Garden Care at Court Farm Garden Centre Reviews

Name: Garden Care at Court Farm Garden Centre
Address: Court Farm Garden Centre, Old Kingston Road, Worcester Park
Rating: 4.63

4.6 Rating 19 Reviews

89 %

of reviewers recommend Garden Care at Court Farm Garden Centre

Company Reviews

Metrics

Info

4.6

Based on 19 reviews


Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

020 8012 8626

Email:

admin@gardencare.uk.com

Location:

Court Farm Garden Centre, Old Kingston Road
Worcester Park
KT4 7QH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I'm just emailing you regarding my experience today. We had a lovely time and really enjoyed our day until we went to the tills to pay. The assistant's name was Kira and she was extremely rude and seemed very inexperienced. There was no hello, please or even bye even after we said bye. She was talking to some other girl behind the till, being really rude and nasty obviously on purpose. I can only say she really neees some customer service training if you don't want to lose the rest of your customers as we won't be visiting again as i can't stand this rude attitude for no obvious reason. Very unprofessional and silly, i mean this is common sense which she should have learnt in school. Please do pay attention to your staff as you are chasing your customers away.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave the review. It's nice to hear that you had a nice day with us overall and we are sorry to hear you had a bad experience at the till. We would like to assure you that all necessary measures have been taken to ensure this doesn't happen again and we will carry out additional training sessions for our staff. Let us apologise once more and we do hope to see you again.

Posted 4 years ago

Garden Care at Court Farm Garden Centre is rated 4.6 based on 19 reviews