Coast Candle Co. Reviews

Name: Coast Candle Co.
Address: Coast Candle Company 2 Leopold Street, ,, Nairn
Rating: 4.98

5.0 Rating 321 Reviews

100 %

of reviewers recommend Coast Candle Co.

5.0

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Coast Candle Co.:

Certain smells can transport us right back in time.

At Coast Candle Co. We make and hand-pour a fantastic range of luxury scented candles – inspired by childhood memories.

We also offer a range of associated accessories and products for you to enjoy. Each item is handcrafted and presented in a stunning manner, for that extra special touch.

Visit Website

Phone:

07701 332927

Email:

info@coastcandleco.com

Location:

Coast Candle Company 2 Leopold Street, ,
Nairn
IV12 4BE

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Coast Candle Co. 5 star review on 24th November 2022

Dorothy Low

Coast Candle Co. 5 star review on 18th March 2021

Angus

Anonymous

Anonymous // 01/01/2019

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“Great customer care as always, thank you”

Helpful Report

Thank you Jennifer, for your 5-star review and kind words, always appreciated.

“I bought an Alzheimer Scotland candle and am delighted so have now bought a second one for my daughter as well as the Floating Free candle for myself. The service was excellent and both orders arrived promptly and well packaged.”

Helpful Report

Thank you Irene for your 5-star review and kind words. Thank you too for supporting the Alzheimer Scotland Charity with your purchases. I hope you love Floating Free, it's one of my favourites :)

“Lovely, good quality candles with beautiful perfumes. Atlantic Gorse is reminiscent of strolling through whins in bloom on a sunny day in May. Always packaged very nicely making excellent gifts. Service is amazing.”

Helpful Report

Thank you for your 5-star review and lovely comments; you've captured the memories of Atlantic Gorse perfectly :) Thank you for choosing Coast to gift to others.

“The most beautiful candles. No unnecessary colourings or synthetic additives. Since finding Coast candles I don’t go anywhere else. I how to visit Nairn one day and experience the places that inspire the fragrances. Always great customer service.”

Helpful Report

Thank you Shonagh, for your 5 star review and lovely words, it really means so much

“As always wonderful candles, great quality and scents that fill the house with love and warmth. Thank you!”

Helpful Report

Thank you Tish, for your 5-star review and lovely feedback about our candles :) Much appreciated!

“Delighted with my purchase of Floating Free candle. I ordered it at a great sale price. It arrived speedily, was beautifully packaged - and it smells gorgeous. 5star service.”

Helpful Report

Thank you so much for your 5 Star review Christine! I'm so happy to hear that you're delighted with your Floating Free candle and with the service provided. Your support means a lot, thank you, Janis

“I love the scents, shapes and the hand written note.”

Helpful Report

Thank you for your 5-star review, it really does mean a lot! I'm glad you love our products and service :)

“Really good service and beautiful products. I liked that a postcard was in the delivery box thanking me for buying Coast Candles. Nice personal touch. Still miss the Nairn shop though!!”

Helpful Report

Thank you Amanda, for your 5-star rating, it means a lot :) and I always strive to provide the best possible service. Sorry there's no shop any more.

“Excellent customer communication and service ensured that this gift of a diffuser and room spray arrived on the recipient’s birthday. My friend was delighted, stated that the smell was lovely. I purchased Drift Away.”

Helpful Report

Thank you so much for your lovely feedback and for trusting us to get it there on time - I'm delighted to hear that your friend's birthday gift was well received!

“Customer service was outstanding. Delivery, by Royal Mail, was speedy. The diffusers were a treat for myself. I’m delighted with the gorgeous smell, not too strong, not cloying, just fresh and clean. I’ll certainly be using this company in future.”

Helpful Report

Thank you for your 5 star review and wonderful comments, it really does mean a lot - customer service is as important to us as our products are. I'm glad you love the scent, it's definitely a lovely fresh smell to elevate your space and mood, enjoy! Welcome to Coast :)

“Excellent service, beautiful candles and quick delivery!”

Helpful Report

Thank you Janet, for your 5-star review, I really do appreciate it :) so lovely to hear that you love our candles; we will always aim to get them out to you quickly too.

“A really lovely product and outstanding customer service. Will definitely be a returning customer.”

Helpful Report

Thank you Simon, for your 5 star rating and lovely review :) I'm glad you love our products and service, which is really important to us, as it is to you. Welcome to Coast!

“Amazing candle, bought at a Christmas market and I was doubtful as last two from other suppliers were rubbish and burned unevenly and were wasted. When I asked why this would happen the lady at coast explained and guaranteed that coast candles would not do this . How right she was ! I’m so delighted with my candle .. smells lush and has burned down completely evenly with no waste. I’m only buying coast candles in the future.Worth every penny.”

Helpful Report

Thank you so much for your 5 star rating and amazing review! I'm so glad you enjoyed your candle and the scent; it's always good to hear from customers and get honest feedback, so I really appreciate this - welcome to Coast, I hope you will enjoy your journey with us! Janis :)

“Smell amazing and last for ages. Lovely product and the serivice and care that went into the packing and posting was 4* too,”

Helpful Report

Thank you Carol, for your 5-star review, it really is appreciated! We strive to provide the best attention to detail and service, so thank you :)

“Lovely products, delivered promptly (even in the run-up to Christmas) and outstanding customer service. Very highly recommended.”

Helpful Report

Thank you Mark, for your 5-star review and kind comments! We always strive to provide the best customer service all year round, and thank you for your recommendation. All the best for 2025!

“Lovely smelling wax melts. Beautifully presented in jute bags. Service excellent and even a personal message wishing me a happy Christmas.”

Helpful Report

Thank you Carol, for your 5-star review and lovely comments! Lovely to hear that you're happy with the service provided and I hope you had a lovely Christmas :)

“Applecross Days.... one of my favourite candles! I would say this is much nicer that the J*Mal*ne that I used to buy! Plus it lasts longer and smells much nicer! Thank you!”

Helpful Report

Thank you Kevin, for your 5-star review! Applecross Days is an excellent choice and one of our most popular - I'm glad you love it more than other brands... :)

“Coast candles are beautifully presented with wonderful aromas. Lovely personal card with parcel.”

Helpful Report

Thank you so much, Margaret, for your wonderful 5-star review! It's lovely to hear that you love the presentation and scents of our candles. We take pride in adding those personal touches to each order. Thank you for your support :)

“I bought a candle and diffuser which both smell really nice. They arrived 2 days after I ordered them.”

Helpful Report

Thank you Suzanne, for your 5-star review! I'm pleased to hear that you like the scents you ordered and the time in which they arrived. Have a lovely Christmas!

“Beautiful products with natural long lasting fragrances. Delivery service is wonderful. Very, very happy customer.”

Helpful Report

Thank you so much for your wonderful 5-star review! I'm delighted to hear that you love our products and fragrances. It means a lot to us that you’re satisfied with our delivery service as well. I truly appreciate your support, thank you!

Coast Candle Co. is rated 5.0 based on 321 reviews