“Sent parcel without any name on it or inside it so it got lost at my work. Eventually found it by shear luck half opened in a bin one week later....!
Ironically, I was only going to rate this as 'Poor' or 2/5 but the website won't let me select anything other than very poor...!”
I'm very sorry about this. We'll send you some new products to replace those ones. If you want to send those back then we'll pay for postage. You'll receive them on Tues at your work address and we will make sure that your name is on them.