“I have had an excellent experience communicating and booking an even with the Christian Conference Trust. Josh, in particular, was very friendly, replied promptly, and was ready to answer any questions and queries I had. He was also very patient as our dates changed a few times and he was willing to go above and beyond to find alternative dates that would work for our conference. Thank you for all your help and we look forward to our event at the Hayes in October.”
“I find it difficult to express just how helpful and exceedingly pleasant in their manner were the staff at The Hayes, both prior to and during our visit this May.
No matter what my query was I was always dealt with in a very professional, prompt and supportive manner.
Any issues that arose on site, e.g. leaking showers, were dealt with without any fuss or bother.
I would like to particularly put on record my appreciation of the Front of House staff with whom I had most dealings, both on the phone and in person. They were never anything less than pleasantly helpful.
The Dining Room staff too would always attend swiftly to any request from our group, again with a pleasant manner.
Whilst the facilities are very good it is the staff at The Hayes, including those in the Sales Department with whom I have had dealings, that make The Hayes a conference centre to which I, as a Conference Administrator, wish to return.”
“The facilities are excellent and everyone I dealt with both via email and at the conference centre was very helpful and accommodating. The package on offer is very good value for money and as a result, I had no hesitation in making a booking for our retreat.”
“The whole team has been a pleasure to deal with, both whilst on site at the event and also remotely at the planning stages. Every effort has been made to accommodate our requests. Thank you.”
“We have used the centre before the facilities are great for a prayerful retreat. The staff are very friendly and helpful they facilitate our events to make sure we can meet our needs. We appreciate being given an opportunity to come back in 2025.”
“Gemma at The Hayes has been an excellent booking link person. I've dealt with lots of venues and she has by far been the most responsive and helpful. Top class service.”
“At the beginning of the year we took a large group to HighLeigh. From start to finish the staff were pleasant, helpful and nothing was too much trouble. All the meeting rooms were to a high standard. Food and drink plentiful and of great quality. We've booked to go again!”
“The team at Christian Conference Trust work diligently and with great timeliness to provide excellent hospitality. I'm blessed by their thoughtfulness before, during and after events held at High Leigh Conference Centre.”
“Once I submitted my requirements for the quote, an agent called me the following day and was able to transfer my requirements from this year over to next year which I was very pleased about. It was all dealt with very smoothly and efficiently. My only small criticism was that I was told that the agent would call me back the following week to confirm but did not do so. This meant that I almost missed the two-week deadline for accepting the quote because it wasn't at the forefront of my mind. But generally a very positive experience!”
“We like the venue and the staff but having to contract more than a year in advance is a problem for us. We don't think you are particularly more expensive than elsewhere but rising costs are a problem for our constituency. You will appreciate that, say, if a husband and wife wish to come together it can be an expensive two days. But we also recognise that you need to make a profit, maintain your buildings etc.”
“Difficult to get details agreed between what I asked for and what was in the draft contract.
Our treaduwr4 was not a party to the discussion so did sign the contract in order to p[ay them oney before his holiday.
I did not sign the contract as it was not as agreed.”
