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Coast Candle Co. Reviews

5.0 Rating 278 Reviews

100 %

of reviewers recommend Coast Candle Co.

Company Reviews

Product Reviews

5.0

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Coast Candle Co.:

Certain smells can transport us right back in time.

At Coast Candle Co. We make and hand-pour a fantastic range of luxury scented candles – inspired by childhood memories.

We also offer a range of associated accessories and products for you to enjoy. Each item is handcrafted and presented in a stunning manner, for that extra special touch.

Visit Website

Phone:

07701 332927

Email:

info@coastcandleco.com

Location:

Coast Candle Company 2 Leopold Street, ,
Nairn
IV12 4BE

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Coast Candle Co. 5 star review on 24th November 2022

Coast Candle Co. 5 star review on 18th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely scents and great service!”

“Recently ordered a 2 wick candle, however the courier service Coast Candle use (Royal Mail) left my order in an unsafe place resulting in me never receiving the order. I contacted Janis atCoast Candles who was lovely, sending out a replacement order. On receiving this new order, RM had smashed it to smitherines even though there was a fragile sticker on it. Again I contacted Janis who sent out an THIRD candle, this one arrived in perfect condition. I cannot compliment the customer service highly enough from Janis, even with the obstacles RM threw in her way she made sure I received a perfect candle. I ordered the 2-Wick Sea Salt Lips candle and I can’t express highly enough how nice a fragrance it is. The crackle of the wicks are so soothing at night. 5 ⭐️ service and a 5 ⭐️ product, perfect for my girlfriends birthday.”

Thank you Johnny, for your 5 star review and for your kind words, it really does mean a lot. We got there in the end and I'm pleased to hear that you are both enjoying your candle. With my best wishes, Janis

“Beautiful products, arranging collection/delivery was so easy.”

Thank you so much for your 5 star rating of Coast Candle Co. and for your lovely comments :) We really appreciate your support and look forward to hearing from you again soon!

“Excellent products and first class service”

Thank you so much John, for your 5 star rating of Coast Candle Co. and for your kind words. We hope to continue providing you with a first class service at all times.

“Excellent produce & smells wonderful!”

Thank you so much for your 5 star rating of Coast Candle Co. We are so pleased to hear that you found our products to be of excellent quality, and that you love the wonderful smells they provide.

“Lovely candles and oils, long lasting smell. Beautifully packaged and personal touches. Highly recommend!”

Thank you so much for your 5-star rating and recommendation Natalie! We really appreciate your kind words about the products we have here at Coast Candle Co. We are particularly proud of our packaging and personal touches that we put into each product.

“Order dealt with promptly and arrived safely packaged. Thank you”

Thank you so much for your 5 star review! We appreciate you taking the time to share your experience with us.

“Gorgeous candles and the Advent calender is beautiful - a joy to light a candle each day🥰🥰🥰”

Thank you so much Anni for your 5 star rating of Coast Candle Co. We are so glad you love our candles and the advent calendar! Enjoy the scents and lighting your candle every day! 🥰🥰🥰

“Great website with very good descriptions of the scents available. Very stylish packaging. Beautiful scents. Will certainly buy again.”

Thank you Jackie, for your 5 star rating, it's much appreciated! So happy to hear you enjoyed the Coast Candle experience from ordering to receiving :)

“Lovely sentimental scented candles, great service.”

Thank you Jennifer, for your 5 star rating! It means a lot to our small business. And I love that you love the sentiment behind our scents, thank you :)

“I purchased advent tealight calendars for my daughter and daughter in law. Both were absolutely delighted with their gifts and have advised that the scents are gorgeous.”

Thank you Shirley, for your 5 star rating :) it's lovely to hear that the advent calendars were well received, I hope they enjoy all 24 scents! Merry Christmas.

“Candles arrived very quickly. Lovely presentation boxes and will make great gifts for friends and family”

Thank you Ruth, for your 5-star rating and your kind words, it's much appreciated. I hope the candles are well received by your friends and family :)

“Superb service, swift postage and it goes without saying, a GLORIOUS range of candles. Thank you.”

Thank you for your 5-star rating, it means a lot! And thank you for your lovely feedback, so happy to hear you love our range :)

“We have used Coast Candles on a regular basis going back to when they were in Dornoch. Whenever we need a present for a special occasion we go to Coast as the products are excellent and always enjoyed by those who receive them. Many thanks,”

Thank you David, for your kind words and 5 star rating, it means a lot. And thank you for your continued support, it's lovely to hear that our products are enjoyed by you and your giftees :)

“My order was processed quickly with a good amount of communication. Opted for local pick-up but was extremely pleased to have my order delivered. Excellent service!”

Thank you so much for your lovely feedback and for your 5-star rating, Rona. Always happy to offer a delivery service where I can, thank you for shopping with Coast :)

“As ever, great service and lovely products thoughtfully packaged🕯️🕯️👍”

Thank you so much for your lovely 5 star rating. We really appreciate your loyalty to Coast Candle Co. and are pleased to hear you are happy with our service :)

“Large and beautifully scented candle which will make a wonderful gift for my family and friends while supporting a most important charity.”

Thank you so much for your 5 star rating of Coast Candle Co. We are so pleased to hear that you are happy with our charity candle and appreciate your support in helping us to raise funds for this wonderful charity. Thank you again for your kind review!

“I am never disappointed in the melts and the consistency of the fragrance evoking memories ad all good candles should. And the delivery service is engaging and exceptional.”

Thank you Jim, for your 5 star rating and very kind words! So lovely to hear that you enjoy our melts and fragrances as well as our delivery :) thank you for your continued support.

“Really quick delivery time and my order arrived beautifully and safely packaged. The candles and coasters are absolutely gorgeous!”

Thank you so much Linda, for your 5 star rating and for your kind words. We appreciate you taking the time to share your experience and love that you love the candles and coasters :)

“Wonderful getting 30 different tea lights to be able to choose which one is "The one". Trouble is I like most of them! Thank you!”

Thank you Kythe, for your 5 star rating and lovely feedback. So happy to hear you love the tealight box, which one will be the 'one'? Too many to choose from :) Enjoy!

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Coast Candle Co. is rated 5.0 based on 278 reviews