CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,125 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,125 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

"Great website making it easy to see the products and place an order. Orders processed quickly and delivered soon afterwards. This is the second pair of shoes I have bought from Cheerful Soles and would not hesitate to recommend them to others."

CheerfulSoles 5 star review on 20th February 2024

Martin Sutton

"I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes."

CheerfulSoles 5 star review on 9th January 2024

Kathryn Walker

"Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable."

CheerfulSoles 5 star review on 18th December 2023

Sarah Lyons

"Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny."

CheerfulSoles 5 star review on 12th December 2023

Mrs Carol Price

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

CheerfulSoles 5 star review on 5th December 2023

Dominic McCarthy

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

Dominic McCarthy

"I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold"

CheerfulSoles 5 star review on 23rd October 2023

Lynda Johnson

281

Anonymous

Anonymous // 01/01/2019

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Anonymous

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“`CheerfulSoles is just that The service is excellent and you can contact to check out queries. There is a varied choice of styles. I use them because i have wide feet and often need removable insoles. The biggest problem for me is I would like to own most of their stock but unfortunately could not afford that!”

CheerfulSoles 5 star review on 18th March 2019

Helpful Report

Posted 5 years ago

Thank you for such lovely words. I know that you have been shopping with us for some time and we really value your custom and this review. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

David Lofthouse

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“Wonderful, in fact I have ordered another pair.”

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Posted 5 years ago

Ha Ha! Thanks David Glad you like the Caesar Joya Shoe. Kind Regards and thanks for your custome. Jo - Cheerful Soles

Posted 5 years ago

Colin Pilling

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“Swift and efficient service”

CheerfulSoles 5 star review on 17th March 2019

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Posted 5 years ago

Thank you Colin, I hope that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

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Anonymous

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“Very efficient service. I'm happy with the wider width trainers as they have removable insoles and accommodate my new orthotics comfortably.”

CheerfulSoles 5 star review on 16th March 2019

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Posted 5 years ago

Thank you! I love the Holly trainers that you bought, especially this lovely Spring colour. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Mary Robinson

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“Loving the trainers, they should do me proud doing the moon walk in London on the 11th of May. Thank you. Regards Mary Robinson.”

CheerfulSoles 5 star review on 12th March 2019

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Posted 5 years ago

Thank you and Good Luck with the Moon Walk Mary. I'm sure that the Joya Bliss will be just that as you complete the event. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

William Banks

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“Service was very efficient could not fault. Thank you”

CheerfulSoles 5 star review on 1st March 2019

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Posted 5 years ago

Thank you for the review William. I hope that your new Joya Innsbruck are living up to expectations. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Irene Bostock

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“Delighted very good quality.”

CheerfulSoles 5 star review on 22nd February 2019

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Posted 5 years ago

Thanks for the review Irene. I hope that you like your new Joya Bliss Trainers. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

Peter Sewell

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“Great range of shoes easy to deal with,competitive and keep you onformed”

CheerfulSoles 5 star review on 17th February 2019

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Posted 5 years ago

Thanks Peter, i'm please to hear that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Mrs Rodgers

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“Excellent in every way from the ordering by phone, well packed shoes and prompt delivery.”

CheerfulSoles 5 star review on 14th February 2019

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Posted 5 years ago

Thank you Mrs Rodgers, you wouldn't believe the practice it takes to pack the shoes neatly! I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Anne Hornsby

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“I will use this company again. Great shoes swiftly sent.”

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Posted 5 years ago

Thank you Anne! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Linda Macdonald

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“I love Dayna shoes and these were in the sale!! HURRAH!!! CheerfulSoles have been so helpful with my queries about how these shoes were made (i.e. leather not suede finish). Love them, love them, love them!! One day I will make that pilgrimage to the shop to physically try some other styles.”

CheerfulSoles 5 star review on 5th February 2019

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Posted 5 years ago

Ha ha ha, Linda - this made me chuckle. I think that a nice trip to the Yorkshire Dales is definitely what you need! Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

Michelle Clark

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“Easy shopping process, item & delivery as detailed .”

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Posted 5 years ago

Thanks for taking the time to leave us a review Michelle, I hope that you like your new Joya Boots. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Iris Smith

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“I always get prompt and efficient service from Cheerful Soles. Thank you!”

CheerfulSoles 5 star review on 28th January 2019

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Posted 5 years ago

Thank you Iris. I'm pleased that you like your new Sandals. Waldlaufer always deliver on comfort and style. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Nicola Bishop

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“Very quick delivery and excellent product. I purchased some Joya sandals and am delighted”

CheerfulSoles 5 star review on 27th January 2019

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Posted 5 years ago

Thank you for your review Nicola. Great sandal and extremely comfortable too. We just need some warm weather now! Best Wishes, Jo - Cheerful Soles

Posted 5 years ago

Elizabth Blair-Smart

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“Service was exemplary and the suggestions made by the young lady whom I dealt with was most helpful.”

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Posted 5 years ago

You are absolutely welcome Elizabeth. I'm pleased that the Waldlaufer worked for you. I'm not surprised though as the Waldlaufer Holly style is one of our best sellers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Tanya Doyle

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“Delighted with my purchase great fit”

CheerfulSoles 5 star review on 25th January 2019

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Posted 5 years ago

Thanks for the review Tanya. The Tina Trainer is a great fit, I agree. I'm pleased that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Katherine Williams

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“I am very pleased with my Alegria classsic clogs, this is my 3rd pair now and I had new insoles from you recently. brilliant service. I will be buying more from you soon. They were delivered next day by Royal Mail. Thank you”

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Posted 5 years ago

Many thanks Katherin. It's good to know that you've found a style that you like - In the sale too! I wear my Classic Clogs around the house as well as outside - they're that comfy! Best Wishes, Jo - Cheerful Soles

Posted 5 years ago

Emma Ashie-neequaye

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“I bought Algeria insoles from them before and it very comfortable and does not need to buy a new pair of shoes. I highly recommend it as it they are good customer service and deliver less than a week.”

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Posted 5 years ago

Thanks for the review Emma. We think it's great that you can liven up your Alegria without the expense of a new pair. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Stephen Bowness

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“i bought a pair of joya training shoes from cheerful soles on 5th january 2019, after a few days they still hadn,t arrived i rang them up and they were kind enough to send them out to me by first class post the same day so i received them the next day, the trainers are are as described very comfortable and light, i will definatly shop with cheerfulsoles again kind reguards steve bowness.”

CheerfulSoles 5 star review on 19th January 2019

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Posted 5 years ago

Many thanks for the review Steve and I'm pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Victoria Graham

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“I use Cheerful Soles to order my favourite Alegria shoes. The orders always arrive promptly and the shoes arrive in perfect order. In the past I have returned shoes which have not quite fitted as I would have liked and CheerfulSoles have always been good at refunding my money. I recommend CheefulSoles to anyone who asks about my shoes. A particular recommend was to my Orthotist who was most impressed with my decent orthopaedic shoes which accepted my orthotics perfectly. Everyone wins. Thank you CheerfulSoles.”

Helpful Report

Posted 5 years ago

Thanks for such a lovely review Victoria. We always process refunds and exchanges as quickly as possible and it's good to know that you are happy with our service. Keep an eye on the website as we're expecting the new Spring Alegria styles to be delivered any day now. Best Wishes, Jo -Cheerful Soles.

Posted 5 years ago

Jacomien Kotze

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“Arrived in very good time and great shoes”

CheerfulSoles 5 star review on 18th January 2019

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Posted 5 years ago

Thanks Jacomien. Good to know that you like your new Joya Sandals. We just need some warm weather now! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Brigid Odoherty

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“Goods as described; service and delivery very good. Thank you.”

CheerfulSoles 5 star review on 17th January 2019

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Posted 5 years ago

Thanks for the review Brigid. This is such a great little walking sandal for the money and I'm pleased you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Margaret Lewis

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“Excellent service, friendly staff, lovely boots!”

CheerfulSoles 5 star review on 14th January 2019

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Posted 5 years ago

Thanks Margaret, I hope that your feet are nice and cosy in your new Panama Jack Boots! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Roisin Duff

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“I ordered Joya shoes for Cheerfulsoles and they arrived well arapped and with in a few days. Delighted with my purchase. Thanks”

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Posted 5 years ago

Thanks for taking time to complete a review for us Roisin. The Paris was such a popular style for Joya. Now replaced with the New Athena style for 2018/19. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Aine Carroll

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“Excellent service, shoes arrived exactly as described and perfect fit.”

CheerfulSoles 5 star review on 13th January 2019

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Posted 5 years ago

Many thanks for taking the time to complete a review for us Aine. It's good to know that your new Joya shoes are what you hoped for. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Marilyn Webb

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“Lovely customer service, great choice of shoes, who could ask for more such lovely people.”

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Posted 5 years ago

Ah, thank you Marilyn. Watch out for some more Joya on their way for this Spring Summer. Even sooner for the Alegria - On their way now! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

E G Johnston

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“Slight problem with shoes delivered but resolved promptly and efficiently - will shop again here”

CheerfulSoles 4 star review on 10th January 2019

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Posted 5 years ago

Thank you for the review Mr Johnston, It's amazing what a difference an oiled nubuck cream can make to distressed leathers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Lesley Alesbury

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“First class service. Staff always helpful and knowledgeable. Prompt delivery service. It is important for me to be able to trust the quality and comfort of Algeria footwear. Cheerfulsoles have a good range and I buy all my boots and shoes from them. Thank-you.”

CheerfulSoles 5 star review on 6th January 2019

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Posted 5 years ago

Thank you for your kind words Lelsey. Great to see you managed to get a bargain in our Winter Sale too! Hope that you like your new boots (we have our fingers crossed for more boots on the chunky rocker sole for next Autumn / Winter). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Julie Scudamore

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“Have used CheerfulSoles on many occasions and have always been happy with them. Shoes always as described, packaged well and delivered quickly. Excellent thank you”

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Posted 5 years ago

Thank you Julie. It's nice to hear that you are happy with our service. Good to see that you got a bargain in our Winter sale too! All the best for 20419. Jo - Cheerful Soles

Posted 5 years ago

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Anonymous

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“Very happy with my new shoes.”

CheerfulSoles 5 star review on 3rd January 2019

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Posted 5 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,125 reviews