ControlFreq Reviews

5.0 Rating 183 Reviews
100 %
of reviewers recommend ControlFreq
5.0
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read ControlFreq Reviews

About ControlFreq:

When ControlFreq started in 2007, we believed mobile technology was the future of access control. Being 3 months before the iPhone was released ControlFreq took the first step on a long road of solution discovery – and so it began...

The companies we now work with are top of their game. They need highly adaptable, next-generation hardware, connected software backed up by reliable, experienced support to push the boundaries that take their game to the next level.

ControlFreq employ the very latest 4G-voLTE mobile technology to solve technical challenges in virtually any industry. We've pressure-tested the tech, built the systems and earned the stripes to explore problems and solutions with both tech & non-tech customers.

ControlFreq specialise in connected hardware & software, with 7-day phone support included standard, to provide end-customers a better investment and solutions they can rely on.

Fast-forward to today and, ControlFreq is still mobile 1st! We know what we do best, for whom, and the value we deliver. From remotely monitoring fire, intruder & panic alarms across 800 stores for a major high street retailer to turnkey mobile access control solutions for the industry maverick innovators reshaping the future of parking.

Trade integrators & installers benefit from exceptional reliability & tech support when they need it, not when our office is open.

We are ControlFreq2.0.

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

Write Your review

Tell us how ControlFreq made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Yet again another great service provided by Noel at Control Freq. Having been talked through a rewire job Noel ensured everything worked to satisfaction and helped with testing and reprogramming too. All completed on a Saturday! ????
Helpful Report
Posted 8 years ago
whilst wondering which intercom would best suit my purposeI sent a question to control freq and had a reply from Noel within 10-20 minutes he was very helpful and answered my questions fully. Great customer service.
Helpful Report
Posted 8 years ago
Thank you for your help with programming our customers recently installed intercom system remotely, it saved us attendeding site and therefore made the job more profitable. Look forward to using you for our next projects. Chris - Hennessy fire and security Ltd Bristol
Helpful Report
Posted 8 years ago
Thanks Chris, glad to help. Noel
Posted 8 years ago
Having called Control Freq first thing in the morning I had the pleasure and good fortune to speak to Knowle. Knowle without doubt provided a service second to none as demonstrated by his superb and immediate technical knowledge and his willingness to help. His patience was outstanding dealing with a tricky problem which he did manage to solve after countless diagnostics and considerable effort. I was seriously impressed with the level of service provided and the support Knowle gave. If only all companies could provide such a service, I highly recommend this firm. Ben Luke-Director www.bluestoneltd.co.uk
Helpful Report
Posted 8 years ago
Thanks Ben, much appreciated getting some tech love on a Monday morning! Cheers 'Noel' ;)
Posted 8 years ago
Very responsive to calls and technical queries. Supportive in assisting with any technical or operational issues we have. Derek May Surrey Wrought Iron 01252 545241
Helpful Report
Posted 8 years ago
Thanks Derek, I appreciate the review. Cheere Noel
Posted 8 years ago
Quick easy comms. super fast response.
Helpful Report
Posted 8 years ago
Thanks Eddie
Posted 8 years ago
Always helpful, tech support was busy when I called, my details were taken and I was called back within 5 minutes, couldn't ask for more than that. My query was successfully handled.
Helpful Report
Posted 8 years ago
That's how we operate. Glad we could help. Best Noel
Posted 8 years ago
Despite my knowledge been limited, your representative Noel guided me through my issues with relative ease and a huge amount of patience on his part. I could not fault the process. Gary
Helpful Report
Posted 8 years ago
Very Quick response. Thank you.
Helpful Report
Posted 8 years ago
Standard practice. Thanks!
Posted 8 years ago
Required setup manual in a hurry. Sent email on 1st Jan at 17:45 and document was with me in less than 30mins. Great service and I was able to reconfigure unit remotely so everything back up and working. Thanks Noel.
Helpful Report
Posted 8 years ago
No problem Stuart, we pride ourselves on excellent support. The day and time doesn't mean much to us. We get the info requested back as soon as humanly possibly. Happy to help. Best Noel
Posted 8 years ago
Very quick response to a request for installation instructions. They were emailed to me within 2 minutes of requesting them. I was also offered verbal instructions should I need them.
Helpful Report
Posted 8 years ago
Control Frequency supplied STVA with a GSM Intercom with one call button and excellent product and very easy to set up. I had a few pre sales queries which were answered immediately by Noel who also gave me his mobile number and invited me to call him if I needed help setting it up. I am a very happy customer and I have fully recommended the product and supplier to those contacts who asked about the intercom which I had installed when they saw it.
Helpful Report
Posted 8 years ago
Prompt, helpful and pleasant, what more do you need?
Helpful Report
Posted 8 years ago
Control Freq give an excellent service, excellent customer relations and excellent tech support! A*
Helpful Report
Posted 8 years ago
Thanks Carolyn! Noel
Posted 8 years ago
I love dealing with Controlfreq, they offer a level of support the likes of which is very rarely experienced these days. I can not fault them at all, a great company to do business with.
Helpful Report
Posted 8 years ago
Cheers Adrian! It's much appreciated to hear we're doing exactly what we set out to. Thanks Noel
Posted 8 years ago
Excellent - no waiting for someone to respond to my telephone call. No press 1 for this, 2 for that etc.
Helpful Report
Posted 8 years ago
We cut straight to the chase Viv. Glad you're happy. Noel
Posted 8 years ago
Excellent communications, fast delivery and interesting product ...
Helpful Report
Posted 8 years ago
Cheers Paul. Glad you're happy. Noel
Posted 8 years ago
Having lost an instruction manual. I gave technical a quick call and within minutes they had emailed me the instructions Brilliant support?
Helpful Report
Posted 8 years ago
Awesome, does what it says with no fuss.. quick delivery , good price and it works
Helpful Report
Posted 8 years ago
Thanks Andrew, glad you're satisfied with it. Noel
Posted 8 years ago
Excellent technical help and great customer service. Thanks a lot.
Helpful Report
Posted 8 years ago
Thanks Pierre, we pride ourselves on support. If you ever need help let me know. Noel
Posted 8 years ago
ControlFreq is rated 5.0 based on 183 reviews