Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,689 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful dog bed. Very luxurious. My dog, Margot loves it. Quick delivery too.”

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Posted 3 years ago

Hi Carol, Thank you for taking the time to write your review. And I'm glad the bed has been a hit. Smooches to Margot xx Bests, Jenny

Posted 3 years ago

“Our little Border Terrier loves her new bed. I will be in touch with you again soon to purchase a spare cover for the cushion. Thank you.”

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Posted 3 years ago

Hello, Thank you for our review and I'm glad the bed has been a hit with your dog! Don't hesitate to contact us if you have any questions. Bests, Jenny

Posted 3 years ago

“Stunning beautiful soft leather of a superior quality the whippet loves it to”

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Posted 3 years ago

Hi John, Thank you for leaving your review and I'm glad you're happy with the collar. Bests, Jenny

Posted 3 years ago

“Charley Chau has such wonderful luxury items for our doggies, from beds to blankets, we have many dotted around the house. Our Saluki / Whippet x is a real princess and just loves to snuggle into her beds as long as we have a CC snugly blanket in it. It's a great family-run business with a very personal touch. Excellent customer service”

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Posted 3 years ago

Hi Jill, Thank you so much for taking the time to write your review and for your kind words! Bests, Jenny

Posted 3 years ago

“We decided to treat our beautiful boy Bob to a new bed as at the ripe old age of 13 we thought he deserved all the home comforts we could give him. Charley Chau beds come very highly recommended for a reason; the quality of the bed is amazing, customer service is excellent and it arrived very quickly. Bob absolutely loves his Ducky Donut, so much so that we are now able to sit on the settee sometimes as he prefers his new bed!”

Charley Chau 5 star review on 13th November 2021

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Posted 3 years ago

Hi Daphne, Thank you for leaving your review and I'm glad we were able to help. It's so lovely to see Bob settled in his Ducky Donut. Happy Snuggling xx Bests, Jenny

Posted 3 years ago

“Beau absolutely loves his bed. Can’t keep him out of it 😀. Quality is second to none and the leaf green is such a sumptuous colour. I’m recommending all my dog owning friends to get one x”

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Posted 3 years ago

Hi Clare, Thank you for leaving your review and for the fab photos of Beau in his Snuggle Bed, brilliant! Hahaha. Happy Snuggling Beau xx Bests, Jenny

Posted 3 years ago

“Helpful, friendly service. Milo loves his new bed! Thank you”

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Posted 3 years ago

Hi Julia, Thank you for leaving your review and I'm glad to know the bed has been a hit with Milo! Bests, Jenny

Posted 3 years ago

“Excellent product which Penny loves!”

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Posted 3 years ago

Hi Jeremy, Thank you for leaving your review and Happy Snuggling to Penny xx Bests, Jenny

Posted 3 years ago

“I love Charley Chau .. their attention to detail is fabulous and their beds last so well. My 2 vizslas have been enjoying their snuggle beds for 3 or 4 years now … they like me to tick them in in the evening… The interaction is on point and the beds and covers are always fabulous and are a big hit with my grandchildren too!! I have also bought dog collars which were very smart. Thank you all at Charlie Chau”

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Posted 3 years ago

Hi Deborah, THank you so much for your kind words. Bests, Jenny

Posted 3 years ago

“I would highly recommend these snuggle beds. I bought a medium one for my wire dachshund over three years ago, and it’s still looking amazing. So much so I’ve bought another, large one (as pictured). I think the waterproof liner is worth the purchase, the older cushion still looks like new! I also thought the customer service from Chloe was excellent. There was a delay due to stock issues, which was noted on their website, but I’d not clocked it. Chloe proactively emailed me offering different options, wait until in stock, or switching to another colour. I choose to wait, and they kept me informed, thank you Chloe!”

Charley Chau 5 star review on 7th November 2021

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Posted 3 years ago

Hi Louise, Thank you for your patience and for leaving your review. And thank you for the lovely photo of your dog. Happy Snuggling! Best wishes, Jenny

Posted 3 years ago

“Pablo loves his bed - even a year on it’s still in such excellent condition! Delivered to Dubai too :) will be buying a new one for my other room very soon!”

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Posted 3 years ago

Aww, thank you so much. Smooches to Pablo xx

Posted 3 years ago

“Very good quality Archie the Jack Russell loves it”

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Posted 3 years ago

Hi Dennis, Thanks you and smooches to Archie xx Bests, Jenny

Posted 3 years ago

“Their products speak for themselves. Quality through and through. We have a multitude of different beds that wash brilliantly and I love their faux fur blankets, so warm and snuggly. Excellent customer service and super fast delivery.”

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Posted 3 years ago

Thank you so much!

Posted 3 years ago

“Jenny and Christine run the delightful Charley Chau Company, they are professional, helpful and patient with repeated enquiries relating to their products. This is the second bed I have bought for my Westie. She loves her Ducky Donut bed and now her new Deeply Dishy bed with fleece comforter is another favourite. The beds are well made and the choice of fabrics are unusual. Thank you!”

Charley Chau 5 star review on 5th November 2021

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Posted 3 years ago

Thank you so much for leaving your review and smooches to your doglet xx Bests, Jenny

Posted 3 years ago

“Excellent service and top quality products. Would highly recommend this brand.”

Charley Chau 5 star review on 4th November 2021

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Posted 3 years ago

Hi Alexander, Thank you so much for leaving your review and for the photo. So sweet and lovely to see the Snuggle Bed has been a success. Happy Snuggling! Bests, Jenny

Posted 3 years ago

“I ordered Day Beds and Snuggle Beds - all amazing quality and the dogs live them - worth the investment.”

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Posted 3 years ago

Thank you, Bob!

Posted 3 years ago

“Beautiful soft blankets. Our boys Leon and Chiron love them!”

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Posted 3 years ago

Thank you, Judith! Smooches to Leon and Chiron xx

Posted 3 years ago

“These Snuggle beds are fantastic……….. pricey, yes, but worth every penny.”

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Posted 3 years ago

Hi Janet, Thank you and I'm glad you're happy with the Snuggle Bed. Bests, Jenny

Posted 3 years ago

“Terrier heaven”

Charley Chau 5 star review on 29th October 2021

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Posted 3 years ago

Thank you leaving your review, Amanda and for the fab photo. Gorgeous

Posted 3 years ago

“Great customer service and a really friendly team. I cannot recommend these beds highly enough. My puppy loves snuggling in her bed- it’s the only thing that she’s chooses over our sofa or over our bed.”

Charley Chau 5 star review on 22nd October 2021

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Posted 3 years ago

Hi Araminta, Thank you for leaving your review and for the gorgeous photo. Happy Snuggling! Bests, Jenny

Posted 3 years ago

Charley Chau is rated 4.9 based on 1,689 reviews