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County eBikes Reviews

4.8 Rating 42 Reviews
95 %
of reviewers recommend County eBikes
We rely on this shop for all our e‑bike needs. The team always goes above and beyond, and the service is consistently excellent. We wouldn’t go anywhere else.
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Posted 2 weeks ago
Very easy to deal with and accommodating as the bike I purchased from them originally I found was a bit difficult for me and they kindly agreed to part exchange for the mirider
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Posted 3 weeks ago
Very good service and attention
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Posted 3 weeks ago
Excellent service. Our Hygge bikes were ordered at NEC show and delivered within 10 days including the customisations we wanted.
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Posted 1 month ago
Did a great service on my bike and fixed my puncture all ways helpfully
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Posted 1 month ago
Ed and his team were helpful and interested in my bike search from first contact. Ed went through my needs and soon had helpful suggestions of a model to suit me. He ordered the bike in for me to try riding, was helpful and patient with my questions and keen to find the best bike for me which he did... There was no pressure selling. He was keen to set the bike up well for me, and deliver it to me and answer any queries etc, an overal knowledgeable friendly and helpful complete service.
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Posted 2 months ago
Great service from Ed. He was knowledgeable and friendly with no pressure to buy. The bikes were ready for a test ride, we ended up buying two, and the communication from the initial inquiry to delivery was great. Would definitely recommend.
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Posted 3 months ago
Excellent service and very knowledgeable. Made the whole process of buying a bike a pleasure.
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Posted 4 months ago
If you want expert advise with the opportunity to test ride quality bikes before purchase without sales pressure then County e bikes are for you.
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Posted 4 months ago
It was really a great time and it’s a good service .If I again purchase I will buy same one Thank you
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Posted 5 months ago
Had an issue with the battery on my ebike. EBikes were unable to help, as it is a specialised battery, but they tried all avenues to try and resolve the problem, and even told me the issue number of the battery to get, having contacted Halfords.
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Posted 7 months ago
Brilliant service from Ed. I found him very easy and friendly to deal with and he let me test ride the bikes that I was interested in. He took account of my riding preferences and explained the different options in a knowledeable and easy to understand way. Did the deal quickly and the bike was delivered (fully assemebled) the next day. Why anyone would risk buying online if you have a dealer like this within reach is beyond me. Very pleased with the service (and the bike is great too!)
County eBikes 5 star review on 10th October 2025
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Posted 7 months ago
Kept us informed re delivery dates and courier was very good too. Excellent service
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Posted 8 months ago
Great service. We arrived unannounced but were given plenty of time to view and try many different bikes. Great advice. Purchased two bikes, one for myself and one for my wife. Delivered a few days later. Unfortunately my bike developed a small problem but it was collected, sorted out and returned the next day. Would definately recommend.
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Posted 8 months ago
Completed the service on our two e-bikes well and then returned the bikes to our address. Excellent service
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Posted 9 months ago
We are so impressed with the service we received both for the purchase and for subsequent help two years later. We have electric bikes and they have given us much more freedom to roam local country roads. Great team......thank you all.
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Posted 9 months ago
For customer service if there was a button for -5 I would award that.
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Posted 10 months ago
I bought a second hand folding Dawes e-bike in May, fir campervan. Fully serviced, they added a rack and delivered to my house in a bike bag. The bike has been brillient, the service from the shop was excellent too. I'm delighted with my purchase
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Posted 10 months ago
Great service - bike was such a good price and delivery worked well - thanks so much 😊
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Posted 10 months ago
Excellent timely and friendly communication throughout. Would recommend!
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Posted 1 year ago
County eBikes is rated 4.8 based on 42 reviews