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ControlFreq Reviews

5.0 Rating 183 Reviews
100 %
of reviewers recommend ControlFreq
5.0
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read ControlFreq Reviews

About ControlFreq:

When ControlFreq started in 2007, we believed mobile technology was the future of access control. Being 3 months before the iPhone was released ControlFreq took the first step on a long road of solution discovery – and so it began...

The companies we now work with are top of their game. They need highly adaptable, next-generation hardware, connected software backed up by reliable, experienced support to push the boundaries that take their game to the next level.

ControlFreq employ the very latest 4G-voLTE mobile technology to solve technical challenges in virtually any industry. We've pressure-tested the tech, built the systems and earned the stripes to explore problems and solutions with both tech & non-tech customers.

ControlFreq specialise in connected hardware & software, with 7-day phone support included standard, to provide end-customers a better investment and solutions they can rely on.

Fast-forward to today and, ControlFreq is still mobile 1st! We know what we do best, for whom, and the value we deliver. From remotely monitoring fire, intruder & panic alarms across 800 stores for a major high street retailer to turnkey mobile access control solutions for the industry maverick innovators reshaping the future of parking.

Trade integrators & installers benefit from exceptional reliability & tech support when they need it, not when our office is open.

We are ControlFreq2.0.

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

Write Your review

I’m sure once it’s updated it’ll work well like it has done before.Thank You.
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Posted 7 months ago
As always, excellent advice, customer service and delivery from Noel, thanks again. Calum
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Posted 7 months ago
Products are just solidly reliable. Support is top notch.
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Posted 1 year ago
Excellent Service and Support
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Posted 2 years ago
Very good service
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Posted 2 years ago
Technical support was helpful
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Posted 2 years ago
The product arrived as per the time notified, packed in a very good way with plenty of protection for the electronics. technical assistance was fantastic in helping with the set-up of the system and the website ordering was very simple. In simple terms fantastic service and would not hesitate to use them again
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Posted 2 years ago
Truly excellent customer service… We bought a GSM intercom about 7 years ago and it’s been pretty much bulletproof until today (or so I thought!) It had stopped dialling when the button was pressed, wouldn’t respond to any SMS commands and there was a quiet buzz coming from the speaker. I feared the worst. After cycling the power off and on in time-honoured IT department fashion, and after removing and reinserting the SIM, I called ControlFreq expecting bad news, “sorry we can’t help you”, “you’ll need to upgrade” or some other expensive variant of reply. Steve spent some time on the phone with me, advising and trying to diagnose the issue but when there were no signs of life from the internal LEDs, the system was pronounced dead. Steve then suggested that maybe there wasn’t power getting to the system which I was pretty skeptical about because how else would it have the power to make a buzzing noise, right? However, swapping the 12v supply that’s been doing the job perfectly well for 7 years sorted the issue immediately and our system is working perfectly again. How many other places can you go for this kind of help and advice on a product that was bought 7 years ago and has probablyj been superseded several times over? That’s truly excellent customer service! Thanks
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Posted 2 years ago
Brilliant services and support, highly recommended.
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Posted 2 years ago
Great service and advice as usual, thanks!
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Posted 2 years ago
Great customer service and back up. Equipment works without fault, talked through step by step commissioning sequence. Highly recommended
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Posted 3 years ago
Product as described
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Posted 3 years ago
Always get excellent service from this awesome company. Great technical assistance Thank you as always
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Posted 3 years ago
I've used th G1-3G and G1-3GW 3G remote opens and they are great products with good technical support. The administration plans for their GSM openers are a little pricey if you need to alter authorised users a lot but you can do this by text message for free. I've tried a few mobile phone remote relays and these are by far the most polished product with a great set of features and ease of use.
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Posted 4 years ago
Many thanks Leon for your endorsement and feedback. Configuration of our devices is always free via PC, SMS, web or app. When you sign up, via www.controlfreq.co or the ControlFreqUK app, your account is free to configure and manage up to 5 devices. The web platforms have been designed as a remote management tool to manage the user access, property safety and security and remote monitoring of an unlimited number of locations.
Posted 4 years ago
great products and service
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Posted 4 years ago
Very happy with the advice, great to be able to speak to someone who understands the requirement.
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Posted 4 years ago
Much appreciate the quick responses and a great product. Customer very happy.
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Posted 4 years ago
That's brilliant Michael, thanks for letting us know! That's what we're looking for, happy customers all round! Cheers Noel.
Posted 4 years ago
Extremely good service and equipment. Thank you very much Kind regards
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Posted 4 years ago
Great tec advice always helpful
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Posted 4 years ago
Very quick process to place an order and received next day
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Posted 4 years ago
ControlFreq is rated 5.0 based on 183 reviews