Coast Candle Co. Reviews

Name: Coast Candle Co.
Address: Coast Candle Company 2 Leopold Street, ,, Nairn
Rating: 4.98

5.0 Rating 298 Reviews

100 %

of reviewers recommend Coast Candle Co.

5.0

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Coast Candle Co.:

Certain smells can transport us right back in time.

At Coast Candle Co. We make and hand-pour a fantastic range of luxury scented candles – inspired by childhood memories.

We also offer a range of associated accessories and products for you to enjoy. Each item is handcrafted and presented in a stunning manner, for that extra special touch.

Visit Website

Phone:

07701 332927

Email:

info@coastcandleco.com

Location:

Coast Candle Company 2 Leopold Street, ,
Nairn
IV12 4BE

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Coast Candle Co. 5 star review on 24th November 2022

Dorothy Low

Coast Candle Co. 5 star review on 18th March 2021

Angus

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the scents and the personal touches 💕”

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“Fantastic products and arrived earlier than expected 👌”

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“Review cont : - ( pressed the wrong button and sent early ) Customer service is magnificent ! I recently sought some advice and received it straight away, but it was the manner and tone of of the response which stood out. It felt like a reply from a friend, thank you Janis.”

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“My order arrived very quickly. It's to be a Xmas present so haven't tried it out but the aroma from it is good and the packaging is really nice. I've ordered from this company before so I'm more than sure I won't be disappointed with this diffuser, the candles previously were really something else.”

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Thank you so much, Liz, for your fantastic 5-star review! I’m delighted to hear that your order arrived quickly and that you’re pleased with the scent and packaging. It's lovely to know you have trusted us before, and I'm confident this diffuser will be just as delightful as your previous purchases. Wishing you a happy festive season, and I hope your gift brings a smile! 🎄

“Great quality, products smell beautiful and packaging is stunning.”

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Thank you so much, Grace, for your wonderful 5-star review! I'm delighted to hear that you love the quality and scents of our products, as well as the packaging. Your support means a lot to us, and we can't wait to share more beautifully crafted items with you in the future! 🌟

“After seeing Janis on Countryfile several years ago, I've placed orders a few times now. The items are always well packaged, both for delivery and then themselves in beautiful boxes and containers. The candles themselves are very good quality and gorgeously scented, not overpowering as some can be. This time I've ordered advent calendars for my two daughters and a Christmas Story box with the idea of giving the candles separately as gifts. After opening that box yesterday I'm not sure that's going to happen now as the scents are so perfect. One of my daughters lives in Aberdeen and is hoping to visit the AWA craft fair this Sunday as I've told her you'll be there. At a time when many businesses are struggling I really hope that Coast Candles can continue to do well and be around for many years to come. And maybe I'll get a chance to attend one of your events one day when visiting my daughter 🤞🏼”

Helpful Report

Thank you so much, Susan, for your wonderful 5-star review and kind words! It's so nice to hear that you've been with us since our appearance on Countryfile, that seems so long ago now :) And thank you for loving our scents and packaging; it means a lot to know that our products bring joy to you and your family. I hope you're able to share the new scents after all... ;) and that your daughter made it to the AWA fair. Thank you again for your support during these times and I look forward to being here for many more years to come. I hope to see you at one of our events in the future as well! Janisx

“My wife and I have purchased candles from Coast Candle Co. many times over the years. The first time was when you had a shop in Dornoch (which we visit several times each year), then from your shop in Nairn (where I spent many happy holidays when I was younger). Your products are quite simply the best, with their subtle aromas which conjure up happy memories. I was exceptionally pleased with my recent purchases which you kindly sent first class. Each product is beautifully packaged and I know my wife will be delighted to receive them at Christmas. I also very much appreciated both the small candle in aid of Alzheimer's and your card thanking me for my purchases. It is touches like these that make a real difference and sets your company apart from others. I have not reviewed the products as requested below, as I have not used them yet, but I know from past experience that they will be first class.”

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Thank you Donald, so much, for leaving us such a lovely review and a 5 star rating. We're delighted that you continue to support us and that you have been with us almost from the beginning. It's so nice to hear that our scents bring back happy memories. Customer service is important to us too and that's why we will always continue to include the little touches. Thank you again :)

“Love the smell of the new Christmas Story boxes, as always beautifully packaged.”

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Thank you Jennifer, for your 5 star review and your lovely comments, I'm glad you love the Christmas Story boxes and packaging! Much appreciated :)

“Beautiful products and great customer service”

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Thank you so much for your 5 star review and kind words, it's very much appreciated.

“Excellent Customer service. I always use Coast Candles for all there products. The range is really good with a variety of smells to suit everyone. The candles burn beautifully and the melts do exactly that without any residue.”

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Thank you so much, Pamela, for your fantastic 5 star review! We're thrilled to hear you love our range of scents and that our candles and melts meet your expectations. Thank you!

“Gorgouse scent from candles even when their noy lit. Easy ordering and quick delivery.”

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Thank you Alison, for your 5 star rating, it's much appreciated! So pleased you love our scents and our service :)

“I always love Coast Candles. The fragrances are really good and they burn beautifully. The customer service is excellent and nothing is too much trouble. I always return for all my candles, room sprays and melts. Thank you.”

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Thank you Pam for your 5 star review! And for your continued loyalty and support, it means a lot :) I always aim to provide the best in product and service.

“I love the aromas and quality of Coast candles, and I am looking forward to the Christmas candles. Janis provides a great service x”

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Thank you for your 5 star rating and for your lovely feedback :) we hope you enjoy our Christmas scents too!

“Personalised and efficient service…oh, and great products too👍”

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Thank you for taking the time to leave a 5-star review and to share your lovely feedback, it means a lot :)

“Beautiful candle, very quick delivery”

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Thank you for your 5-star review, we really appreciate it; we strive to excel in both customer service and the quality of our products. I hope you enjoy :)

“All Coast products are devine”

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Thank you so much for your 5-star rating, every single one matters :)

“beautifully packaged”

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Thank you Jane, for your 5 star review! We're pleased to hear you love our packaging too :)

“Just topped up my supply of Coast Melts, been trying some different fragrances can’t say their is any I don’t love. Thank you for the prompt deliver as always.”

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Thank you Carol, for your 5 star review, much appreciated! I hope you're enjoying your change in scents, it's always good to explore different fragrances :) and thank you for your continued support as always.

“Janis helped to send this last purchase as an anniversary gift to relatives . Very good service.”

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Thank you Marybel, for taking the time to leave a 5-star rating :) Delighted to help make a special day more memorable for your relatives. All the best, Janis

“I absolutely love Coast Candles. All the product range is great. The room sprays last a long time and smells beautiful. It is never any issue about getting a local pick. The service is first class. Thank you”

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Thank you so much Pamela, for your 5-star rating and for your kind words about Coast Candle Co. Happy to hear that our local delivery service has been hassle-free for you; providing a first-class customer experience is a top priority, so thank you :)

Coast Candle Co. is rated 5.0 based on 298 reviews