ControlFreq Reviews

5.0 Rating 183 Reviews
100 %
of reviewers recommend ControlFreq
5.0
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read ControlFreq Reviews

About ControlFreq:

When ControlFreq started in 2007, we believed mobile technology was the future of access control. Being 3 months before the iPhone was released ControlFreq took the first step on a long road of solution discovery – and so it began...

The companies we now work with are top of their game. They need highly adaptable, next-generation hardware, connected software backed up by reliable, experienced support to push the boundaries that take their game to the next level.

ControlFreq employ the very latest 4G-voLTE mobile technology to solve technical challenges in virtually any industry. We've pressure-tested the tech, built the systems and earned the stripes to explore problems and solutions with both tech & non-tech customers.

ControlFreq specialise in connected hardware & software, with 7-day phone support included standard, to provide end-customers a better investment and solutions they can rely on.

Fast-forward to today and, ControlFreq is still mobile 1st! We know what we do best, for whom, and the value we deliver. From remotely monitoring fire, intruder & panic alarms across 800 stores for a major high street retailer to turnkey mobile access control solutions for the industry maverick innovators reshaping the future of parking.

Trade integrators & installers benefit from exceptional reliability & tech support when they need it, not when our office is open.

We are ControlFreq2.0.

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

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Can't fault the service. Very quick to respond with delivery an amazing 3 days to my front door in New Zealand. Very smart looking unit yet to be installed.
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Posted 9 years ago
Thanks Keri, if you need any help with setting it up remember we offer free 7 day support GMT +44203 478 0786 Best regards Noel
Posted 9 years ago
Very fast and relevant response from Noel Sesto ! Excellent information Thank you !
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Posted 9 years ago
Happy to help, Thanks!
Posted 9 years ago
Cannot fault the customer service from these guys! Happy to help with anything, nothing it too much trouble.
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Posted 9 years ago
Glad to be of help Andrew. Thanks. Noel.
Posted 9 years ago
I purchased a dialler from these guys almost 2 years ago. From start to finish they have been very helpful, and product has worked flawlessly. Right from install to programming queries some time later. Definitely recommend Controlfreq to anyone
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Posted 9 years ago
Thanks Stephen, we support our products even from nearly 8 years ago when we began. Happy to help out. Rgds Noel
Posted 9 years ago
The product is spot on, great value. I have yet to install but I am very happy with the service. thanks. M.
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Posted 9 years ago
Thanks Matthew, if you need help at any stage remember we offer 7 day phone support to all customers. Call 020 3478 0786. Best regards Noel
Posted 9 years ago
very helpful
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Posted 9 years ago
Anytime Richard. Cheers!
Posted 9 years ago
Great instructions given, when there was an issue it was resolved within the same day, very happy
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Posted 9 years ago
Thanks Scarlett. Happy we could help.
Posted 9 years ago
We always come to Control Freq whenever we install GSM diallers for our alarms. Can't fault the service or price.
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Posted 9 years ago
Thanks Paul, always happy to help! Noel
Posted 9 years ago
I am very pleased with my order. It was delivered on time. High quality electronics. I already have a similar device installed two years ago, Never had any trouble. Control Freq customer service is very good. They provide very fast support through email.
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Posted 9 years ago
Glad you're happy! Thanks for taking the time to leave a review.
Posted 9 years ago
Item was out of stock so was given an upgraded product - Result! Then really surprised when the item arrived next day! This is customer service with a high bar, even with contactability of the service centre at weekends - Noel kindly led me into the 21st Century, and now am set up and running, thanks guys.
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Posted 9 years ago
Thanks Henry, happy to help, even on the weekend. That's how we separate ourselves from the rest of the bunch. If you need any help, you know where to find us. Rgds Noel
Posted 9 years ago
Good, quick and helpful service
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Posted 9 years ago
Thanks for the review Alice. Anytime you need us, 7 day support.
Posted 9 years ago
Excellent Company to deal with
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Posted 9 years ago
Thanks Redge, glad we could help you out.
Posted 9 years ago
I purchased my auto dialler about 2 years ago and have just removed it from the site it was installed in. I needed to inquire about how to remotely switch the relay. So I contacted Control Freq by way of their support line on their website. I was very surprised to get an immediate response and an answer to my technical query. I would recommend Control Freq 100%. An excellent company. Martin Harrison FIREPOINT-UK Ltd www.firepoint.org.uk
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Posted 9 years ago
Thanks Martin, yes we pride ourselves on top level support because we know it helps to get it when you need it. We are always available to help, any day.
Posted 9 years ago
good equipment and quite easy to follow instructions for setting etc.
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Posted 9 years ago
Thanks for your review.
Posted 9 years ago
I bought a GSM gate controller from ControlFreq, and their tech support was first class. I am not an electrician and would not have been able to do it without their help. I am thrilled to have it all working and done it myself. I also saved about £6-700 on the price I was quoted by the company I have used in the past.
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Posted 9 years ago
Hi Matt, with a little bit of guidance our products can be fitted and set up by anyone. We're happy to help out.
Posted 9 years ago
Telephoned this morning with a technical problem. Noel Sesto sorted the problem out within minutes and even configured the unit remotely. An absolute pleasure to deal with.
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Posted 9 years ago
ControlFreq is rated 5.0 based on 183 reviews