull giving several quotes outlining monthly payment to amount payable on death”

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“I have Not took life insurance with you”

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“I wish to cancel my policy that started yesterday 04/07/22”

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“Easy to get without any irritating phone calls. And a good choice of cover to fit any circumstance.”

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“I found it very easy to follow the site. It was very user friendly and clear. The whole process was seamless and took no time at all. Definitely a 5/5 from me.”

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“Im very pleased to become a customer.”

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“Taking life cover from Cover Direct was easy and hassle free no complicated forms to fill out.”

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“They asked so many medical questions and when I informed them that I had mild emphysema they flat out told me that they could not cover me and told me to have a great day. Wow”

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“Can you be more precise with the policy I supposed to have taken out with you, like your proper title or company ?”

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“Excellent quick and efficient cover carried out quickly. All needs were met with no fussing.”

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“Easy to do. All done online. Normally onlne enquiries require phone number and then you are pressurised with call from company. This is all done via e mail.”

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“Easy to apply Web site easy to use for us oldies Took no time at all”

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“I would like to say I was impressed by the non pressure by your agents which made me buy this policy.”

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“Temitayo93”

Helpful Report

Cover Direct is rated 4.8 based on 902 reviews