“Although disappointed eventually with my ebike when received (higher power levels struggling on hills and giving no extra power than the lower power levels, plus battery life far less than quoted), I found Hampshire eBikes/ County eBikes very professional, informative and helpful to deal with. However, I did have difficulties at times trying to contact them or get responses to phone messages/ emails”
“We had a much longer wait for our bikes than the 3/4 weeks that we had been told. Ed did lend us a couple of bikes however we sent those back when we thought ours were on the way, the replacements were delayed again. When we received the two bikes, one of them didn't work as there was a faulty part. We had to send it back and wait for the bike to be repaired. Not ideal as we are now into the winter months and won't have much opportunity to use them. I'm hoping that they ride as well as the trial bikes we had as we really enjoyed the ride.”
