Control Freq Reviews

5 Rating 176 Reviews
100 %
of reviewers recommend Control Freq
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email
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About Control Freq:

Control Freq was started in 2007 with a clear vision of what mobile technology could be and here we are. Mobile is everywhere and everything to everyone.

When Control Freq first started introducing mobile technology for opening security gates by phone in 2007, 3 months before the first iPhone was released, it was a struggle to convince customers it was the way forward.

Control Freq persevered and pivoted to develop one of the first GSM intercoms ever introduced. This learning curve resulted in a range of new products spanning applications and industries worldwide with an online e-commerce platform to distribute the technology.

The latest technology features a new access control range called FUSION. Including the most reliable, advanced and well-made GSM intercom range available, FUSION combines traditional access control, such as ANPR, with mobile technology to form a complete range of remotely manageable access solutions.

Control Freq now powers the parking industry with turnkey on-demand access control solutions to instant parking providers (parking apps) who are driving the 'Airbnb of Parking' revolution.

If you're looking for a mobile tech solution, call us on +44(0)20 3478 0786 to discuss what we can do for you or visit for a browse.

Visit Website


+44(0)20 3478 0786



Unit E2, Knoll Business Park
Olde Shoreham Road
Hove, East Sussex
United Kingdom

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Truly excellent customer service… We bought a GSM intercom about 7 years ago and it’s been pretty much bulletproof until today (or so I thought!) It had stopped dialling when the button was pressed, wouldn’t respond to any SMS commands and there was a quiet buzz coming from the speaker. I feared the worst. After cycling the power off and on in time-honoured IT department fashion, and after removing and reinserting the SIM, I called ControlFreq expecting bad news, “sorry we can’t help you”, “you’ll need to upgrade” or some other expensive variant of reply. Steve spent some time on the phone with me, advising and trying to diagnose the issue but when there were no signs of life from the internal LEDs, the system was pronounced dead. Steve then suggested that maybe there wasn’t power getting to the system which I was pretty skeptical about because how else would it have the power to make a buzzing noise, right? However, swapping the 12v supply that’s been doing the job perfectly well for 7 years sorted the issue immediately and our system is working perfectly again. How many other places can you go for this kind of help and advice on a product that was bought 7 years ago and has probablyj been superseded several times over? That’s truly excellent customer service! Thanks
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Brilliant services and support, highly recommended.
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Great service and advice as usual, thanks!
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Great customer service and back up. Equipment works without fault, talked through step by step commissioning sequence. Highly recommended
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Product as described
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Always get excellent service from this awesome company. Great technical assistance Thank you as always
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I've used th G1-3G and G1-3GW 3G remote opens and they are great products with good technical support. The administration plans for their GSM openers are a little pricey if you need to alter authorised users a lot but you can do this by text message for free. I've tried a few mobile phone remote relays and these are by far the most polished product with a great set of features and ease of use.
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Many thanks Leon for your endorsement and feedback. Configuration of our devices is always free via PC, SMS, web or app. When you sign up, via or the ControlFreqUK app, your account is free to configure and manage up to 5 devices. The web platforms have been designed as a remote management tool to manage the user access, property safety and security and remote monitoring of an unlimited number of locations.
great products and service
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Very happy with the advice, great to be able to speak to someone who understands the requirement.
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Much appreciate the quick responses and a great product. Customer very happy.
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That's brilliant Michael, thanks for letting us know! That's what we're looking for, happy customers all round! Cheers Noel.
Extremely good service and equipment. Thank you very much Kind regards
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Great tec advice always helpful
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Very quick process to place an order and received next day
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ControlFreq is one of my favourite suppliers. Technical staff always availble for tips and advise. Never had any issue with any products or orders.
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great product Use it all the time Support is the best.
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Excellent item . Great service
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Great products. And customer service. From sales team . After sales support couldnt be better . Noel and his team from technical support, Are always on hand to go the extra mile to help with any product purchased . Highly recommended .
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Thanks Steve, I'm pleased you're happy. Let us know if you need anything else. Cheers Noel
Noel was extremely patient and helpful, both with getting the monitoring system powered back up & then with entering the contacts. Very helpful indeed. Thanks.
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What a great company to deal with. A quality product at a good price. The service is literally the best Ive experienced. Whenever I've needed support its been pretty much immediate very impressive. Thank you.
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Excellent service as usual great products
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Control Freq is rated 4.96 based on 176 reviews